Austin Tech Jobs and Startup Jobs

19

Customer Success Manager

Civitas Learning
Austin
21 hours ago
+24
At Civitas Learning, we are looking for a committed Customer Success Manager to join our Customer Success team, where you’ll have the opportunity to manage relationships with our customers - colleges and universities across the U.S. that are excited about using predictive analytics to measurably improve student success. In this role, you will serve as the primary contact for our customers throughout the life of our relationship with the account. You will drive additional value by coordinating sessions with Civitas SMEs throughout the client relationship. By combining your keen sense for supporting client needs with an understanding for how our analytics platform and applications can help them attain their strategic objectives, you’ll be able to accelerate our customers’ student success initiatives and help them continuously learn about the impact of their work.

Community Support Representative (Hourly, Full-Tim…

Adia
Austin
1 week ago
+35
Your challenge, should you choose to accept: As Adia's Community Support Representative, you will be responsible for onboarding and supporting Adia app users. You will troubleshoot user issues, walk users through the onboarding process, support them through the employment verification process, and provide a helpful environment for the Adia user community. You’re a self-starter with a passion for being of service to those around you. You are

Manager, Customer Success

MongoDB
Austin
1 week ago
+50
We are looking for an experienced and ambitious people leader to help build and grow a team of Customer Success Specialists. As a Manager, you will play an integral part in the growth and success of MongoDB and our customers. You will also be responsible for designing and executing initiatives aimed at increasing our customer retention, satisfaction, and adoption of MongoDB.

Customer Support Engineer

Civitas Learning
Austin
1 week ago
+24
The Customer Support Engineer provides ETL, data engineering, and product support to customers and internal teams in our Services department. Specifically, this team member will focus on constructing and testing custom filters and custom ETL logic for our customers, as well as investigating and correcting complex bug fixes within our ETL codebase. More broadly, this position is responsible for resolving Tier 2 support issues by troubleshooting workflows, implementing SQL code and configuration changes, and translating customers’ business logic into SQL code. The SQL Support Engineer ensures all matters reach full-circle resolution by thoroughly tracking the lifecycle of an issue and maintaining frequent and strong lines of communication with our customers. You will also help build and maintain data engineering and product documentation.

Client Success Manager

Pinpoint
Austin
1 week ago
+31
Sell to CTO and VP of Engineering and meet with C-level and LOB executives, and other key stakeholders. Be an energetic self-starter who is proactive in holding yourself accountable to a consistent sales process. Be passionate about communicating value to senior stakeholders and figuring out creative ways to create success. Proactively contribute towards optimizing our approach towards sales development to drive ongoing improvementDelivering and communicating ROI for our clients, throughout the customer lifecycleBeing the trusted partner for the customer on use-case and product functionalityQuarterbacking experiences by various cross-functional teams at Pinpoint, on behalf of the customer

Executive Assistant

MongoDB
Austin
1 week ago
+50
In this role you will be supporting 1 SVP and 2 AVPs with an opportunity for additional responsibilities. Your day will consist of managing and prioritizing a steady stream of requests, meetings and trips, and anticipating how your Execs want these priorities to be handled. To succeed, you’ll have to balance the needs and requirements of multiple parties and be ready to pitch-in wherever necessary. You should feel comfortable interacting with high-level executives and know how and when to manage up. You know Google apps for business like the back of your hand and thrive in a fast-paced environment without getting frazzled.

Customer Support Advocate

Pingboard
Austin
2 weeks ago
+29
At Pingboard, we give company leaders and teams transparency into Who’s Who and Who Does What in their organizations through a dynamic mobile app and desktop platform.  We’re looking for our next great Customer Support Advocate to help our customers get the most out of our web and mobile apps. We have proven founders, great investors, a collaborative team, and our product is crafted with care so you won’t spend your time responding to the same

Customer Success Specialist

MongoDB
Austin
2 weeks ago
+50
We are looking for a driven, enthusiastic and hands-on Customer Success Specialist to help our customers realize and maximize the value of their MongoDB products and services. Individuals in this role have a passion for technology and the ambition to dive head-first into new challenges and are adaptive and excited to help innovate with new processes with a customer-centric mindset and attitude. We’re looking for someone who thrives by having regular interactions with customers and is proactive in their outreach.

Customer Success Manager

MongoDB
Austin
2 weeks ago
+50
We’re looking for individuals across diverse backgrounds who have a passion for SaaS technology and the ambition to dive head-first into new challenges. You’ll need to be adaptive and excited at the opportunity to help invent new processes, contribute to what’s already been built, and become a technical champion for our largest, most strategic customers.

Associate Manager of Market Development

Cision (formerly TrendKite)
Austin
2 weeks ago
+45
We’re looking for a performance-oriented, data-driven Associate Manager of Market Development, with a proven track record of success in exceeding quotas and leading by example. The Market Development team is responsible for 40% of the company’s new business revenue, so this is a critical role where you can make an impact.

Engagement Coordinator

GLG
Austin
4 weeks ago
+16
Engagement Coordinators (known internally as Project Support Specialists) are responsible for scheduling consultations between GLG’s clients and selected Council Members, including business leaders, scientists, academics, former public sector leaders and subject matter specialists. Engagement Coordinators will develop a deep understanding of GLG’s business model, project lifecycles, and end-client markets. Engagement Coordinators will also

Senior Client Solutions Associate

GLG
Austin
4 weeks ago
+16
GLG is seeking Senior Associates for our Client Solutions team who have a strong interest in excelling at best-in-class service in a performance-driven, merit-based, and team-oriented environment. Our Client Solutions team is the engine of GLG. Senior Associates work directly with our clients – professionals at the world’s top corporations, investment firms, management consultancies, and non-profits – to help them learn and make better decisions

Customer Success Manager

Jolly
Austin
1 month ago
We're hiring a Customer Success Manager Create and operate a system that ensures users of Jolly 1) understand the ways Jolly solves their immediate problems, 2) begin using and getting value from Jolly, and 3) return consistently to get value from Jolly on an ongoing basis.  About Jolly Our mission is to end the exploitation era of the gig economy. Jolly is a professional social network for the gig economy, where freelancers and businesses

Client Services Associate

Beacon Hill Staffing Group
Austin
1 month ago
A leading investment management firm in Downtown Austin is looking for a Client Service Associate to join their team. This company values collaboration, hard work and client relationships. They are looking for someone who will proactively engage and establish positive rapport with clients. Someone with extensive administrative experience in the financial services industry will be most successful in this role. This company offers employees

Executive Assistant

Vista Consulting Group
Austin
2 months ago
+32
The Executive Assistant will be responsible for providing high-level, administrative support to the Managing Director of the Talent Practice: Including, but not limited to, managing their schedule, meetings and travel. This position requires that you are highly organized, can juggle many tasks at once, are not easily overwhelmed, and are comfortable interfacing with all levels of internal management and staff as well as outside clients, vendors and candidates in a fast-paced environment. The Executive Assistant maintains and protects highly confidential corporate information, is the first point of contact in person and on calls for executives from internal departments and external clients and works independently with minimal supervision or direction.  The Executive Assistant is a trusted and effective partner to the Executive team and a helpful and willing contributor to the Administrative team.

Customer Success Manager

HUVR
Austin
3 months ago
HUVR is seeking a talented, results-oriented, energetic, and highly-motivated individual to join our Customer Success Team. The Customer Success Manager (CSM) is responsible for driving market adoption of HUVR’s Industrial Asset Management SaaS Solutions while building and maintaining strong customer relationships. The CSM ensures a high level of customer satisfaction and drives services and license utilization leading to ROI recognition, strong contract renewals, and solution growth opportunities. This position requires a dynamic individual with the capability to manage multiple accounts, ability to establish appropriate success criteria, and drive programs toward success. You will be working with CxOs, Engineers, Project Managers, IT and Industrial Asset Inspection Experts.

Customer Success Manager

Vyopta Incorporated
Austin
3 months ago
+15
As a member of the Customer Success Team, you will be the face of Vyopta to our Fortune 500 customers. We’re looking for a customer success star who can own the entire post-sales customer relationships with a portfolio of customers. This includes onboarding, ongoing retention through regular interaction and health monitoring, and increasing the value of the relationship to the business and the customer. Through calls, email conversations and training sessions with customers, you’ll build strong relationships that persist through the lifecycle of the customer.

Customer Support

Eden
Austin
5 months ago
+16
Creatively troubleshoot and solve customer issues in a timely manner with a positive attitude. Serve as the primary liaison between customers and service providers to create the perfect customer experience. Advocate customer needs internally to continuously improve the customer experience. Find innovative ways to enhance operations at Eden that help us better serve our customers. Think creatively about how to consistently surprise and delight customer offices.

Operations CEO Office - Global Role

Adia
Austin
11 months ago
+23
Your activities will include:  1) Create ad-hoc materials for clients/investors and internal colleagues 2) Participate in calls/meetings and be fully responsible for follow up activities and to track activities down to completion 3) Lead weekly team calls and monitor teams KPIs bringing relevant topics to the attention of CEO 4) Perform research assignments and other ad-hoc assignments if required 5) Hands-on role: you will coordinate directly with the CEO, make decisions, and then be fully responsible for executing on them

Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $41,217
Min: $29K
Max: $75K
Operations Associate $52,843
Min: $28K
Max: $78K
Office Manager $53,567
Min: $36K
Max: $72K
Sales Operations Analyst $58,350
Min: $40K
Max: $110K
Desktop Support $62,000
Min: $40K
Max: $95K
Technical Support $63,752
Min: $25K
Max: $134K
Client Success Manager $73,653
Min: $35K
Max: $125K
Business Analyst $73,873
Min: $48K
Max: $115K
Customer Support Manager $84,747
Min: $60K
Max: $130K
Marketing Operations Manager $87,741
Min: $58K
Max: $200K
Operations Manager $87,867
Min: $45K
Max: $140K
Senior Business Analyst $94,765
Min: $73K
Max: $120K
Sales Operations Manager $95,847
Min: $70K
Max: $152K
Business Intelligence Analyst $96,333
Min: $80K
Max: $120K
Director of Operations $130,152
Min: $85K
Max: $185K
Director of Customer Success $138,058
Min: $85K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $186,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $205,692
Min: $110K
Max: $300K

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