Austin Tech Jobs and Startup Jobs

9

Customer Service Representative

Vrbo
Austin
1 day ago
+52
To be successful in this role, you thrive in a culture of rapid growth, frequent change, are technically inclined, and possess the ability to think creatively. You are a Professional Problem Solver by building positive rapport and communicating appropriately with different personality types. You are also a Specialized Consultant for all things Vrbo, guiding our customers around the site to help make their business and listing experience as successful as possible. You show integrity and remain calm and collected under pressure. We want team members who are not just going to get the job "done" but will go above and beyond to delight our customers. 

Software Technical Specialist-API Support

User Success Specialist - Phone Speciality

ShipStation
Austin
1 day ago
As a User Success Specialist on the Phone Team, you’ll be at the forefront of the ShipStation user experience. You’ll handle inbound calls, outbound calls, and emails from our users — ranging from the small Etsy seller to the huge eBay and Amazon seller. You’ll be helping users set up their businesses to be as efficient as possible or troubleshoot an issue that’s blocking their workday, so that they can succeed and fulfill their entrepreneurial dreams. You’ll accomplish this by developing an exhaustive understanding of the application and working closely with ShipStation’s team of amazing support specialists. If you are interested in being part of a cutting-edge SaaS software start-up that is loved by its customers, take a moment to apply!

Major Account Support Specialist

ShipStation
Austin
1 day ago
As a Major Account Support Specialist, you’ll be working with our largest and highest profile users through emails, live chats, and inbound phone calls to provide top level service. Simultaneously, you will build and improve our customer experience structure to preemptively address customer concerns before they happen. You’ll accomplish those tasks by developing an exhaustive understanding of the application while thinking outside the box to find creative workflows to maximize efficiency.

Associate Customer Success Manager

BigCommerce
Austin
4 days ago
+35
BigCommerce, named a 2020 "Best Place to Work" in Austin, is looking for an Associate Customer Success Manager. As an Associate Customer Success Manager you will represent BigCommerce while advising our eCommerce merchants, provide industry leading advocacy, drive client revenue growth, and help our clients Sell More!

Contract Office and Experience Coordinator

Product Support Engineer

Manager, Education Services

Technical Support Representative

Load 1 more jobs5 jobs at BigCommerce

Implementation Consultant

Brightpearl
Austin
5 days ago
+30
Lead implementations and manage relationships with project stakeholders (clients, third parties, vendors, and Brightpearl internal stakeholders). Review, de-risk, and provide accurate work estimates of Solution Proposals to Brightpearl Sales departments. Engage in project kick-off meetings to review expectations, deliverables, and timelines. Monitor and deliver artifacts to the agreed project plan. Ensure key project deliverables are up to a high standard of excellence. Ensure the timely communication of risks and/or issues for deliverables to internal and external stakeholders. Gather and document accurate requirements for software configuration designed to meet the true business needs of the client.

Executive Assistant

RetailMeNot, Inc.
Austin
5 days ago
+45
RetailMeNot is looking for an Executive Assistant to join our fast-paced team in beautiful downtown Austin TX. In this role, you will perform and handle complex technical and office administrative duties as well as support executives to whom you are assigned and their teams. Under minimal supervision and acting on your own initiative and direction, this position refines and prioritizes the executive’s day-to-day schedule, arranges travel, and additional responsibilities. You will manage the details of a highly confidential and critical nature, and function efficiently and effectively in a fast and professional environment. In addition, you will handle cross-functional coordination between programs and departments.

Head of Partners

Volusion
Austin
2 weeks ago
+28
Define and execute against a partnership strategy focused on increasing product-market fit and merchant acquisition. Build a lean and high-performing business development team capable of delivering meaningful results in areas directly related to a partnership program as well as other areas such as marketing and sales. Identify and manage partnership priorities for areas such as Product and Payments. Negotiate partnership commercial agreements, financial terms, product requirements, and go-to-market strategies across digital and offline. Participate, host, and represent Volusion at various trade shows and conferences. Present Volusion’s value propositions to developers, founders, merchants and partners to address their key business needs, in order to increase Volusion’s partnership ecosystem. Create and improve partnership contracts, workflows, collateral as well as internal systems needed to scale Volusion’s partnership program to support hundreds of the industry’s best technology and channel partners. Demonstrate immediate merchant acquisition growth via quantitative and qualitative reporting.

Implementation & Support Analyst

Brightpearl
Austin
2 weeks ago
+30
We are looking for a hard working, enthusiastic individual to work in our Professional Services and implementation project team. This is a new opportunity to join a rapidly expanding company to support a global multi channel software team. You will gain first hand experience of delivering a cloud ERP solution to businesses throughout the world, working with some of the most exciting up and coming brands. There is an opportunity to gain exposure to ecommerce platforms such as Magento, Bigcommerce & Shopify as well as online marketplaces such as eBay and Amazon.

Customer Support Associate

SelfMade
Austin
4 months ago
+12
In this role you will be supporting our Customer Success initiatives. Initially, this means making sure that all of our partners are set up with the various tools we need to run their marketing campaigns. Whether that’s by jumping on a call and doing screen shares or building walk-throughs to decrease friction for our partners, your goal is making sure the tech and logistic aspects of on-boarding are seamless. You will also support day-to-day admin needs, including billing and tech support.

Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $41,217
Min: $29K
Max: $75K
Operations Associate $52,843
Min: $28K
Max: $78K
Office Manager $53,394
Min: $36K
Max: $72K
Sales Operations Analyst $58,350
Min: $40K
Max: $110K
Desktop Support $62,000
Min: $40K
Max: $95K
Technical Support $64,245
Min: $25K
Max: $134K
Business Analyst $73,743
Min: $48K
Max: $115K
Client Success Manager $74,061
Min: $35K
Max: $125K
Customer Support Manager $84,747
Min: $60K
Max: $130K
Marketing Operations Manager $87,741
Min: $58K
Max: $200K
Operations Manager $88,273
Min: $45K
Max: $140K
Senior Business Analyst $94,765
Min: $73K
Max: $120K
Sales Operations Manager $95,847
Min: $70K
Max: $152K
Business Intelligence Analyst $96,333
Min: $80K
Max: $120K
Director of Operations $131,028
Min: $85K
Max: $185K
Director of Customer Success $138,058
Min: $85K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $186,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $205,692
Min: $110K
Max: $300K

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