Mid Level Operations Jobs in Austin

42

Sr. Manager, Customer Success, Americas

Adobe
Austin
1 day ago
+57
Responsibility for owning the Americas Magento Customer Success team – a hand on second-line management role. In addition to strong Management skills you also come with an executive presence that will help you drive strategic conversations with some of our largest customers. Communicate the value proposition for the Magento platform and understand how it can be applied to address specific customer needs across geographies and vertical markets. Be responsible for delivering low gross churn, high software adoption, expansion of additional products and high customer happiness/net promoter scores in the Americas. Own the customer experience. Be a customer advocate to ensure the right priority and technical resources are being applied to maximize customer success activities, including working closely with the global customer support and product management teams.

Operations Manager

Arrive Logistics
Austin
1 day ago
+22
As an Operations Manager at Arrive, you will assume a leadership role in a vertical that manages the highest volume shippers in our network. You will take ownership of the operational strategy for our largest customers and will collaborate with Arrive's leadership to ensure we are maximizing enterprise opportunities.

Associate Partner Success Strategy Analyst

Vrbo
Austin
1 day ago
+28
Working with the Partner Success leadership team, you will make recommendations that improve the performance of our sales team from one that is historically focused on selling advertisements to one focused on improved partner performance. You will conduct quantitative-based analyses to derive clear insights to enable leadership to set strategies and make well-informed business and investment decisions. You will collaborate effectively across all business and support functions at Vrbo (i.e., Executive management, Partner Success, Customer Service, Marketing & Analytics, Product & Design, Information Technology, Finance & Accounting, etc.) to implement new processes and programs and ensure timely delivery of high-impact work.

Global Multimedia Learning Manager

Executive Assistant

Procore Technologies
Austin
3 days ago
+20
Procore is looking for an Executive Assistant who will support our VP, Global Sales Development. This is an eager and talented professional experienced in supporting a range complex projects. Using good judgment in a variety of situations, you are a strong communicator, thrive in a fast-paced environment, and possess the ability to maintain a realistic balance among multiple priorities including:

Customer Success Manager

Evernote
Austin
3 days ago
+35
Account management – Maintain direct relationships with Evernote’s B2B customers. Ensure our customers have the right knowledge to use Evernote to its fullest capabilities. This entails scheduling and conducting product demos, gaining insight into customer use case(s), and providing custom trainings as required. Account Growth – Seek opportunities to grow adoption within the accounts you lead. Work with the administrators and key executives in the customer organization by providing solutions that are customized to the needs of those key stakeholders. On-boarding – Take the lead by on-boarding new customers onto Evernote’s platform. This will require cross-functional coordination with the Evernote Sales team to ascertain use cases and develop custom programs to ensure a smooth launch. Advocacy – As the main point of contact for the customer, advocate on our customer’s behalf. This includes partnering with cross-functional teams across marketing and product to serve as the voice of the customer within the organization.

Customer Experience Associate

Khoros
Austin
3 days ago
+53
We are building a new, innovative team of Customer Experience experts designed to be an integral part of cross-functional sales teams having differentiating, solutions-focused discussions with our Customers. These teams help Customers define their vision for their own Customer Experience, craft the just right Khoros Professional Services packages to ensure Khoros software delivers on those Customer Experiences, and are strong examples of what it is to be a Khoros Customer.  The Customer Experience Associate is a critical member of the cross-functional team. Key focus areas include helping gather clear business and technical requirements from Customers and then matching those requirements to either standard services offerings or supporting Services Architects in the development of custom services solutions for customers.  Customer Experience Associates will contribute to clear and concise visions and presentations associated with active sales opportunities that are delivered to prospects as part of a solutions sales process. This position requires someone who is quick thinking, flexible, creative, and analytical. The ability to research, learn and quickly leverage complex information to share with our Customers is a key component of this position.

Customer Engagement Manager

RigUp
Austin
3 days ago
+27
RigUp is hiring a Customer Engagement Manager that will be responsible for leading a team of 5-7 individuals dedicated to partnering with our customers. We’re looking for a highly motivated individual who thrives in a fast paced environment and has a passion for building relationships with the men and women in the energy industry. Our ideal candidate for this role will be someone who has experience leading high performing teams and working in a high-growth environment. Sound like you? Keep reading. 

Credit Lead

Senior Network Engineer

Cloudflare
Austin
4 days ago
+21
We are looking for a Network Engineer to join our team. Cloudflare is building one of the largest, most resilient networks that spans over 190 points of presence spread across all regions and plan to continue our expansion at a rapid pace. This position will be responsible for the technical operation and engineering of the Cloudflare network, including the planning, installation and management of the hardware and software as well as the day to day operations of the network. This is an opportunity to be part of the team that is building a high­-performance network that is accessible to any web property online.

Team Lead, Customer Success Manager

Customer Success Manager

IT Security Manager

Senior Customer Success Manager - Duo Security

Duo Security
Austin
5 days ago
+27
As a Senior CSM, you will be the primary advocate for our strategic customers, guiding them along a path to success and engaging resources across Duo to accelerate value realization for each customer. We will need you to be as passionate about Duo solutions as you are about providing exceptional experiences for every customer.

Customer Success Manager

MongoDB
Austin
5 days ago
+50
We’re looking for individuals across diverse backgrounds who have a passion for SaaS technology and the ambition to dive head-first into new challenges. You’ll need to be adaptive and excited at the opportunity to help invent new processes, contribute to what’s already been built, and become a technical champion for our largest, most strategic customers.

Customer Success Manager

Pushnami
Austin
5 days ago
+38
We are looking for a Customer Success Manager to manage the day-to-day of the entire Customer Success team. This person will work closely with the VP of Operations on the strategic direction of the department and keep the department accountable towards company goals.

Microsoft Dynamics 365 Consultant, Supply Chain Mo…

Thinkmax
Austin
5 days ago
+12
Analyzing and documenting client needs; Supporting the client in validating and understanding the analysis; Identifying process optimization opportunities; Communicating customer requirements in functional specifications to the development team; Designing and assisting in the execution of data migration processes; Integrating existing systems with the module; Conducting integrated testing; Participating in quality control and ensuring the integrity of information; Ensuring the smooth implementation of the solution; Documenting the different solutions implemented (business rules, flow rules, schematics, user documentation, etc.); Training and supporting customers in the use of the solution; Developing and participating to solution sales demos as required.

Professional Services Consultant

ThousandEyes
Austin
5 days ago
+21
You'll need to be a ThousandEyes product expert, with cross-platform integration experience, monitoring system expertise, and a strong foundation in Linux and core network architecture. You'll plan for and deliver on a wide range of engagement types, including implementation, configuration and documentation of monitoring services, end-user training, optimization, and third party systems integration. You'll need to be a jack of all trades who's polished and easy to put in front of a wide variety of customer roles - and need to love working for a growth stage company in the Digital Experience Monitoring space. You are an enthusiastic self-starter, intellectually curious and a fast learner, and a stickler for details, since you'll be working with some of the smartest operational people here that you ever have. You can think on your feet, create simple from complex, and produce credible documentation, and read patterns from data to infer conclusions. You’re both a good juggler - able to keep many projects moving forward without dropping them, and a good communicator.

Customer Success Manager

Civitas Learning
Austin
5 days ago
+24
At Civitas Learning, we are looking for a committed Customer Success Manager to join our Customer Success team, where you’ll have the opportunity to manage relationships with our customers - colleges and universities across the U.S. that are excited about using predictive analytics to measurably improve student success. In this role, you will serve as the primary contact for our customers throughout the life of our relationship with the account. You will drive additional value by coordinating sessions with Civitas SMEs throughout the client relationship. By combining your keen sense for supporting client needs with an understanding for how our analytics platform and applications can help them attain their strategic objectives, you’ll be able to accelerate our customers’ student success initiatives and help them continuously learn about the impact of their work.

Executive Assistant

Amherst
Austin
6 days ago
+35
Amherst is looking for an Executive Assistant to join our fast-paced team in Austin, TX. The Executive/Administrative Assistant provides executive-level support to leadership within Technology and Accounting. This Executive Assistant should have experience supporting C-Level Executives, be technically savvy, and possess a strong track record of success. This role requires advanced administrative, organizational and communication skills. The EA must be highly professional, polished, energetic, and have a positive attitude as they provide assistance to senior executives and ensure a welcoming office for our employees and visitors.

Desktop Support Technician

Implementation Consultant

Brightpearl
Austin
6 days ago
+30
Lead implementations and manage relationships with project stakeholders (clients, third parties, vendors, and Brightpearl internal stakeholders). Review, de-risk, and provide accurate work estimates of Solution Proposals to Brightpearl Sales departments. Engage in project kick-off meetings to review expectations, deliverables, and timelines. Monitor and deliver artifacts to the agreed project plan. Ensure key project deliverables are up to a high standard of excellence. Ensure the timely communication of risks and/or issues for deliverables to internal and external stakeholders. Gather and document accurate requirements for software configuration designed to meet the true business needs of the client.

Senior Operations Engineer

Khoros
Austin
6 days ago
+53
Khoros is seekinga Senior Operations Engineer to add to our growing TechOpsteam. The Senior Operations Engineerwill support our Community application and work heavily with AWS infrastructurewhile integrating with a distributed team spread throughout Portland, SanFrancisco, and remote offices.

Pricing Manager

AlertMedia
Austin
6 days ago
+32
AlertMedia is looking for a Pricing Director who is driven to assist the closing of both new customer deals and customer expansion deals. This position will be responsible for all aspects of deal structuring, including pricing, incentive programs, proposal creation and approval, and post-pricing follow up. The Pricing Director will report to the CRO and partner with Account Executives, Sales Management, and Customer Success Managers to ensure deals are priced and delivered appropriately to their conclusion.

Customer Success Manager

Square Root
Austin
6 days ago
+24
We’re looking for a Customer Success Manager to join our team of Radicals and help redefine Customer Success. We not only delight customers but also transform them into advocates of Square Root and our product, CoEFFICIENT. We develop lasting client relationships by identifying opportunities, measuring results, and focusing on successful business outcomes. Intrigued? Keep reading!

Customer Success Specialist

FoundersCard
Austin
1 week ago
In this role, you are expected to provide a high-touch, personal, and informed experience for our Members. This is including but not limited to basic troubleshooting related to Membership benefits, as well as detailed requests requiring research, third party communication, and problem solving. You will interact with Members in all stages including prospective Members inquiring about Membership, new Member on-boarding, existing Member troubleshooting/support, and retaining unengaged Members. 

Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $40,611
Min: $29K
Max: $75K
Operations Associate $52,603
Min: $28K
Max: $78K
Office Manager $53,997
Min: $36K
Max: $72K
Sales Operations Analyst $55,277
Min: $40K
Max: $74K
Technical Support $61,477
Min: $25K
Max: $118K
Desktop Support $62,000
Min: $40K
Max: $95K
Client Success Manager $73,498
Min: $35K
Max: $125K
Business Analyst $75,475
Min: $54K
Max: $115K
Marketing Operations Manager $78,440
Min: $58K
Max: $110K
Customer Support Manager $85,438
Min: $60K
Max: $130K
Operations Manager $88,625
Min: $45K
Max: $140K
Senior Business Analyst $94,765
Min: $73K
Max: $120K
Sales Operations Manager $95,847
Min: $70K
Max: $152K
Business Intelligence Analyst $96,333
Min: $80K
Max: $120K
Director of Operations $133,529
Min: $85K
Max: $185K
Director of Customer Success $139,832
Min: $85K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $186,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $205,692
Min: $110K
Max: $300K

Austin Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in Austin
LOCAL GUIDE
Best Software Engineer Jobs in Austin
LOCAL GUIDE
Coolest Tech Offices in Austin
LOCAL GUIDE
Best Sales Jobs in Austin
LOCAL GUIDE
Best Perks at Austin Tech Companies
LOCAL GUIDE
Best Data Science Jobs in Austin
LOCAL GUIDE
Best Marketing Jobs in Austin
LOCAL GUIDE
How to Find a Job in Austin Tech
LOCAL GUIDE
Women in Austin Tech
LOCAL GUIDE
New Tech Companies in Austin
LOCAL GUIDE
Best Tech & Startup Internships in Austin
LOCAL GUIDE
Best Austin Design Jobs