Austin Tech Jobs and Startup Jobs

11

Technology Partner Manager

Volusion
Austin
1 day ago
+29
The Technology Partner Manager will drive top line revenue and improve merchant adoption by creating strong Technology and White-labeled reseller partnerships. You should have strategic aptitude for understanding technical partnership challenges of the ecommerce or SaaS industry. You must be able to communicate, persuade and convey the compelling value of the Volusion platform to the executive level of Technology or White-labeled Reseller prospective partners. You will also help coach junior partner account managers.

Associate Customer Success Manager

BigCommerce
Austin
1 day ago
+47
BigCommerce, named a 2020 "Best Place to Work" in Austin, is looking for an Associate Customer Success Manager. As an Associate Customer Success Manager you will represent BigCommerce while advising our eCommerce merchants, provide industry leading advocacy, drive client revenue growth, and help our clients Sell More!

Senior Technical Project Manager

Associate Web Content Publisher (Contract)

Technical Support Representative

Strategic Partner Manager, Themes & Analytics

Load 1 more jobs5 jobs at BigCommerce

Azure Training Architect

A Cloud Guru
Austin
3 days ago
+47
As an Azure Training Architect at A Cloud Guru, your primary focus will be to create advanced training tools in a variety of content mediums that will provide a path of education to our ever growing student base! These courses and materials are made available online through A Cloud Guru's virtual training portal. The courses include (but are not limited to) video lessons, live lab environments, quizzes, study guides and flashcards. Assuring student’s success is of the utmost importance at A Cloud Guru and you will play a huge part in that! This role reports to the Course Development Director. 

Partner Success Manager, RxSaver

RetailMeNot, Inc.
Austin
3 days ago
+45
The RxSaver Partner Success Manager will serve as the primary contact for our key partnerships for pricing and card distribution. In this role, you will help enable regular communication, planning, alignment, and optimization to support the ongoing health and growth of these partnerships. You will partner business development, product, finance, and marketing teams at RxSaver. 

Technical Support Representative

Expedia Group
Austin
4 days ago
+53
As a Technical Support Representative you are responsible for providing Level II phone and email customer support for the Vrbo suite of websites. Are you someone who is comfortable working in a call center atmosphere? Do you love solving problems for other people and have a medium-to-strong technical background? Note:(we will provide training on our products and services). Can you explain complex ideas and concepts in a clear, simple manner? Technical Support Representatives require both an intimate knowledge of product as well as some extended general technical knowledge of web browser technologies, operating systems and hardware. You will be interfacing directly with our customers and should possess strong communication skills as well as the ability to explain technical procedures in a way best understood by the individual you are working with.

Data Journalist

A Cloud Guru
Austin
4 days ago
+47
The Data Journalist is a critical member of the content marketing team and will create stories, visualizations, reports, and analyses related to the cloud and education industries. This exciting role collaborates with our public relations, marketing, and data teams to analyze data and produce written content that generates coverage from top tier outlets such as TechCrunch, Forbes, Washington Post, and Business Insider, as well as our own marketing channels. You’ll have the opportunity to apply a wide range of analytical skills and data methods to produce industry reports, consumer trends surveys, and new media formats. This role is highly collaborative and will work across the organization to identify opportunities for growth and to measure success.

Manager of Customer Success

A Cloud Guru
Austin
1 week ago
+47
As a Manager of Customer Success at A Cloud Guru, you'll manage a team of CSMs who own the post-sale customer relationship for our B2B side of the business. You will oversee the performance of your team and work as a player/coach to ensure an excellent customer experience for all of our accounts. You will be responsible for crafting new plays, up-leveling your team and rolling up your sleeves to help build an exceptional experience both internally and externally.

Customer Support Associate, Social Media

Literati
Austin
1 week ago
+19
Own the customer service experience as the voice of Literati on all social channels: Instagram, Facebook Twitter through various entry points (direct messages, comments, etc). Regularly track social media queries and complaints, in order to make data-driven recommendations to the company based on trends in customer feedback. Intimately understand the needs of our readers and provide excellent responses that delight our subscribers at every turn. Work closely with other teams (Engineering, Operations, etc) to come up with outstanding resolutions to everyday customer issuesYou may be asked to contribute to projects outside of customer support as-needed.

Executive Assistant

Literati
Austin
2 weeks ago
+19
We are looking for an Executive Assistant to support our CEO’s day-to-day administrative duties. This is your chance to join a growing start-up, be exposed to a scaling business and to continue learning along the way.

Product Support Specialist

Brightpearl
Austin
2 weeks ago
+31
We are looking for a support helpdesk agent who has a passion of providing exceptional customer service and web-based technology support, If so, then look no further. This is an exciting opportunity that combines these two areas. If you are a proven problem solver with ability to work under your own initiative and are highly motivated, self-directed and well organized, you will be a great fit for this role. We need a team player with outstanding written and verbal communication skills to add to our already successful support team.

Head of Operations

CXL
Austin
1 month ago
+15
Lead day to day operations and deliver on strategy and operational plans from the planning process against the strategic vision for the company. You will work closely with the leadership of the product and marketing teams to agree execute on our business strategy. Provide actionable insights from your own analysis of the product analytics, sales and marketing funnels and conversion metrics. Develop, implement, and monitor day-to-day operational systems and processes that provide visibility into goals, progress, and obstacles for our key initiatives. Formulate business strategy with others in the executive team. Implement efficient processes and standards. Ensure compliance with local and international laws (e.g. data protection). Manage contracts and relations with customers, vendors, partners and other stakeholders. Oversee expenses and budgeting to help the organization optimize costs and benefits, take care of bills, vendor payments. Liase with our accounting firm.

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