Austin Tech Jobs and Startup Jobs

8

Customer Operations, Program Manager

EZ Texting
Austin
1 day ago
+47
The Customer Operations team is looking for a high velocity hands-on Program Manager to design, develop and deliver programs that will enable and accelerate our strategic growth initiatives. In this role you will drive programs that support Sales, Customer Success, Account Management, and Support. Sales programs will specifically unlock revenue across the LAER model (Land, Adopt, Expand and Renew). We are looking for someone who works well with strong peers, can complement our team, and reflects EZ Texting’s core values: Candor, Hustle, Integrity, Respect, and Passion.

Creative Services Manager, Learning Experience

Aceable
Austin
2 days ago
+39
Lead, mentor, and develop a team of graphic and motion designers creating visual educational content across a range of course categories. Provide considered conceptual, stylistic, and technical feedback and ensure resources and project plans are distributed across workflows and products. Prototype and develop rich-media educational content formats appropriate for web and mobile delivery in support of strong student pass rates, engagement, consumption and NPS scores. Drive efforts to diversify media types and treatments in support of increasingly effective learning outcomes, higher NPS scores and greater course engagement and consumption. Lead alignment on standards for the use of content treatments, tools, and stylization. Work cross-functionally to provide thought leadership on how text, image, and moving image support one another in an online learning platform and connect theory and practice, translating the ‘why and how’ of instructional design into application. Design tests to generate data to inform creative decisions. Seek scalable tools and workflows where possible.

Contracts Manager/Paralegal

Arrive Logistics
Austin
2 days ago
+49
Arrive Logistics is one of the fastest growing logistics companies in the country, and we are looking for a Contracts Manager/Paralegal who will report to the Senior Vice President of Legal Affairs. This is a unique opportunity to leverage your legal acumen in a brand new position. As our Contract Manager/Paralegal, you will provide legal support to stakeholders across the business related to contracting, legal, and regulatory matters.

Program Manager, Falcon Complete

CrowdStrike
Austin
5 days ago
+44
Serve as primary point of contact for Falcon Complete customers. Continually manage and improve all customer onboarding tasks to ensure customers are successfully onboarded into Falcon Complete and that any new technical capabilities are assessed and effectively implemented. Develop, analyze, and manage customer metrics and reporting to identify potential team performance or sensor health issues. Provide monthly reports to customers and leadership. Ensure customer success through proactive check-ins and metrics review. Serve as customer liaison with internal CrowdStrike stakeholders to ensure customer issues are fully resolved. Resolve customer problems via telephone, email or remote access. Escalate cases to management when customer satisfaction comes into question. Maintain control of the overall resolution for any escalated case, even when cross-functional groups are involved. Identify renewal risk and collaborate with internal teams to remediate and ensure a successful renewal. Serve as primary point of contact for customers during active remediation efforts and issues. Work with leadership to create and manage projects and activities that align with the Falcon Complete mission and goals.

Associate Training and Enablement Consultant

Civitas Learning
Austin
5 days ago
+24
At Civitas Learning, we are looking for a committed Associate Training and Enablement Consultant to join our Customer Success team, where you’ll have the opportunity to develop and apply tools and techniques that support our clients in team building, decision-making, project management, process development, implementation, and training programs that lead to transformational change at higher education institutions. In this role, you will work with a small but diverse team of education, implementation, and training experts to guide software deployment programs from team creation through training and adoption. You’ll drive value by guiding decision-making and process changes within teams from across an institution that leads to institution-specific technologies, processes, and training programs aimed at increasing students’ persistence and success.

Motion Designer

Aceable
Austin
2 weeks ago
+39
The Motion Designer role, on the Learning Experience team, at Aceable is focused on partnering with writers, instructional designers, visual designers, and content experts to create visually diverse, engaging, and educational content for tens of thousands of users. Reporting to and working with the Creative Director, you will be expected to be highly collaborative, driven, and resourceful in a startup environment.

Graphic Designer

Siege Media
Austin
3 months ago
Ability to cross back and forth between UX and graphic design. Communicate with front end development team to implement design. Champion best practice of usability and user-centric design. Interface with clients about brand requirements and content ideas. Incorporate changes recommended by clients into the final design. Stay on top of graphic design trends to develop innovative content for the purpose of building client visibility.

Product Designer (UI/UX)

Schoology
Austin
3 months ago
You will contribute to insight gathering into our users’ needs, behaviors and intentions by conducting user research at every step of the process. You will create wireframes, user flows, process flows and sitemaps to effectively communicate interaction and design ideas. Translate concepts into storyboards and user flows to help bring ideas to life through functioning prototypes and working demos. You will keep updated on emerging design trends and new technologies in your field. You’ll work quickly and iteratively with the design lead, product and engineering teams to create innovative interface designs for new features and improvements that solve real problems in education.

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