Austin Tech Jobs and Startup Jobs

13

Technology Partner Manager

Volusion
Austin
1 day ago
+29
The Technology Partner Manager will drive top line revenue and improve merchant adoption by creating strong Technology and White-labeled reseller partnerships. You should have strategic aptitude for understanding technical partnership challenges of the ecommerce or SaaS industry. You must be able to communicate, persuade and convey the compelling value of the Volusion platform to the executive level of Technology or White-labeled Reseller prospective partners. You will also help coach junior partner account managers.

Customer Support Specialist

AffiniPay
Austin
1 day ago
+32
AffiniPay is looking for a professional and highly motivated problem solver to join our Customer Support Team. As a Customer Support Specialist, you will be responsible for ensuring every AffiniPay customer receives consistent and reliable service and support through every interaction. Our ideal candidate has excellent interpersonal skills and is analytically minded, self-starting, detail oriented and skilled at solving problems and explaining complex issues. 

Associate Customer Success Manager

BigCommerce
Austin
1 day ago
+47
BigCommerce, named a 2020 "Best Place to Work" in Austin, is looking for an Associate Customer Success Manager. As an Associate Customer Success Manager you will represent BigCommerce while advising our eCommerce merchants, provide industry leading advocacy, drive client revenue growth, and help our clients Sell More!

Senior Technical Project Manager

Associate Web Content Publisher (Contract)

Technical Support Representative

Strategic Partner Manager, Themes & Analytics

Load 1 more jobs5 jobs at BigCommerce

Customer Success Specialist (Part-Time)

Self Financial
Austin
1 day ago
+38
As a part-time Customer Success Specialist, you will be supporting Self’s community in reaching their financial and credit goals. You will assist in resolving customer challenges through direct communication via email and chat. You will work closely with the Customer Success team and leadership to shape Self by providing feedback and developing ideas for improvement. You will work in a highly collaborative yet autonomous environment where we celebrate our customer's successes and thrive on achieving our customer-centric goals.

Partner Success Manager, RxSaver

RetailMeNot, Inc.
Austin
3 days ago
+45
The RxSaver Partner Success Manager will serve as the primary contact for our key partnerships for pricing and card distribution. In this role, you will help enable regular communication, planning, alignment, and optimization to support the ongoing health and growth of these partnerships. You will partner business development, product, finance, and marketing teams at RxSaver. 

Technical Support Representative

Expedia Group
Austin
4 days ago
+53
As a Technical Support Representative you are responsible for providing Level II phone and email customer support for the Vrbo suite of websites. Are you someone who is comfortable working in a call center atmosphere? Do you love solving problems for other people and have a medium-to-strong technical background? Note:(we will provide training on our products and services). Can you explain complex ideas and concepts in a clear, simple manner? Technical Support Representatives require both an intimate knowledge of product as well as some extended general technical knowledge of web browser technologies, operating systems and hardware. You will be interfacing directly with our customers and should possess strong communication skills as well as the ability to explain technical procedures in a way best understood by the individual you are working with.

Supervisor, Social Work

Amherst
Austin
5 days ago
+35
The Supervisor, Social Work will support the Director, Collections & Evictions by managing the day to day operations of the Main Street Renewals social work group. Supervising additional team members on daily tasks, managing workflows, and insuring timeline expectations for assistance and goals are being met. The Social Work Supervisor will be the main contact for all social work support provided through Main Street Renewal.

Senior Information Security Analyst

Senior Executive Assistant

Team Lead - Customer Success

Self Financial
Austin
6 days ago
+38
Manage your team to reach KPI targets. Provide regular feedback to improve individual performance and personal growth. Be the voice of the customer to your cross-functional stakeholders to drive product and tool improvements. Recruit, interview, and hire new team members. Perform quality review analysis for your team. Report KPI successes and challenges to executive team.

IOC Summer Intern

Q2
Austin
1 week ago
+45
We are seeking an IOC Analyst Intern to join our IT team to assist and provide first escalation support in the monitoring, troubleshooting and support of various Linux and Windows operating systems, databases, utilities, system tools and the hardware on which they reside. As an IOC Analyst, you will respond to monitoring alerts and cases, drive investigations and provide triage during incidents and outages for services that the IOC supports across Q2. You will join a passionate and collaborative team of people who are focused on providing exceptional support to our customers and internal teams.

L3 Support Engineer

Systems Administration- Tools Admin

Incident Response Analyst

Integrated Operations Center (IOC) Manager

IT Systems Architect

Application Support Engineer

Application Support Analyst

Load 4 more jobs8 jobs at Q2

Customer Support Associate, Social Media

Literati
Austin
1 week ago
+19
Own the customer service experience as the voice of Literati on all social channels: Instagram, Facebook Twitter through various entry points (direct messages, comments, etc). Regularly track social media queries and complaints, in order to make data-driven recommendations to the company based on trends in customer feedback. Intimately understand the needs of our readers and provide excellent responses that delight our subscribers at every turn. Work closely with other teams (Engineering, Operations, etc) to come up with outstanding resolutions to everyday customer issuesYou may be asked to contribute to projects outside of customer support as-needed.

Executive Assistant

Literati
Austin
2 weeks ago
+19
We are looking for an Executive Assistant to support our CEO’s day-to-day administrative duties. This is your chance to join a growing start-up, be exposed to a scaling business and to continue learning along the way.

Product Support Specialist

Brightpearl
Austin
2 weeks ago
+31
We are looking for a support helpdesk agent who has a passion of providing exceptional customer service and web-based technology support, If so, then look no further. This is an exciting opportunity that combines these two areas. If you are a proven problem solver with ability to work under your own initiative and are highly motivated, self-directed and well organized, you will be a great fit for this role. We need a team player with outstanding written and verbal communication skills to add to our already successful support team.

Client Services Program Manager

Experian
Austin
1 month ago
Experian Partner Solutions (EPS) helps 300+ businesses protect their 60M+ customers by building enterprise-level identity, credit, and data breach cybersecurity SaaS products in a white-label (B2B2C) branded format. Experian Partner Solutions and its ‘sister’ business unit Direct-to-Consumer form Experian Consumer Services, a $900M business segment inside the $5B global information services company commonly known as Experian. The EPS service

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