Austin Tech Jobs and Startup Jobs

53

eCommerce Software Support Engineer

Adobe
Austin
1 day ago
+57
Magento is looking for an eCommerce Software Support Engineer who has experience with an eCommerce Platform. The primary responsibility of this role is to work closely with Magento SI Developers to do deep dive technical investigations of issues reported and bring about timely resolutions pertaining to our Magento eCommerce software platform. You will address incidents within predetermined service levels, requiring the ability to multi-task and prioritize. In addition, you will carry out projects as assigned and work multi-functionally with other departments improving our product offering.

Dangerous Goods Shipments & Regulatory Classif…

Smarter Sorting
Austin
1 day ago
+36
Smarter Sorting is seeking a Regulatory Classification Expert to help us in our efforts to revolutionize the compliance space. Our Regulatory Classification Expert has consulted with data and engineering teams as well as offered their expertise to support sales and customer success. This person is comfortable reviewing and auditing regulatory data from the waste management industry so that it is properly used in the most valuable way. They also have experience working with big box retailers, formulators and/or shipping and logistics companies. They are well versed in the Resource Conservation and Recovery Act (RCRA) and understand how the Environmental Protection Agency (EPA) uses its authority to develop processes and policies on how to properly manage hazardous and non-hazardous waste. 

Research Campaigns Assistant

TrustRadius
Austin
2 days ago
+24
The Research Campaigns Assistant’s work will work remotely most of the time, with one day per week spent working from TrustRadius office in north Austin. This is an hourly position, with job responsibilities constituting 15-20 hours a week of work. Hours and days are flexible (within reason). Part-time employees are not eligible for benefits.

Contract Manager

Social Solutions
Austin
3 days ago
+26
Provide transactional related contract assistance for internal and external parties, including vendors. Review and negotiate sales related agreements and provide contract support to the sales proposals department for RFP submissions. Review existing agreements and provide interpretation of contract terms. Track document approval and signature process to ensure that agreements are in place when required and are properly executed in compliance with company policies. Ensure the return of fully executed contracts and related correspondence to external customers. Liaison between the legal and other internal departments and assist in ensuring the proper tracking of contractual obligations. Responsible for overseeing and ensuring the proper filing and organization of contracts and agreements. Work with other members of the group to define, develop, implement, execute and maintain all facets of contract management including: automated tools, work flows, and the review and approval processes.

Business Operations Analyst

Director of Engineering, Data & Analytics

Procore Technologies
Austin
3 days ago
+20
Procore’s global platform is revolutionizing the way communities’ hospitals, homes, sports stadiums, and schools across the world are built. We’re bringing the world’s construction data together on one single platform, and are looking for a talented Director of Engineering to lead the charge of shaping the future of data in a historically underserved industry. To thrive in this role, you’ll have held significant responsibility for the design and implementation of cloud-based data systems, including both customer-facing and infrastructural components. You’re comfortable operating in a world of billions of records and petabytes of data. And have experience managing and leading multiple teams of engineers in a highly collaborative, agile software development environment. If this sounds like you—we’d love to hear from you!

Senior IT Manager

Manager, Network Operations Center

Staff DBA, Infrastructure Data Services

Senior Deal Desk Analyst

Deal Desk Analyst

Sr. Competitive Intelligence Manager

Senior Business Analyst (R&D)

Business Systems Analyst (R&D Insights)

Load 5 more jobs9 jobs at Procore Technologies

Supply Chain Analyst

RigUp
Austin
3 days ago
+27
RigUp is hiring a Supply Chain Analyst in our Austin office! Under the direction of the Team Lead, the Supply Chain Analyst will work closely with the business, peer Analysts, and with other functions within the organization to drive strategic sourcing opportunities, maintain contract compliance, actively manage the supplier landscape, and conduct cost reduction activities, all aligned with specific RigUp principles. Finding opportunities for the companies who power oil & gas is what motivates us. This role will be responsible for taking a data driven approach to develop and maintain B2B relationships, generate reports, and conduct analyses that support RigUp’s vendor marketplace. The analyst will take a key role in supporting the Vendor Management Team, utilizing supply chain expertise to drive large business decisions, forecast, track and execute against key financial and operational goals, all with the sole purpose of enabling marketplace growth.

Business Planning Analyst- Midstream

IT Technician

Strategy & Planning Analyst

Data Governance Lead

BI Analyst - Talent

BI Analyst - Energy Market

BI Analyst - Sales

BI Manager - Sales & Marketing

BI Analyst - Operations

BI Analyst - Product

Load 7 more jobs11 jobs at RigUp

Technical Support Manager (2nd Shift)

WP Engine
Austin
3 days ago
+15
In this role, you will be responsible for the personal and professional development of the team, and should demonstrate a passion for supporting the platform that our customers (and WordPress developers!) Love. This person should find solving problems irresistible, enjoy working collaboratively in a fast pace, 24/7/365 environment and understand that delivering a world-class customer experience is at the heart of our business.

Senior Network Engineer

LogicMonitor
Austin
4 days ago
+63
LogicMonitor's IT Systems Engineer owns the design, uptime, stability, security, and performance of all corporate office technology. They will architect and enforce LogicMonitor policies and procedures in relation to the proper use of corporate technology to support scalable, reliable, and automated networks spanning global offices, a physical data center, and Amazon Web Services. 

Business Systems, Salesforce Administrator

IT Change Management Analyst

Blackbaud
Austin
4 days ago
+41
As a Change Manager in Infrastructure Engineering & Cloud Operations, you’ll focus on quality and process to ensure all software, firmware and hardware deployments are planned, validated and released with reliability, scalability, supportability and security across our cloud based and physical environments. You’ll evolve the change process by innovating automated methods of discovering, logging and delivering change while reducing risks and improving stability. And, you’ll relentlessly pursue opportunities to advance our operational effectiveness and increase customer satisfaction.

Senior Network Engineer

Manager, IT Change Management

Manager, Network Infrastructure

Systems Architect, Infrastructure & Operations

Senior Systems Engineer,

Manager, Data Engineering

Load 3 more jobs7 jobs at Blackbaud

Technical Account Manager

Adobe
Austin
5 days ago
+57
Our Technical Account Managers (TAM) build, develop, and maintain one-on-one relationships with our top-tier customers. They produce and deliver a prescribed set of technical services specifically designed to help them maintain operational health, while adopting new solutions and functionality to maximize their investment. A person in this role must possess customer-facing and communication skills that enable you to represent Adobe best within a customer’s environment, driving discussions with multiple personas from developers and analysts to management and senior leadership — including within Adobe — regarding tasks, projects, cases, standard methodologies, and prioritization. One should also have proficiency to think strategically about people, process, and technology challenges as they help our customers realize the investment, efficiencies, advantages, and innovation available in the Adobe Experience Cloud.

Technical Support L1 (1st shift - Domain)

WP Engine
Austin
5 days ago
+15
You will serve as the first point of contact for our customers, supporting all of their WordPress questions and needs. You will develop a deep technical knowledge of the various open source technologies which deliver amazing digital experiences for our customers. WP Engine cares about you, meaning that we invest in both personal and professional development. Our mission is to develop you to your full potential and work with you through each stage of your career. We like to promote people within our business, and many of those folks started out in technical support. We recognize and reward talent, at WP Engine the best get better. If you are a self-motivator seeking a challenge and can think outside the box, then this role is for you!

IT Project Manager

SailPoint
Austin
6 days ago
+32
This is an internal IT Project Management role in the Enterprise Systems team.  The IT PM works on problems of diverse scope where analysis of data requires evaluation of technical solutions. The ideal candidate should demonstrate good judgment in selecting methods and techniques for obtaining solutions and demonstrate excellent networking with senior internal and external personnel in their area of expertise.  You will primarily be interacting with “internal customers” from multiple departments within the company.  Expect to work with Engineering, IT, Sales, Marketing, Finance, and Professional Services to drive cross-functional and cross-organizational IT projects.  You will address business needs by evaluating requirements and identifying technology solutions to expedite business transformation.  Must be able to react quickly to situations that arise while balancing project deliverables and objectives.  Someone with a balanced approach to project management who also has strong technical skills, natural consensus building ability, and a detailed logistical capability would be the ideal candidate.

Desktop Support Specialist

SailPoint
Austin
6 days ago
+32
Be the first point of contact for all technical support issues via phone, email, and face-to-face. Answer incoming calls to the helpdesk and create corresponding trouble tickets. Address trouble tickets opened by customers via email. Escalate trouble tickets to our infrastructure and development teams as appropriate. Participate in an on-call rotation with assistance from our infrastructure team. Complete evening and/or weekend project work, as needed. Perform basic Active Directory/Exchange administrative tasks. Perform user account and end user equipment provisioning. Perform hardware and software maintenance / troubleshooting on all end user equipment. Perform preventative maintenance on equipment and software. Provide support and assistance to local and remote employees. Track and document your work clearly and efficiently. Assist with administering new and existing systems and software. Create documentation of solutions to reported issues, resolution steps, support procedures. Document processes and take inventory of systems. Perform other duties as assigned.

Data Engineer

Square Root
Austin
6 days ago
+24
You’ll design, develop, and improve our ETL Engine to allow for rapid customer implementations, minimal customer investment, data quality and consistency, flexibility, durability, and availability.  You’ll design scalable systems that work in concurrency and are fault-tolerant.  As part of our implementation process, you’ll work directly with customers to integrate their business data. You’ll work closely with different teams at Square Root to deliver enhancements, ensure operational stability, and define + refine product features.  You’ll help expand the scalability of our system and maintain our customer relationships as we adapt to more clients and larger data volumes. We’re all about driving action from data, and that includes putting our enterprise data at the fingertips of all Radicals to empower our team. You’ll formulate metrics for business users using math, forecast models, and statistical packages with Python to compute them. 

Senior DBA

Adobe
Austin
1 week ago
+57
You will be a part of the Order Management Engineering team, devise creative solutions for the data persistence challenges as we scale aggressively to offer the next generation of omni-channel capabilities. You will demonstrate solid knowledge and experience in managing very high volume transactional databases, database performance and query language tuning to provide a great customer experience and scale accordingly to absorb high traffic volumes generated by high impact campaigns. You will work closely with application developers, SREs and platform engineers located in different timezones across the globe. You will have a keen eye for recognizing and driving out inefficiencies while taking the initiative to simplify processes for our customers. You will not be afraid to relentlessly escalate and consistently raise the bar for skill and customer service. You will bring your deep understanding of IaaS/PaaS/SaaS best practices and technologies to the table every single day.

Business Intelligence Analyst

Arrive Logistics
Austin
1 week ago
+22
Arrive Logistics is seeking a highly-motivated Business Intelligence Analyst to join our team. Our strong data- driven culture offers a unique opportunity for a BI Analyst looking to make an immediate impact across all functions and at all levels of the organization. As the fastest growing logistics brokerage in history, we are seeking someone who will thrive in a fast paced and evolving environment.

Sr. Data Engineer

Bright Health
Austin
1 week ago
+29
As a member of our engineering team, you will work on the design, implementation and delivery of data platform frameworks, pipelines, microservices, and other features that build on our high-value data assets. Your customers will include data analytics, marketing, and leadership teams as well as our Care Partners (hospitals and physicians) and external data partners, in concert with our Enterprise Data Warehouse delivery teams. 

BI Developer

Bright Health
Austin
1 week ago
+29
Participate on an Agile scrum team to design and develop BI assets, including data pipelines, reports, visualizations, interactive stewardship dashboards, and data-centric workflows to help automate business processes. Specifically, you will: Design and develop and modify/maintain ETL processes and workflows that load data for the data warehouse using ETL tools (transitioning from SSIS to Azure integration technologies) and SQL code. Provide performance and scale tuning in selected technology stacks for ETL, data querying, and information management platforms. Implement traditional data warehouse schema and star schema data models. Collaborate with data engineering in the creation of reusable components as they relate to the Azure data management frameworks Collaborate with analytics teams to design reports and reporting portals, supporting subscriptions, enabling advanced filtering for ad hoc querying, and performance tuning. Collaborate with and mentor analytics and business unit “citizen developers” on reporting and business process automation solutions, including SharePoint and the Microsoft Power Platform.

Network Reliability Engineer

ThousandEyes
Austin
1 week ago
+21
Are a fast learner and comfortable working with new technologies. Are exceptional with network fundamentals and protocols such as TCP/IP, DNS, BGP, OSPF, and HTTP. Have experience with open-source network automation frameworks and building software to manage and monitor the network (common languages are Python and Go). Are familiar with various network hardware and operating systems. Have network security experience including network and application firewalls, IDS, IPS, and DDoS. Are comfortable working with Linux systems, containers and kubernetes.

Technical Support Representative

BigCommerce
Austin
1 week ago
+24
Provide outstanding phone, email, and chat based technical support to our customers in a fast-paced 24x7 environment (expect up to 7.5 hours of talk/chat time a day). Provide extraordinary support to our ever-growing merchant base with your unsurpassed customer service and problem solving capabilities. Develop solutions and utilize standard operating procedures for improving customer satisfaction and creating lifelong promoters of our brand. Communicate with the management team and developers to improve product functionality and resolve issues. Decrease incoming volume by striving toward first contact resolution and proactively on-boarding and advising customers on eCommerce best practices. Assist customers with common billing, invoice, and account issues. Utilize classroom, video, and self-paced training to stay ahead of product advancements and eCommerce best practices; utilize your knowledge to solve problems efficiently. Display high levels of professionalism and recurring interactions with departments inside and outside of the CSS organization.

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