Austin Tech Jobs and Startup Jobs

152

Sellbrite Onboarder

GoDaddy
Austin
1 hour ago
+28
Receive new customers from Sales and understand individual business objectives. Explain the Sellbrite system to new customers and train them on functionality in phone/screenshare training sessions and via chat/email support. Design individual Sellbrite workflows based on customers' business objectives. Hand off customers to Success Team / Support Team once onboarding is complete. Create Onboarding content (Help Center articles or videos, macro answers, etc). Provide support via chat or email to the customer, and accompanying support via phone when necessary. Provide technical/product support for the Sellbrite product. Handle escalated incidents through our ticketing system Intercom, or phone. Create/track JIRA tickets when necessary for bugs, and ProductBoard for Feature Requests. Assist in providing a conduit of communication between the Sellbrite teams (customer success, customer support, onboarding) when needed. Be well versed in Intercom, JIRA, and the Sellbrite standalone product.

Systems Administrator - Mergers and Acquisitions

RigUp
Austin
1 hour ago
+25
RigUp is hiring a Systems Administrator that will be responsible for designing and implementing scalable automation and IT solutions across the business. Our ideal candidate for this role will be someone who has a background in networking, automation, and implementing business critical systems. We are looking for someone to be involved in integrating business processes for our newly acquired businesses into the Rigup model.

LMS Program Manager

Integration Manager, Mergers & Acquisitions

HSE Program Specialist

Business Operations & Strategy Project Manager

Project Manager, Sales Enablement

Director of Operations, Midstream Strategy

Systems Administrator

Workforce Onboarding Specialist

Credit Lead

Managing Director, New Verticals

Customer Support Representative (12-9pm shift)

Customer Engagement Specialist

Customer Engagement Manager

Director of Operations, Construction Vertical

Load 10 more jobs15 jobs at RigUp

Technical Support L1 (1st shift - Domain)

WP Engine
Austin
1 hour ago
+24
You will serve as the first point of contact for our customers, supporting all of their WordPress questions and needs. You will develop a deep technical knowledge of the various open source technologies which deliver amazing digital experiences for our customers. WP Engine cares about you, meaning that we invest in both personal and professional development. Our mission is to develop you to your full potential and work with you through each stage of your career. We like to promote people within our business, and many of those folks started out in technical support. We recognize and reward talent, at WP Engine the best get better. If you are a self-motivator seeking a challenge and can think outside the box, then this role is for you!

Director, Digital Experience Optimization, On-Dema…

Optimizely
Austin
12 hours ago
+45
As the Director of our On-Demand Services team, you’ll be in a unique position and on the front lines of some of the world’s most innovative company’s digital experimentation programs. You’ll collaborate with the Vice President of Global Professional Services and other stakeholders in other key organizations to help develop, manage and grow our ODS program and strategy. You’ll subsequently be managing the execution cycle of the test by working with our team of designers, developers, and QA analysts. You’ll help ensure that the ODS program is hitting its financial plan and guide decision making related to spending and scaling ODS operations.

SVP Customer Relations (SoCal)

Arrive Logistics
Austin
12 hours ago
+49
As an SVP of Customer Relations at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This is not a cold-calling sales role. You’ll be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

SVP Customer Relations (New England)

Arrive Logistics
Austin
12 hours ago
+49
As an SVP of Customer Relations at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This is not a cold-calling sales role. You’ll be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

SVP Customer Relations (NorCal)

Arrive Logistics
Austin
12 hours ago
+49
As an SVP of Customer Relations at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This is not a cold-calling sales role. You’ll be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

UX Content Strategist

Procore Technologies
Austin
13 hours ago
+20
We’re looking for a Senior UX Content Writer to join our Product team. In this role, you’ll partner with marketing, customer success, product designers, researchers, and product managers to shape experiences, build trust with our community, and evolve our brand voice and tone within the Procore app and every touchpoint customers have with Procore. As a successful Senior UX Content Writer, you’re a skilled communicator who can refine complex ideas into clear, compelling, and meaningful copy that encourages users to engage with our product. You’re collaborative, open, agile, and thrive in an environment where change is the only constant.

Manager, Custom Solutions

Custom Solutions Specialist

Senior Manager, Customer Support

Program Manager, Certified Consultants

Executive Assistant

Implementation Manager, Enterprise

Customer Support Representative

Associate Partner Marketing Manager, Events

Customer Support Representative (Overnight)

Customer Success Manager, Mid-Market

Load 7 more jobs11 jobs at Procore Technologies

Senior Information Security Engineer

Blackbaud
Austin
13 hours ago
+41
Information Security Engineers are responsible for the day-to-day management of company-wide information security toolsets and the protection of Blackbaud’s and our Client’s most sensitive information. They diligently investigate anomalous events and alerts, detect malicious activities, reverse engineer malware, and write signatures and scripts for various security tools to defend against malicious activity. Serving as the highest escalation point in the series, they are primarily involved in the analysis, troubleshooting and resolution of complex threats that impact the information security infrastructure at the data, application, service, operating system, and network levels.

Systems Architect, Infrastructure & Operations

IT System Operations Tech

Senior Network Engineer

Manager, IT Change Management

Manager, Network Infrastructure

Customer Support, Associate

Director of Professional Services

Senior Systems Engineer,

Customer Success Manager, Customer Success Operations

Principal Network Engineer

Load 7 more jobs11 jobs at Blackbaud

Customer Support Engineer

Civitas Learning
Austin
13 hours ago
+24
The Customer Support Engineer provides ETL, data engineering, and product support to customers and internal teams in our Services department. Specifically, this team member will focus on constructing and testing custom filters and custom ETL logic for our customers, as well as investigating and correcting complex bug fixes within our ETL codebase. More broadly, this position is responsible for resolving Tier 2 support issues by troubleshooting workflows, implementing SQL code and configuration changes, and translating customers’ business logic into SQL code. The SQL Support Engineer ensures all matters reach full-circle resolution by thoroughly tracking the lifecycle of an issue and maintaining frequent and strong lines of communication with our customers. You will also help build and maintain data engineering and product documentation.

Russian Linguist

CrowdStrike
Austin
22 hours ago
+44
CrowdStrike Intelligence, a core component of CrowdStrike, is seeking a Senior Intelligence Analyst with Russian language skills, and knowledge in Russia’s current political and transnational issues, to focus on analysis of targeted intrusion cyber actors and adversaries linked to Russia. This position serves as an important role dedicated to analyzing and producing finished intelligence reports on actors, adversaries, geopolitical developments, and transitional issues in Russia. It also serves as an important role providing geopolitical context supporting the technical analysis of campaigns and threat data.

Technical Support Engineer

Cloud Release Manager

Sr. Technical Writer

DataCenter Manager, TechOps

Consultant – Strategic Advisory Services

Sr. Consultant, Compromise Assessment

Senior Network Engineer

Vulnerability Management Analyst

Senior Project Manager

Threat Response Analyst

Senior Systems Engineer - Data Services

Senior/Principal Cloud Security Consultant

Datacenter Logistics Coordinator

Planning Engineer

Enterprise Solutions Architect

Load 10 more jobs16 jobs at CrowdStrike

Manager, Systems Engineering - Duo Security

Duo Security
Austin
1 day ago
+41
We have an exciting Systems Engineering Manager role open within our Duo Security Sales team! You will be a highly motivated, entrepreneurial-minded sales professional who has a real passion for delivering elite technology and services that protect our customers from the network to the endpoint to the Cloud. This is an ideal position for someone who has validated leadership skills and related industry and technical expertise to advance their career in a highly regarded leadership role. As part of your DNA, you are an ambitious, self-starter with the ability to build executive relationships, develop and execute sales strategies and tactics that improve Cisco’s opportunity within the customer environment, position and promote the partner and customer value proposition for Cisco’s Security Architecture, articulate Cisco’s product and business strategies, and build the demand that makes deals happen!

Admin Support, Customer Success

Compeat
Austin
20 hours ago
+42
As an Administrative Support for Customer Success, you will be a member of the Customer Support department. We are the primary liaison for our customers and responsible for daily customer support and assistance. We are passionate about what we do and believe in building long-term relationships and partnerships with our customers.

Customer Success Consultant

Compeat
Austin
20 hours ago
+42
As a Customer Support Consultant, you will be a member of the Customer Support department. We are the primary liaison for our customers. We are responsible for daily customer support and assistance. We are passionate about what we do and believe in building long-term relationships and partnerships with our customers. ­

Renewals Specialist

Optimizely
Austin
20 hours ago
+45
The NA Renewals Specialist will be responsible for driving account renewals starting 150 days in advance of their contract end date and executing all renewal back-end work in a timely manner for North America managed accounts. Success in this role requires a high level of organization and coordination with cross-functional teams such as Customer Success, Account Executives, Legal, Accounting and others. The NA Renewals Specialist will be measured based on the timeliness of renewal contracts, their ability to drive incremental price increases on renewals and on increasing the number of multi-year renewals. This role will include customer-facing interactions as well as backend deal desk related support with quote creation and contract processing. 

Engagement Coordinator

GLG
Austin
1 day ago
+16
Engagement Coordinators (known internally as Project Support Specialists) are responsible for scheduling consultations between GLG’s clients and selected Council Members, including business leaders, scientists, academics, former public sector leaders and subject matter specialists. Engagement Coordinators will develop a deep understanding of GLG’s business model, project lifecycles, and end-client markets. Engagement Coordinators will also

Senior Client Solutions Associate

GLG
Austin
1 day ago
+16
GLG is seeking Senior Associates for our Client Solutions team who have a strong interest in excelling at best-in-class service in a performance-driven, merit-based, and team-oriented environment. Our Client Solutions team is the engine of GLG. Senior Associates work directly with our clients – professionals at the world’s top corporations, investment firms, management consultancies, and non-profits – to help them learn and make better decisions

Customer Support Engineer

ActiveProspect, Inc.
Austin
1 day ago
+23
The Customer Support Engineer is the first level of help for customers, managing all support tickets and chat conversations. You’ll problem solve and fix issues for customers, elevating more complex issues as appropriate to the team. You will be the owner of our support platform, automating where you can, and documenting as you go, making recommendations to the Product team as you see trends in questions and use cases develop.

Technical Support L1 (2nd shift - Domain)

WP Engine
Austin
1 day ago
+24
You will be the face of our company and have an opportunity to deliver a world-class experience with every interaction with our customers on our live contact channels of chat and phone. You'll get to apply creative problem-solving techniques to identify and solve the source of problems while keeping our customers happy and engaged. Demonstrate commitment to continuous learning, to grow technical knowledge to better support our customers as well as strengthening your own technical skillset. Help maintain a great team and working environment by assisting fellow team members. We are a global inclusive team and we work together! Demonstrate a positive attitude when faced with change, working with your teammates and with our customers.

Customer Support Associate

ePayPolicy
Austin
1 day ago
+12
We’re looking for a customer support representative who is obsessed with delivering world-class service to join our vibrant company that’s growing fast. This role will be a key-player on our support staff and tasked with responding to customer inquiries lighting fast while being available at a moments notice when customers call for help.

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