Austin Tech Jobs and Startup Jobs

19

Regulatory Classification Expert

Smarter Sorting
Austin
13 hours ago
+42
Classifying consumer products for Waste and Transport. Regulatory Rule Writing (part of our Machine Learning process). Regulatory Consulting with Data and Engineering teams. Client facing Regulatory Support with Sales and Customer Success team. Transportation and Shipping focused Business Development Support.

Contracts Manager

Procore Technologies
Austin
23 hours ago
+32
As a Contracts Manager, you’ll draft, review, revise, and negotiate a wide variety of inbound and outbound commercial and technology contracts including vendor, independent contractor, marketing, events, licensing, confidentiality, and other agreements. You’ll assist in the creation and maintenance of contract-related processes, systems, and playbooks to improve transaction velocity, efficiency, and standardization while also identifying improvements to current workflows. Successful candidates are self-motivated, organized, and resourceful. If you’re an astute negotiator with impeccable judgment—we’d love to hear from you!

Technical Support Representative

Expedia Group
Austin
1 day ago
+53
As a Technical Support Representative you are responsible for providing Level II phone and email customer support for the Vrbo suite of websites. Are you someone who is comfortable working in a call center atmosphere? Do you love solving problems for other people and have a medium-to-strong technical background? Note:(we will provide training on our products and services). Can you explain complex ideas and concepts in a clear, simple manner? Technical Support Representatives require both an intimate knowledge of product as well as some extended general technical knowledge of web browser technologies, operating systems and hardware. You will be interfacing directly with our customers and should possess strong communication skills as well as the ability to explain technical procedures in a way best understood by the individual you are working with.

Senior Technical Support Specialist

RapidDeploy
Austin
1 day ago
+31
As a Senior Technical Support Specialist, you will play a key role in delivering stellar technical support. As an integral part of the Support team, you will guide our customers through technical troubleshooting, and exceed customer expectations with your knowledge and passion for RapidDeploy technology. You will act as the voice of the customer across the organization and ensure comprehensive issue resolution.

Technical Support Specialist

RapidDeploy
Austin
1 day ago
+31
As a Technical Support Specialist, you will play a key role in delivering stellar technical support. As an integral part of the Support team, you will guide our customers through technical troubleshooting, and exceed customer expectations with your knowledge and passion for RapidDeploy technology. You will act as the voice of the customer across the organization and ensure comprehensive issue resolution.

Senior Legal Counsel, Privacy and Data Governance

BigCommerce
Austin
2 days ago
+47
Develop, implement, and oversee BigCommerce’s global privacy program, including developing and communicating controls, policies and procedures, performing risk assessments, and monitoring ongoing compliance efforts in connection with GDPR, CCPA and other applicable regulations. Support the negotiation of contractual clauses relating to privacy and data protection. Advise appropriate stakeholders on compliance matters across all aspects of U.S. and applicable international privacy and data protection laws and regulations, including data retention, use/sharing, marketing, security, and breach. Develop and enhance workflows and processes for responding to privacy-related inquiries, such as data subject access requests. Develop, manage, and refine our information governance and records management program, policies, and procedures, including ensuring alignment with privacy and security policies.

Associate Web Content Publisher (Contract)

Technical Support Representative

Senior Enterprise Support Engineer

Atlassian
Austin
4 days ago
+59
You will be key to providing a consistent quality experience, bringing new and improved support methodologies to Atlassian, and building a wide and loyal customer base to the Atlassian products and brand. You will perform triage, root cause analysis, debugging and solving across one-to-many Atlassian products. As part of the team, you will receive on-boarding training to make you a specialist in one or more of our products, system technologies, and network technologies. You will lead and participate in customer-facing calls helping to communicate progress updates, action plans, and resolution details. You will be part of a team ensuring we have customers for life.

Contracts Manager/Paralegal

Arrive Logistics
Austin
6 days ago
+49
Arrive Logistics is one of the fastest growing logistics companies in the country, and we are looking for a Contracts Manager/Paralegal who will report to the Senior Vice President of Legal Affairs. This is a unique opportunity to leverage your legal acumen in a brand new position. As our Contract Manager/Paralegal, you will provide legal support to stakeholders across the business related to contracting, legal, and regulatory matters.

Summer Semester Internship

Social Solutions
Austin
1 week ago
+26
Provide research support to researchers and product managers. Work with data to find opportunities to improve the experience that we provide to clients. Assist with data collection and analysis. Communicate with internal and external clients to provide analytical solutions. Help clients advance the quality of information required for regulatory and compliance requirements. Research our competitors and compile information pertaining to pricing. Other duties as assigned.

Summer Semester Internship

Summer Semester Internship

Senior Corporate Counsel, Monetization

Unity
Austin
1 week ago
+10
Unity is looking for a business-oriented, experienced Corporate Counsel with experience structuring, drafting, negotiating and closing advertising, commercial and technology-related agreements to support the rapid growth and evolution of Unity’s Monetization business, including the Advertise, Engage and LiveOps, and Monetize product suites. You will work on the intersection of our cutting-edge Unity game engine, data products, and our innovative AdTech and monetization ecosystem. You will work closely with global teams across Unity to advise on various legal issues and help create, implement and maintain processes and tools that support our commercial operations. This is a rare opportunity to work in a dynamic fast-paced environment with a small but mighty Monetization Legal Team, where your work will have a direct impact on our business. If you are the can-do and collaborative teammate with a passion for helping close deals and driving cross-functional projects over the finish line, this would be a great fit for you!

Technical Support Engineer

AlertMedia
Austin
1 week ago
+38
As a Technical Support Engineer, you will serve as a technical resource to the Customer Success team pre and post-sale in order to scope out any customization work and ensure a seamless onboarding experience. In addition, you will assist customers with any technical issues they encounter by troubleshooting and working with the Engineering team to remediate.  

Technical Support Manager

Rapid7
Austin
1 week ago
+24
Lead and coach a team of highly skilled technical support engineers to successfully resolve and prevent customer challenges. Partner with Customer Success Management and other Go-to-Market teams to develop account plans and engage customers in order to facilitate product adoption and resolve existing issues. Collaborate with other members of the Global Support team to build sustainable, frictionless, and consistent global processes to meet customer needs. Develop Global Support team members via active coaching and building career development plans. Work with members of Rapid7’s Customer Delivery Practices to identify opportunities to improve product supportability and the customer experience. Measure and manage the team to Rapid7’s customer and business goals, and work with the Global Support Leadership team to refine metrics and goals. Understanding the importance of team culture and helping to build a team with a “can do” attitude.

Technical Support Engineer

Rapid7
Austin
1 week ago
+24
Are you passionate about delighting your customers and helping them solve complex application issues? Are you the person who enjoys technical challenges and thrives to learn and develop skills beyond expectations? Then you are the right person to join our unique support team! As a Technical Support Engineer, you provide premier support to a wide range of technical customers. Alongside the Support team you will use your expertise and knowledge to help solve application problems for our valued customers. This position is full-time and based in our office in Austin.

Accounting Intern

ActiveProspect, Inc.
Austin
2 weeks ago
+39
ActiveProspect is seeking a part time Accounting Intern to join our small but growing accounting team. Are you an accounting or finance student looking for hands-on experience with contributing to accounting processes at a software company? The ideal candidate will be working on their accounting degree and/or preparing to sit for the CPA examination. This is a great opportunity to become an expert at basic software applications and resources like QuickBooks Online, Expensify, Bill.com, and corporate AMEX cards. Our CFO is a CPA and can attest to your experience for CPA-qualifying purposes. Opportunity exists to become full-time Staff Accountant upon graduation.

Product Support Specialist

Brightpearl
Austin
2 weeks ago
+31
We are looking for a support helpdesk agent who has a passion of providing exceptional customer service and web-based technology support, If so, then look no further. This is an exciting opportunity that combines these two areas. If you are a proven problem solver with ability to work under your own initiative and are highly motivated, self-directed and well organized, you will be a great fit for this role. We need a team player with outstanding written and verbal communication skills to add to our already successful support team.

Technical Support Engineer - Americas

Plivo
Austin
3 weeks ago
+23
Investigate, troubleshoot, diagnose and resolve technical issues for customers. Train and coach engineers on an ongoing basis. Work with our Product Management and Engineering teams to identify and drive improvements in our existing products. Contribute in developing technical content and IPs such as knowledge base articles, sample scripts, proof of concept, diagnostic tools etc.

Junior Technical Support Engineer - Americas

Plivo
Austin
3 weeks ago
+23
Maintain end to end knowledge and be hands-on on our products and will be responsible for support delivery to our customers on support incidents. Will be the first point of contact for Plivo's customers and will help in answering their queries and resolving their issues. Will collaborate with various cross-functional teams within Plivo and our telecom partners to resolve a customer problem, work on product supportability and assist on on-boarding customers. Will use your intellect and creativity to troubleshoot and resolve complex technical issues and also manage critical issues. Communicate with Plivo's customers via phone, email, and chat channels. Do precise scoping of technical issue and set the right expectations with the customer. Monitor and resolve all tickets coming into the support ticketing system from customers and telecom partners in the shortest time.

Sr. Technical Support Engineer

Quali
Austin
3 months ago
The Sr. Technical Support Engineer is responsible for proactive monitoring, troubleshooting, and resolution of advanced network incidents in support of mission critical platforms as well as issues reported by Quali customers and partners.  Proven expertise in extensive network support of high-availability networks, applications, and the ability to provide support to Tier 1 staff is required.  This position may require a rotating schedule and support off-hours.

Technical Support Engineer

Quali
Austin
3 months ago
The Technical Support Engineer is responsible for proactive monitoring, troubleshooting, and resolution of network incidents in support of mission critical platforms as well as issues reported by Quali customers and partners.  Proven knowledge in extensive network support of high-availability networks, applications, and the ability to provide support to end customers and partners.  This position will require a rotating schedule and support off-hours.

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