Austin Tech Jobs and Startup Jobs

144

Accounts Receivable Specialist

AlertMedia
Austin
1 day ago
+38
The Accounts Receivable Specialist will take ownership of several facets of AlertMedia’s financial accounting operations. The right candidate will be determined to achieve effective and seamless support of business operations, including timely and accurate customer billing, responding to internal and external business inquiries and collaborating with internal teams to meet company goals.

Principal Software Engineer, Account Management Pl…

ThousandEyes
Austin
1 day ago
+21
As a Senior Software Engineer on the Account Management Platform team, you will be responsible for maintaining critical platform APIs such as user management, authentication, and contract enforcement. You will also design and implement microservices that handle high velocity API calls from internal and external systems, as well as orchestrating how these microservices work together to deliver data through our web portal to our customers.

Senior Software Engineer, Account Management Platf…

ThousandEyes
Austin
1 day ago
+21
As a Senior Software Engineer on the Account Management Platform team, you will be responsible for maintaining critical platform APIs such as user management, authentication, and contract enforcement. You will also design and implement microservices that handle high velocity API calls from internal and external systems, as well as orchestrating how these microservices work together to deliver data through our web portal to our customers.

Customer Success Manager (Texas)

Medallia
Austin
1 day ago
+49
• Contact and start developing relationships with your customers. • Track and assess account health. • Formulate an action plan to manage goals, challenges, risks and growth opportunities. • Build trusted advisor relationships with key decision makers at your customers. • Execute on your action plan per customer. • Collaborate cross functionality with internal Medallia teams (e.g., Sales, Marketing, Product, Services, etc.) to drive a long-term healthy customer program. • Ensure timely and accurate customer health updates (StrikeDeck, SalesForce.com). • Own forecasting and prioritization for customer success amongst your assigned accounts. • Represent the voice of the customer and employee in leadership meetings. • Create reference-able customers (case studies, reference calls, speaking engagements).

User Success Specialist - Phone Speciality

ShipStation
Austin
1 day ago
As a User Success Specialist on the Phone Team, you’ll be at the forefront of the ShipStation user experience. You’ll handle inbound calls, outbound calls, and emails from our users — ranging from the small Etsy seller to the huge eBay and Amazon seller. You’ll be helping users set up their businesses to be as efficient as possible or troubleshoot an issue that’s blocking their workday, so that they can succeed and fulfill their entrepreneurial dreams. You’ll accomplish this by developing an exhaustive understanding of the application and working closely with ShipStation’s team of amazing support specialists. If you are interested in being part of a cutting-edge SaaS software start-up that is loved by its customers, take a moment to apply!

Major Account Support Specialist

ShipStation
Austin
1 day ago
As a Major Account Support Specialist, you’ll be working with our largest and highest profile users through emails, live chats, and inbound phone calls to provide top level service. Simultaneously, you will build and improve our customer experience structure to preemptively address customer concerns before they happen. You’ll accomplish those tasks by developing an exhaustive understanding of the application while thinking outside the box to find creative workflows to maximize efficiency.

SaaS User Success Specialist

ShipStation
Austin
1 day ago
As a SAAS Support / User Success Specialist, you’ll be at the vanguard of ShipStation’s customer interaction. Answering the phone will be your primary responsibility, but you will also tackle emails and some live chats. Simultaneously, you will build and improve our customer experience structure to preemptively address customer concerns before they happen. You’ll accomplish those tasks by developing an exhaustive understanding of the application and working closely with ShipStation’s team of excellent engineers, designers, sales and marketing folks. If you are interested in being part of a cutting-edge SaaS software start-up that is loved by its customers, take a moment to apply!

Sr. Software Engineer

SailPoint
Austin
2 days ago
+34
The IdentityNow team is looking for a performance analyst / engineer to help us improve the speed and capabilities of our software product.  The performance analyst / engineer works in our Engineering group in Austin to load test, quantify, and propose patches and architectural improvements to how the IdentityNow stack operates.  The aim is to minimize transaction times, minimize network latencies, minimize back-end operations, and expand the concurrency capabilities of the system.

Software Engineering Manager, IdentityNow (Austin,…

SailPoint
Austin
2 days ago
+34
As an Engineering Manager you will lead multiple  teams of talented software engineers and work closely with Product Managers, Designers, Architects, Quality and DevOps engineers, and other Engineering Managers to continuously deliver value to our customers.

Compliance Program Manager

SailPoint
Austin
2 days ago
+34
This position helps ensure that the company remains in compliance with SaaS industry regulations and certifications.  This position reports to the Compliance Director and works with various organizations at the company to help implement and maintain standards, policies, plans, processes, procedures, and other activities as required to meet corporate regulatory requirements.  This position will manage compliance projects, tracks compliance activities, develops reports, tracks metrics, conducts testing of internal controls, and performs internal self-assessments and audits.  This position will occasionally interface with Third Party Assessment Organizations and certification Project Management Offices in support of external assessments and audits.

Solutions Consultant, Public Sector

Medallia
Austin
3 days ago
+49
• Serve as the subject matter expert on the Medallia technology for the Public Sector Practice - in both internal and customer-facing aspects. • Liaison between Public Sector Practice and Medallia’s product team to help shape future development and produce creative, product-based solutions to customer challenges. • Stay informed of the latest evolutions in the Medallia technology in order to educate the broader Public Sector Sales team and recommend how advancements fit into strategy. • Support proposal writing with respect to technical questions. • Prepare scope documents, and professional services pricing estimates using internal calculators and documents.

Mid-Market Sales Director, LATAM (Bilingual)

Medallia
Austin
3 days ago
+49
As part of Medallia’s Mid-Market Sales Team, you will be responsible for the sale of Medallia's General Business Products into a regional Mid-Market account list. The General Business is the fastest growing division at Medallia! You will manage every opportunity from the beginning until close, intro to final negotiation.

DevOps Engineer

AlertMedia
Austin
3 days ago
+38
AlertMedia is looking for a DevOps/Site Reliability Engineer to join our well-balanced, collaborative team. This role is an opportunity to manage and expand our extensive AWS infrastructure to meet the needs of our rapidly growing customer base. The ideal candidate is passionate about automation, scalability and security with deep knowledge and experience with AWS technologies. As part of a small team, you will wear many hats and partner with the development team to design, develop, troubleshoot and maintain all aspects of the AlertMedia platforms.

Account Executive

AlertMedia
Austin
3 days ago
+38
Become an expert in the AlertMedia platform and tools, and its uses for our customers. Conduct high volume prospecting for qualified leads using a variety of tools including Salesforce.com, LinkedIn, and other outbound techniques. Pick up the phone- you'll confidently call out to prospective customers (no scripts). Schedule and deliver customized online product demonstrations. Build relationships with prospects and internal stakeholders to grow new business. Use a consultative and conversational approach when showing prospects the AlertMedia solution to their problems. Work closely with the prospect and the AlertMedia team to manage the closing process, including demos, proposals, legal and security reviews, negotiation, and contract execution. Transition closed accounts to assigned Customer Success Managers, while partnering to pursue “land and expand” opportunities. Collaborate with marketing and technology departments to execute sales strategy as new products and features are released. Contribute to AlertMedia’s culture, values, and vision for the future.

Director of Data & Analytics

AffiniPay
Austin
3 days ago
+32
AffiniPay’s data team is a critical component of our Product Department which is just beginning to harness the true power of data. As the Director of Data & Analytics, you will not only lead and mentor our existing data team members, but you will also be hands on in the creation of a visualization dashboard that will be crucial to enabling better decision making as well as interface across the entire product team to answer challenging analytical questions, highlighting user insights. This position is a working manager, sharing knowledge and coaching the data team as much as driving assigned projects.

Director of Engineering

AlertMedia
Austin
4 days ago
+36
As AlertMedia’s Director of Engineering, this role is critical to our growth. You will focus on mentoring our existing team as well as helping bring on new talent while still being alongside the team and contributing. You will report directly to our CTO in Austin, TX. 

Experienced ASP .NET/MVC Developer

ePayPolicy
Austin
4 days ago
+12
ePayPolicy is looking for a hungry and highly motivated ASP .NET MVC developer that will be responsible for full stack development. You will also work directly with clients in order to learn about their integration needs and implement changes.

Account Manager

ePayPolicy
Austin
4 days ago
+12
The Account Manager is responsible for owning, managing, and growing relationships with independent insurance agencies taking payments through our platform. This person is the primary advocate for customers, guiding them along a path to success and will be responsible for growing the company’s bottom line, customer satisfaction, training, onboarding/implementation, and more. 

Marketing Communications Coordinator

ePayPolicy
Austin
4 days ago
+12
We’re looking for a digital marketing communications coordinator that is ready to take the next step in their career (or get it started) and join a young vibrant startup that’s growing fast. This position will have real responsibilities, real deadlines, and you’ll be making a real impact. If this sounds like something you’re interested in read on, if not please pass this job posting onto a marketer that is looking to do something amazing with their talents.

Customer Support Associate

ePayPolicy
Austin
4 days ago
+12
We’re looking for a customer support representative who is obsessed with delivering world-class service to join our vibrant company that’s growing fast. This role will be a key-player on our support staff and tasked with responding to customer inquiries lighting fast while being available at a moments notice when customers call for help.

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