Top Cybersecurity & IT Jobs in Austin, TX
Senior Consultant at SailPoint responsible for installation, integration, and deployment of SailPoint software/solutions, technical training, and customer support. Requires 3+ years of tech experience with 2 years in customer-facing roles.
The Customer Support Engineer is responsible for providing technical support to customers and field personnel, troubleshooting and resolving technical issues, escalating complex issues, documenting solutions, and collaborating with internal teams to improve product service and quality. Required skills include Java, XML, JavaScript, Oracle, MSSQL, Sybase, DB2, MySQL, Windows, Linux, and experience with SailPoint Identity Security software. Must have 5+ years of experience in enterprise software support and excellent communication and troubleshooting skills.
The Technical Educator at SailPoint will play a key role in educating and empowering customers, partners, and internal teams on Identity Security Cloud and IdentityIQ platforms. Responsibilities include delivering expert-led technical educational sessions, collaborating on curriculum development, and participating in community advocacy efforts.
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The Head of IT Infrastructure & Global Support will provide visionary leadership in driving the evolution and optimization of global infrastructure and support systems. Responsibilities include shaping strategic direction, team development, operational excellence, cross-functional collaboration, and technical expertise.
The Application Support Engineer at SailPoint is responsible for providing technical support for SailPoint Identity Security Cloud, troubleshooting complex technical issues, building and maintaining demo systems, collaborating with cross-functional teams, and documenting support processes.
Office Administrator role in Austin headquarters responsible for office organization, security, and operational support. Responsibilities include visitor management, facilities administration, general administrative support, event planning, and facilities-based projects.
The Sr. Cloud Support Engineer at SailPoint is responsible for post-implementation support of IdentityNow (IDN) and assisting customers in resolving technical support issues. The role involves working with internal teams and clients to ensure customer satisfaction and success.
The Sr. Cloud Support Engineer at SailPoint is responsible for post-implementation support of the IdentityNow product, working with customers to resolve technical issues and ensuring high customer satisfaction. The role involves troubleshooting complex technical issues, collaborating with internal teams, and providing support in client environments.
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