Austin Tech Jobs and Startup Jobs

9

Technical Support Representative

Expedia Group
Austin
20 hours ago
+53
As a Technical Support Representative you are responsible for providing Level II phone and email customer support for the Vrbo suite of websites. Are you someone who is comfortable working in a call center atmosphere? Do you love solving problems for other people and have a medium-to-strong technical background? Note:(we will provide training on our products and services). Can you explain complex ideas and concepts in a clear, simple manner? Technical Support Representatives require both an intimate knowledge of product as well as some extended general technical knowledge of web browser technologies, operating systems and hardware. You will be interfacing directly with our customers and should possess strong communication skills as well as the ability to explain technical procedures in a way best understood by the individual you are working with.

Sr. Product UI Designer

Literati
Austin
1 day ago
+19
We are looking for a talented, down-to-earth UX Designer experienced in both web and mobile. This is a startup: You’ll enjoy donning many hats and work closely with our Creative Director. You thrive on informed iteration in order to design experiences that work at scale. You have an impeccable design sense, and a keen eye for detail and craft. Collaboration is in your DNA, but you aren’t afraid to prioritize, make decisions and communicate. You’ll come in and make an immediate impact to our small (but mighty) design team, and play a large role in representing our brand visually as a whole.

Sr. UX Designer

Volusion
Austin
1 day ago
+29
You converge on exactly what the customer needs by iterating on lo-fidelity prototypes. You solicit feedback directly from your customers before, during, and after - pretty much daily. You believe in creating the most useful experiences, more important than usability or beauty. You share facts that matter to customers about how your solutions are better than competitors. You’re as excited about finding / identifying / uncovering problems as you are about crafting solutions. You base design decisions on insights rather than observations (and you know the difference between the two). You go with your gut and make decisions quickly, seek feedback, and make changes along the way. You think holistically - you recognize that the journey starts well before and well after the product. You value generative research - bonus points if you have experience leading research and synthesis. Our culture code rings true to you. It’s simple. Be customer-focused, and kick butt at experience design.

Associate Web Content Publisher (Contract)

BigCommerce
Austin
4 days ago
+47
BigCommerce, named a 2019 Best Place to Work in Austin, is searching for a Web Content Publisher to join our team. Reporting to the Sr. Manager of Web Strategy, you will be responsible for creating, editing, posting, and updating relevant multimedia content daily on BigCommerce.com, landing pages, and other digital properties. The successful candidate will be highly responsive and able to manage quick-turn around requests or multiple projects simultaneously, with the ability to prioritize according to business importance and timelines. The ability to collaborate with a high degree of professionalism across functions is critical to success. 

Technical Support Representative

Strategic Partner Manager, Themes & Analytics

Product Design Lead

Senior Technical Project Manager

Load 1 more jobs5 jobs at BigCommerce

Customer Support Associate, Social Media

Literati
Austin
6 days ago
+19
Own the customer service experience as the voice of Literati on all social channels: Instagram, Facebook Twitter through various entry points (direct messages, comments, etc). Regularly track social media queries and complaints, in order to make data-driven recommendations to the company based on trends in customer feedback. Intimately understand the needs of our readers and provide excellent responses that delight our subscribers at every turn. Work closely with other teams (Engineering, Operations, etc) to come up with outstanding resolutions to everyday customer issuesYou may be asked to contribute to projects outside of customer support as-needed.

Executive Assistant

Literati
Austin
1 week ago
+19
We are looking for an Executive Assistant to support our CEO’s day-to-day administrative duties. This is your chance to join a growing start-up, be exposed to a scaling business and to continue learning along the way.

Product Support Specialist

Brightpearl
Austin
2 weeks ago
+31
We are looking for a support helpdesk agent who has a passion of providing exceptional customer service and web-based technology support, If so, then look no further. This is an exciting opportunity that combines these two areas. If you are a proven problem solver with ability to work under your own initiative and are highly motivated, self-directed and well organized, you will be a great fit for this role. We need a team player with outstanding written and verbal communication skills to add to our already successful support team.

Partner Success Manager, RxSaver

RetailMeNot, Inc.
Austin
12 hours ago
+45
The RxSaver Partner Success Manager will serve as the primary contact for our key partnerships for pricing and card distribution. In this role, you will help enable regular communication, planning, alignment, and optimization to support the ongoing health and growth of these partnerships. You will partner business development, product, finance, and marketing teams at RxSaver. 

Head of Design - UX/UI Designer

Giddy
Austin
2 weeks ago
+10
Review our existing website design and provide a clear design direction. Deliver wireframes, user stories, user journeys, mockups, and prototypes optimized mobile & desktop based on best practices, user data/research, A/B testing, and design trends with a mobile-first mentality. You will work alongside our lead designer & developer to ensure our brand is best represented.

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