Austin Tech Jobs and Startup Jobs

9

Manager, Customer Success Community

BigCommerce
Austin
18 hours ago
+47
BigCommerce, named a 2020 "Best Place to Work" in Austin, is looking for a Manager, Customer Success Community for our Austin Four Points Office. This position will represent BigCommerce Support in social media and our community to facilitate customer dialogue and cross-communication, enable the ‘voice of the customer’ in ways that support the success of our customers, and communicate relevant company updates. As a member of the Self-Service team, you will work closely with your teammates who are responsible for how-to videos, the knowledge base, the support site, and customer education so that the information and messaging you are giving to customers is consistent with other content and that customer feedback informs and generates other content.

Legal Counsel

Manager, Customer Success Management

Technical Support Representative

Legal Counsel, Privacy and Data Governance

Load 1 more jobs5 jobs at BigCommerce

Growth Marketing 2020 - Intern

Cloudflare
Austin
18 hours ago
+42
Cloudflare is looking for a Marketing Intern who is dynamic, creative, analytical, and has a passion for data-driven initiatives. This individual will join the Growth Marketing team to gather/analyze customer data and intent data to improve our customer insights, build customer/segment/industry profiles, and deliver killer marketing campaigns that help surface Customer pain points that Cloudflare solutions can resolve. 

Head of Commercial Hardware Acquisition

Commercial Counsel

Technical Support Engineer - Multilingual Preferred

Trade Compliance Counsel

Technical Support Engineer - Returnship

Product Content Internship

Globalization Lead

Load 4 more jobs8 jobs at Cloudflare

Manager, Trust & Compliance

Duo Security
Austin
3 weeks ago
+41
Enabling growth and success for the Trust & Compliance programs and the team members. Overall strategy for Trust & Compliance. Ensuring effective execution of Trust & Compliance programs. Management of relationships with internal and external stakeholders and partners. Providing a healthy and sustainable working environment for team members.

Manager, Technical Support

SecureLink
Austin
3 weeks ago
+35
Work with Technical Operations team leads to coach and develop excellence in technical analysts across all resource tiers. Work with Product Development to ensure customer feedback and technical issues reported in the field receive appropriate visibility with sufficient detail. Work with Project Management to ensure implementation services and customer-facing project efforts are delivered correctly and in a timely manner, and that technical requirements are well understood by responsible contacts both internal and external. Work with Customer Success Managers to ensure customer communication, expectations, and satisfaction are well managed concerning the customer technical deployment. Be responsible for the management of the support organization and processes. Be responsible for the management of customer technical operations & processes. Monitor and report on performance and customer feedback metrics for each aspect of the Technical Operations organization.

Sr. Mgr, Business Value Services

SailPoint
Austin
4 weeks ago
+34
SailPoint is seeking an experienced Value Advisory / Value Engineering professional to build and lead our Value Advisory Services practice.  Our Value Advisors are responsible for helping our customers transform their organizations by jointly developing justifications for technology investment decisions.  This includes aligning solutions and business outcomes to strategic imperatives, building business cases, developing value roadmaps, identification of value possibilities, shaping the opportunity value and identifying the compelling drivers for a business transformation. Successful Value Advisors provide industry thought leadership, strategic solution advice, enterprise sales insight, expert consultation to support customer co-innovation, and business process performance improvement programs. You will work closely with our sales team to ensure that the Value Advisory team enables the achievement of strategic sales goals and objectives.  The successful candidate will be knowledgeable of, and influential with diverse audiences.  You will be expected expertly communicate and sell from Line of Business teams up to the CxO level. 

Technical Support Engineer

Rapid7
Austin
4 weeks ago
+24
The Technical Support Engineer provides world-class support to a wide range of security minded people and their companies. Ultimately, the support engineer will use their expertise and knowledge to help solve security challenges in the real world. Our support engineers thrive on excellent knowledge of security and vulnerability management along with an unmatched thirst to rapidly learn the newest technologies in our changing world.

UI Engineering Intern

SailPoint
Austin
2 months ago
+34
SailPoint is seeking talented University students to fill positions within our Engineering organization.  If you are eager to be part of an engineering team passionate about frequently delivering customer value and celebrating these victories together, then consider joining us. 

Duo Security Masters (Intern)-United States

Duo Security
Austin
5 months ago
+41
As an intern at Duo, you will work as an embedded member of a team to solve some of the most challenging problems in today’s security industry. You may work on building our mobile app, securing the cloud, helping us assess device security, improving usability for our end users, or helping us kill VPNs and passwords. At Duo we are musicians, hackers, hikers, gardeners, birders, and board game enthusiasts all working together to make Duo the most loved and trusted company in security. 

Duo Security Bachelors (Intern)- United States

Duo Security
Austin
5 months ago
+41
As an intern at Duo, you will work as an embedded member of a team to solve some of the most challenging problems in today’s security industry. You may work on building our mobile app, securing the cloud, helping us assess device security, improving usability for our end users, or helping us kill VPNs and passwords. At Duo we are musicians, hackers, hikers, gardeners, birders, and board game enthusiasts all working together to make Duo the most loved and trusted company in security. 

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