Austin Tech Jobs and Startup Jobs

3

Technical Support Engineer - Multilingual Preferre…

Cloudflare
Austin
12 hours ago
+42
Do you love solving complex problems and interacting with people? Are you passionate about helping customers and are a standout colleague? Cloudflare is seeking a Technical Customer Support Engineer to join our team. You will work with our customers on a variety of technical support issues as well as the Technical Operations team that is responsible for running our global distributed network. This is a position where you will learn the inner workings of Cloudflare's technology and gain a deeper understanding of internet technologies.

Systems Engineer - Hardware Validation

Customer Success Manager

Technical Support Engineer - Returnship

Globalization Lead

Senior Network Engineer

Global Supply Manager

Load 3 more jobs7 jobs at Cloudflare

Technical Support Manager

Rapid7
Austin
1 week ago
+24
Lead and coach a team of highly skilled technical support engineers to successfully resolve and prevent customer challenges. Partner with Customer Success Management and other Go-to-Market teams to develop account plans and engage customers in order to facilitate product adoption and resolve existing issues. Collaborate with other members of the Global Support team to build sustainable, frictionless, and consistent global processes to meet customer needs. Develop Global Support team members via active coaching and building career development plans. Work with members of Rapid7’s Customer Delivery Practices to identify opportunities to improve product supportability and the customer experience. Measure and manage the team to Rapid7’s customer and business goals, and work with the Global Support Leadership team to refine metrics and goals. Understanding the importance of team culture and helping to build a team with a “can do” attitude.

Head of Operations

CXL
Austin
1 month ago
+15
Lead day to day operations and deliver on strategy and operational plans from the planning process against the strategic vision for the company. You will work closely with the leadership of the product and marketing teams to agree execute on our business strategy. Provide actionable insights from your own analysis of the product analytics, sales and marketing funnels and conversion metrics. Develop, implement, and monitor day-to-day operational systems and processes that provide visibility into goals, progress, and obstacles for our key initiatives. Formulate business strategy with others in the executive team. Implement efficient processes and standards. Ensure compliance with local and international laws (e.g. data protection). Manage contracts and relations with customers, vendors, partners and other stakeholders. Oversee expenses and budgeting to help the organization optimize costs and benefits, take care of bills, vendor payments. Liase with our accounting firm.

Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $41,217
Min: $29K
Max: $75K
Operations Associate $52,599
Min: $28K
Max: $78K
Office Manager $53,627
Min: $36K
Max: $72K
Sales Operations Analyst $61,589
Min: $40K
Max: $110K
Desktop Support $62,000
Min: $40K
Max: $95K
Technical Support $63,578
Min: $25K
Max: $134K
Client Success Manager $73,353
Min: $35K
Max: $125K
Business Analyst $74,875
Min: $48K
Max: $115K
Customer Support Manager $85,373
Min: $60K
Max: $130K
Operations Manager $87,063
Min: $45K
Max: $140K
Marketing Operations Manager $87,741
Min: $58K
Max: $200K
Senior Business Analyst $95,333
Min: $73K
Max: $120K
Business Intelligence Analyst $95,692
Min: $80K
Max: $120K
Sales Operations Manager $95,847
Min: $70K
Max: $152K
Director of Operations $131,008
Min: $85K
Max: $185K
Director of Customer Success $136,921
Min: $85K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $186,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $201,714
Min: $110K
Max: $300K

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