The Network Support Engineer at Cisco ThousandEyes is responsible for timely interaction with customers, troubleshooting technical issues, and improving support processes. The role requires a firm grasp of network and application protocols, customer-facing experience, and a customer-first attitude.

The Information Security Engineer will ensure compliance with FedRAMP requirements, conduct security assessments, implement security controls, and provide technical advisory on security best practices. This role involves automation using tools like Kubernetes and Terraform, and managing vulnerabilities in cloud and on-premises environments.