The Product Support Specialist at SourceDay is responsible for ensuring customer satisfaction through effective support, problem resolution, and collaboration with internal teams. The role includes direct customer interactions, troubleshooting technical issues, documenting solutions, and contributing to product testing and enhancements.

The Sales Development Representative will work closely with the outside sales team to target new accounts, prospect, and identify qualified opportunities. This is a hybrid role that requires in-office and work-from-home days. The ideal candidate has experience in a competitive environment and exceptional communication skills.