Austin Tech Jobs and Startup Jobs

7

Associate Customer Success Manager

BigCommerce
Austin
1 day ago
+47
BigCommerce, named a 2020 "Best Place to Work" in Austin, is looking for an Associate Customer Success Manager. As an Associate Customer Success Manager you will represent BigCommerce while advising our eCommerce merchants, provide industry leading advocacy, drive client revenue growth, and help our clients Sell More!

Associate Web Content Publisher (Contract)

Technical Support Representative

Partner Success Manager, RxSaver

RetailMeNot, Inc.
Austin
4 days ago
+45
The RxSaver Partner Success Manager will serve as the primary contact for our key partnerships for pricing and card distribution. In this role, you will help enable regular communication, planning, alignment, and optimization to support the ongoing health and growth of these partnerships. You will partner business development, product, finance, and marketing teams at RxSaver. 

Technical Support Representative

Expedia Group
Austin
4 days ago
+53
As a Technical Support Representative you are responsible for providing Level II phone and email customer support for the Vrbo suite of websites. Are you someone who is comfortable working in a call center atmosphere? Do you love solving problems for other people and have a medium-to-strong technical background? Note:(we will provide training on our products and services). Can you explain complex ideas and concepts in a clear, simple manner? Technical Support Representatives require both an intimate knowledge of product as well as some extended general technical knowledge of web browser technologies, operating systems and hardware. You will be interfacing directly with our customers and should possess strong communication skills as well as the ability to explain technical procedures in a way best understood by the individual you are working with.

Customer Support Associate, Social Media

Literati
Austin
1 week ago
+19
Own the customer service experience as the voice of Literati on all social channels: Instagram, Facebook Twitter through various entry points (direct messages, comments, etc). Regularly track social media queries and complaints, in order to make data-driven recommendations to the company based on trends in customer feedback. Intimately understand the needs of our readers and provide excellent responses that delight our subscribers at every turn. Work closely with other teams (Engineering, Operations, etc) to come up with outstanding resolutions to everyday customer issuesYou may be asked to contribute to projects outside of customer support as-needed.

Jr. Customer Success Manager

Pushnami
Austin
2 weeks ago
+38
About Pushnami Pushnami is an Austin built and privately held technology company that provides an AI Powered Cross-Channel Messaging Platform used by thousands of websites around the world. We are seeking a passionate and energetic Junior Customer Success Specialist to aid in our client retention efforts. This individual will join us at our new Central Austin headquarters (a historic landmark, where they filmed a famous scene from the cult

Executive Assistant

Literati
Austin
2 weeks ago
+19
We are looking for an Executive Assistant to support our CEO’s day-to-day administrative duties. This is your chance to join a growing start-up, be exposed to a scaling business and to continue learning along the way.

Product Support Specialist

Brightpearl
Austin
2 weeks ago
+31
We are looking for a support helpdesk agent who has a passion of providing exceptional customer service and web-based technology support, If so, then look no further. This is an exciting opportunity that combines these two areas. If you are a proven problem solver with ability to work under your own initiative and are highly motivated, self-directed and well organized, you will be a great fit for this role. We need a team player with outstanding written and verbal communication skills to add to our already successful support team.

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