Austin Tech Jobs and Startup Jobs

We’re looking for a collaborative, problem solving, word wizard to join our Customer Success Team as an Account Architect (AA). The AA works directly with customers to enhance the relevance and value of their TrendKite experience, specifically by creating and optimizing their implementation of the TrendKite platform using Boolean logic (AND/OR/NOT). AA’s field requests through customer tickets or chats, and may join customer calls to clarify requests or support our Account Managers and Onboarding Consultants. This role leads to further customer facing growth opportunities including Enterprise Account Architect, Onboarding Consultant, and Account Manager.

The Marketing Director will lead content, product and solutions marketing, responsible for creating and publishing engaging content that captures the attention of our target buyers and prompts them to engage with CognitiveScale. You will work very closely with product managers to understand core message and positioning, and then amplify messages across all relevant media and platforms as required. The ideal candidate will work very closely with campaign/program marketing to ensure content is reflected in marketing campaigns, and marketing communications, to execute digital content and social media tactics.