Austin Tech Jobs and Startup Jobs

102

Senior Human Resources Business Partner

BigCommerce
Austin
19 hours ago
+47
As a Senior HR Business Partner (HRBP) you will play a key role in helping our Product & Engineering leaders think strategically about people & culture: helping to assess needs & develop solutions in areas such as workforce planning, organizational design, performance management, employee relations, compensation, retention, career development and leadership development. You must understand business priorities and translate them into a plan that supports our rapidly growing business, unique culture and company values. This position is based in our Downtown Austin office.

Sr. Full Lifecycle Recruiter

Manager, Developer Documentation

Professional Services L&D Specialist

Sr. Executive Assistant- Contractor

Technical Support Representative

Product Support Engineer

Manager, Education Services

Team Manager, Technical Support

Manager, Customer Success Management

Associate Customer Success Manager

Load 7 more jobs11 jobs at BigCommerce

Senior Global Payroll Manager

Unity
Austin
19 hours ago
+10
Unity Technologies is looking for a seasoned and strategic Global Payroll Senior Manager to join our amazing team. You will be a key part of our fast-paced, exciting, and growing global team as we strive to standardize and automate our global payroll processes. You will also be accountable for global payroll operations, payroll processes, and compliance throughout our European and Americas regions, covering 11 countries. Your experience leading a global team while also leveraging payroll technology to enhance the efficiency and accuracy will be key to this position's success. 

Manager, Technical Operations

SecureLink
Austin
19 hours ago
+35
Work with Technical Operations team leads to coach and develop excellence in technical analysts across all resource tiers. Work with Product Development to ensure customer feedback and technical issues reported in the field receive appropriate visibility with sufficient detail. Work with Project Management to ensure implementation services and customer-facing project efforts are delivered correctly and in a timely manner, and that technical requirements are well understood by responsible contacts both internal and external. Work with Customer Success Managers to ensure customer communication, expectations, and satisfaction are well managed concerning the customer technical deployment. Be responsible for the management of the support organization and processes. Be responsible for the management of customer technical operations & processes. Monitor and report on performance and customer feedback metrics for each aspect of the Technical Operations organization.

Customer Support Consultant

Compeat
Austin
1 day ago
+42
As a Customer Support Consultant, you will be a member of the Customer Support department. We are the primary liaison for our customers. We are responsible for daily customer support and assistance. We are passionate about what we do and believe in building long-term relationships and partnerships with our customers. ­

Admin Support, Customer Support

Compeat
Austin
1 day ago
+42
As an Administrative Support for Customer Success, you will be a member of the Customer Support department. We are the primary liaison for our customers and responsible for daily customer support and assistance. We are passionate about what we do and believe in building long-term relationships and partnerships with our customers.

Sourcer

RigUp
Austin
1 day ago
+25
RigUp is hiring a Sourcer that will be responsible for growing our corporate Business and Tech teams. An ideal candidate for this role will be someone who has a proven track record of helping teams build strong pipelines without compromising on quality, partners effortlessly with hiring managers and recruiters, and isn’t afraid to roll up their sleeves to get the job done. Sound like you? Keep reading.

Systems Administrator - Mergers and Acquisitions

Total Rewards Manager

Operations Manager, Renewables

Director of Facilities

Director of Operations, Midstream Strategy

Systems Administrator

Bilingual Sourcer

HR Business Partner

Director of Events

Technical Recruiter

Managing Director, New Verticals

Energy Recruiter

Customer Engagement Specialist

Customer Support Representative (12-9pm shift)

Customer Engagement Manager

Deal Desk Operations Manager

Load 10 more jobs17 jobs at RigUp

Customer Support Engineer

ActiveProspect, Inc.
Austin
2 days ago
+23
The Customer Support Engineer is the first level of help for customers, managing all support tickets and chat conversations. You’ll problem solve and fix issues for customers, elevating more complex issues as appropriate to the team. You will be the owner of our support platform, automating where you can, and documenting as you go, making recommendations to the Product team as you see trends in questions and use cases develop.

Sr. Technical Recruiter

Bright Health
Austin
2 days ago
+28
This role will be to support our rapid growth we’re building a world class technology organization in Austin. You will be joining a small recruiting team in the Austin Office. You will partner closely with the other Sr. Technical Recruiter to support our CPO and CTO in executing against building a high performing and highly innovative technology team. As part of that effort, you will also help develop a technology recruitment strategy, source

Customer Experience Consultant

Khoros
Austin
2 days ago
+58
We are building a new, innovative team of Customer Experience experts who have worked in our Customers' shoes and can lead differentiating peer-to-peer discussions with our Customers. This team will help Customers define their vision for their own Customer Experience, help craft the just right Khoros Professional Services packages to ensure Khoros software delivers on those Customer Experiences, and be the standard bearers for what it is to be a Khoros Customer. Customer Experience Consultants will be responsible for creating clear and concise visions and presentations associated with active sales opportunities and delivered to prospects as part of a solutions sales process. This position requires someone who is quick thinking, flexible, creative, and analytical. The ability to research, learn and quickly leverage complex information to our Customers is a key component of this position.

Implementation Consultant

Brightpearl
Austin
3 days ago
+31
Lead implementations and manage relationships with project stakeholders (clients, third parties, vendors, and Brightpearl internal stakeholders). Review, de-risk, and provide accurate work estimates of Solution Proposals to Brightpearl Sales departments. Engage in project kick-off meetings to review expectations, deliverables, and timelines. Monitor and deliver artifacts to the agreed project plan. Ensure key project deliverables are up to a high standard of excellence. Ensure the timely communication of risks and/or issues for deliverables to internal and external stakeholders. Gather and document accurate requirements for software configuration designed to meet the true business needs of the client.

Senior Customer Success Engineer

LeanDNA
Austin
3 days ago
+32
Act as the primary point of contact for a group of customers. Map customer processes to LeanDNA capabilities & data model. Interface with other internal team members (data integration, product, engineering, sales, etc.) as needed to ensure that your implementations are on schedule. Understand LeanDNA product and supply chain domain well enough to validate data and work with the internal data integration team to fix data issues. Monitor key customer success metrics to ensure that LeanDNA is driving results and helping customers achieve their goals. Conduct periodic business reviews with customer executives (both in-person and over web meetings). Provide proactive guidance to key users, encourage adoption, and assist in education on product updates. Coordinate with customer executive sponsors and supply chain teams to schedule kickoff meetings, facilitate training sessions, help with strategic goal setting, and identify potential expansion opportunities. Develop an ongoing relationship with executive sponsors and champions at customers and become their advocate internally at LeanDNA. Travel to visit clients on-site as needed (especially during the onboarding process) to provide support, build relationships with key users, and develop expansion strategies with your accounts.

Contract Renewals Specialist

LogicMonitor
Austin
3 days ago
+62
The Renewals/SaaS contracts specialist is responsible for in-quarter renewals/SaaS contracts and works directly with the LogicMonitor Customer Success and Account Management teams to ensure timely delivery of quotes to the customer. They must be a self-starter, pro-active and have excellent verbal and written communication skills as well as able to understand the software sales cycle and procurement processes. 

Talent Operations Analyst

Administrative Assistant

Associate Technical Support Engineer

Director of Sample Operations

QuestionPro
Austin
3 days ago
+13
Job Description QuestionPro, a research and data collection firm, is looking for an experienced Director of Operations to oversee the daily operations of its sampling and data collection division. The ideal candidate will ensure that our business is well-coordinated and productive by managing its procedures and supervising key operational personnel. The area of responsibility for this role is very wide and thus requires thorough knowledge of

Customer Onboarding Specialist

SecureLink
Austin
3 days ago
+35
Work with SecureLink customers to understand and document their onboarding goals and capabilities. Relentlessly identify, research, and contact companies our customers want to onboard. Introduce SecureLink to companies, answer questions, and overcome common objections. Schedule professional services connections with the customer. Track on-boarded companies against plan to ensure customer success. Follow up with on-boarded companies to ensure they have a positive experience, with the additional key goal of generating extended opportunities for SecureLink.

Business Systems Analyst (R&D)

Procore Technologies
Austin
3 days ago
+32
We’re looking for a Business Systems Analyst to manage the implementation and ongoing maintenance of Procore’s R&D business systems. This includes design, reporting, training, security, configuration, communication about system stability and improvements, and maintaining updated documentation on the business systems. In this role, you’ll partner with Business Analysts, R&D leaders, and other cross-functional teams to ensure systems are functioning and implement functional improvements when necessary. You’ll also have the opportunity to help implement, manage, and monitor integrations between corporate systems and contribute to larger integration initiatives.

Business Systems Analyst (Zuora, CPQ)

Customer Success Manager, Mid-Market

Customer Experience Traffic Manager

Khoros
Austin
3 days ago
+58
The Traffic Manager is the central contact point for all deal support work that flows through the Customer Experience team. Once a request for team support has been opened in our Sales Request system the Traffic Manager will evaluate the request for completeness, timing considerations, and resources required to fulfill the request. Working with Customer Experience Team leadership and standard processes for assignment, the Traffic Manager will direct the request to team members to join the broader deal team and fulfill the request. The Traffic Manager monitors all active requests to ensure they are moving through the process and to identify and remediate blockers to completion. The Traffic Manager is also responsible for generating weekly reports of team and request status and doing ongoing analysis of team velocity and capacity. 

People Programs Manager

Miro
Austin
4 days ago
As our Business teams in the US scale to 200 employees across three offices, we need a People Programs Manager to help us build a workplace that’s as collaborative and effective as Miro is to use. Supported by a well-established Global People Team, this People Programs Manager will design new policies and practices to keep our US employees productive, engaged and in compliance. It is an opportunity that combines improving current systems and building wholly new ones across People Operations, Total Rewards, Systems and Analytics.

Partner Recruitment & Enablement Manager

Brightpearl
Austin
4 days ago
+31
The primary role of the Partner Recruitment & Enablement Manager is to generate new business opportunities from our partners and build long term mutually beneficial partnerships. You will be responsible for helping to develop and manage an ecosystem of partners, who advocate Brightpearl, and trust us to help delight their customers. You’ll be responsible for managing an existing group of partners and building their confidence in referring Brightpearl to their prospects and customers, as well as acquiring new partners. The successful candidate will be a strongly self-motivated and driven individual who is outcome-oriented, methodical and tenacious, and can effectively interact with a team. This position has advancement potential within the sales organization, and the compensation package includes an uncapped commission structure. The role reports to the VP of Sales.

Learning and Development Coordinator

Unity
Austin
4 days ago
+10
In this role you’ll support our users by fielding/answering support questions, partner with colleagues across Unity globally to organize end-to-end event management for several of our learning programs, as well as with external partners to ensure working with Unity is a great experience. You’ll leverage technology and project management tools to track, manage and streamline training deliveries and continually improve what we do. You'll always be thinking about new and innovative ways to ensure the L&OD team has all of the parts needed to create high impact experiences and value for our employees. 

Customer Support Associate

ePayPolicy
Austin
5 days ago
+20
We’re looking for a customer support representative who is obsessed with delivering world-class service to join our vibrant company that’s growing fast. This role will be a key-player on our support staff and tasked with responding to customer inquiries lighting fast while being available at a moments notice when customers call for help.

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