Process and validate accessorial requests: sort ACA mailbox, verify paperwork and timeliness, use McLeod and spreadsheets, communicate with Account Managers and carriers, resolve inquiries, answer calls, and maintain carrier/customer relationships.

Drive new business and manage customer relationships for EASE Logistics through prospecting, onsite meetings, CRM tracking, and cross-functional coordination. Support billing/AR issues, meet sales quotas, attend events, and provide market feedback to operations.