Austin Tech Jobs and Startup Jobs

8

Technical Support Representative

Expedia Group
Austin
19 hours ago
+53
As a Technical Support Representative you are responsible for providing Level II phone and email customer support for the Vrbo suite of websites. Are you someone who is comfortable working in a call center atmosphere? Do you love solving problems for other people and have a medium-to-strong technical background? Note:(we will provide training on our products and services). Can you explain complex ideas and concepts in a clear, simple manner? Technical Support Representatives require both an intimate knowledge of product as well as some extended general technical knowledge of web browser technologies, operating systems and hardware. You will be interfacing directly with our customers and should possess strong communication skills as well as the ability to explain technical procedures in a way best understood by the individual you are working with.

Customer Success Specialist | Benefits + Bonus

REX
Austin
1 day ago
+35
Build relationships, generate excitement, and share REX’s value proposition with prospective customers. Respond to and convert inbound leads, which include phone calls and written inquiries (e.g. chat, email); collaborate with team members to ensure phone shifts are covered. Partner with the sales team to secure new customer appointments, generate sales activity reports, coordinate transactions, and prepare agreements. Comply with REX policy and all state/legal statutes.

Internal Systems Engineer

LogicMonitor
Austin
2 days ago
+64
LogicMonitor's IT Support Specialist Tier 3 owns the design, uptime, stability, security, and performance of all corporate office technology. They will architect and enforce LogicMonitor policies and procedures in relation to the proper use of corporate technology to support scalable, reliable, and automated networks spanning global offices, a physical data center, and Amazon Web Services. 

Associate Web Content Publisher (Contract)

BigCommerce
Austin
4 days ago
+47
BigCommerce, named a 2019 Best Place to Work in Austin, is searching for a Web Content Publisher to join our team. Reporting to the Sr. Manager of Web Strategy, you will be responsible for creating, editing, posting, and updating relevant multimedia content daily on BigCommerce.com, landing pages, and other digital properties. The successful candidate will be highly responsive and able to manage quick-turn around requests or multiple projects simultaneously, with the ability to prioritize according to business importance and timelines. The ability to collaborate with a high degree of professionalism across functions is critical to success. 

Technical Support Representative

Strategic Partner Manager, Themes & Analytics

Senior Technical Project Manager

Customer Support Associate, Social Media

Literati
Austin
5 days ago
+19
Own the customer service experience as the voice of Literati on all social channels: Instagram, Facebook Twitter through various entry points (direct messages, comments, etc). Regularly track social media queries and complaints, in order to make data-driven recommendations to the company based on trends in customer feedback. Intimately understand the needs of our readers and provide excellent responses that delight our subscribers at every turn. Work closely with other teams (Engineering, Operations, etc) to come up with outstanding resolutions to everyday customer issuesYou may be asked to contribute to projects outside of customer support as-needed.

Executive Assistant

Literati
Austin
1 week ago
+19
We are looking for an Executive Assistant to support our CEO’s day-to-day administrative duties. This is your chance to join a growing start-up, be exposed to a scaling business and to continue learning along the way.

Product Support Specialist

Brightpearl
Austin
2 weeks ago
+31
We are looking for a support helpdesk agent who has a passion of providing exceptional customer service and web-based technology support, If so, then look no further. This is an exciting opportunity that combines these two areas. If you are a proven problem solver with ability to work under your own initiative and are highly motivated, self-directed and well organized, you will be a great fit for this role. We need a team player with outstanding written and verbal communication skills to add to our already successful support team.

Partner Success Manager, RxSaver

RetailMeNot, Inc.
Austin
2 weeks ago
+45
The RxSaver Partner Success Manager will serve as the primary contact for our key partnerships for pricing and card distribution. In this role, you will help enable regular communication, planning, alignment, and optimization to support the ongoing health and growth of these partnerships. You will partner business development, product, finance, and marketing teams at RxSaver. 

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