Not specified Austin Startup and Tech Jobs

26

General Counsel

HotSchedules
Austin
5 hours ago
+40
The New Tech for Restaurant and Hospitality HotSchedules Now Powered by Fourth is the first global cloud-based intelligent back office platform in the restaurant and hospitality. We’re no ordinary software company! We pride ourselves on the culture we have created and work hard to ensure this is never compromised. This is a place where our people want to work; where they enjoy and develop in their roles; where our people pull together to work as

Customer Care Technician

HotSchedules
Austin
4 hours ago
+40
Are you passionate about providing an unrivaled Customer Care experience, you have a super positive attitude and are self-motivated. The ideal candidate will thrive in a high volume, multi-tasking environment and be extremely detail oriented. If you have the ability to be accountable for your work, to take lead in a very busy environment and know how to prioritize and organize with only a moment’s notice, then you may be the person we are looking for! 

Customer Care Technician

HotSchedules
Austin
4 hours ago
+40
Ability to quickly learn the HotSchedules product suite in order to be capable of supporting and troubleshooting them. Input complete and accurate notes in the internal systems. Effectively manage time and resources in order to deliver the highest value to our clients.

Technical Account Manager

Adobe
Austin
1 day ago
+57
Our Technical Account Managers (TAM) build, develop, and maintain one-on-one relationships with our top-tier customers. They produce and deliver a prescribed set of technical services specifically designed to help them maintain operational health, while adopting new solutions and functionality to maximize their investment. A person in this role must possess customer-facing and communication skills that enable you to represent Adobe best within a customer’s environment, driving discussions with multiple personas from developers and analysts to management and senior leadership — including within Adobe — regarding tasks, projects, cases, standard methodologies, and prioritization. One should also have proficiency to think strategically about people, process, and technology challenges as they help our customers realize the investment, efficiencies, advantages, and innovation available in the Adobe Experience Cloud.

Customer Support Representative

Procore Technologies
Austin
3 days ago
+20
Procore's Customer Support Representatives are responsible for walking customers through the process of achieving their goals with the software. Support responds to telephone and web inquiries and provides user guidance, troubleshooting steps, and promotes Procore’s products and services.

Retention Specialist

GoDaddy
Austin
3 days ago
+28
The Customer Success Team is at the core of GoDaddy’s mission. Our team works hand-in-hand with local business owners to understand their business, communicate the value of our products to them, and deepen our long-term relationship. From day one, the Customer Success Team is GoDaddy’s connection to the customer, providing a positive on-boarding experience, communicating via email and phone to ensure that we exceed customers’ expectations, and acting as an ambassador of the GoDaddy brand. The Customer Success Team is also responsible for taking a consultative approach to the customer relationship, proactively identifying and closing revenue opportunities that provide additional value for our customers over time.

IT Business Systems Manager

Cloudflare
Austin
5 days ago
+21
A business system manager oversees the IT related business needs that may include Netsuite and other 3rd party systems which support business processing for finance, purchasing, and order management. The primary responsibility of a business system manager is to build and maintain a positive relationship between IT and business areas, and ensure timely support of day-to-day business processing needs. A business systems manager interacts and coordinates between IT, business areas, and external vendors besides helping in defining and supporting the business process related to IT. A business systems manager demonstrates the ability to manage multiple projects and meet stated customer initiated deadlines.

Technical Support Engineer - Multilingual Preferred

Customer Success Analyst

Juniper Square
Austin
5 days ago
The Juniper Square Customer Success Analyst Team solves complicated problems, answers questions and is a trusted partner to our private equity customers. This team serves as the eyes and ears of Juniper Square, acting as the real-time voice of the customer to help communicate their needs and real-world use cases back to the rest of the company - for better service and future product development. The Customer Success Analyst team partners closely with Customer Success Managers to ensure customer satisfaction, growth and retention.

Network Reliability Engineer

ThousandEyes
Austin
5 days ago
+21
Are a fast learner and comfortable working with new technologies. Are exceptional with network fundamentals and protocols such as TCP/IP, DNS, BGP, OSPF, and HTTP. Have experience with open-source network automation frameworks and building software to manage and monitor the network (common languages are Python and Go). Are familiar with various network hardware and operating systems. Have network security experience including network and application firewalls, IDS, IPS, and DDoS. Are comfortable working with Linux systems, containers and kubernetes.

Technical Support Representative

BigCommerce
Austin
5 days ago
+24
Provide outstanding phone, email, and chat based technical support to our customers in a fast-paced 24x7 environment (expect up to 7.5 hours of talk/chat time a day). Provide extraordinary support to our ever-growing merchant base with your unsurpassed customer service and problem solving capabilities. Develop solutions and utilize standard operating procedures for improving customer satisfaction and creating lifelong promoters of our brand. Communicate with the management team and developers to improve product functionality and resolve issues. Decrease incoming volume by striving toward first contact resolution and proactively on-boarding and advising customers on eCommerce best practices. Assist customers with common billing, invoice, and account issues. Utilize classroom, video, and self-paced training to stay ahead of product advancements and eCommerce best practices; utilize your knowledge to solve problems efficiently. Display high levels of professionalism and recurring interactions with departments inside and outside of the CSS organization.

Technical Operations Analyst (Customer L2-L3 Suppo…

SecureLink
Austin
1 week ago
+33
Technical Operation Analysts are responsible for ensuring our customer base is operational and functioning. In this role you will interact with customers to establish, fix, or expand their SecureLink deployment. This role is all about providing excellent support through the entire life-cycle of a customer and interacting with all necessary internal teams to do so. Working with our technical operations team provides a unique experience, allowing you to become technically versed in many areas. Day-to-day responsibilities include:

Associate Training and Enablement Consultant

Civitas Learning
Austin
1 week ago
+24
At Civitas Learning, we are looking for a committed Associate Training and Enablement Consultant to join our Customer Success team, where you’ll have the opportunity to develop and apply tools and techniques that support our clients in team building, decision-making, project management, process development, implementation, and training programs that lead to transformational change at higher education institutions. In this role, you will work with a small but diverse team of education, implementation, and training experts to guide software deployment programs from team creation through training and adoption. You’ll drive value by guiding decision-making and process changes within teams from across an institution that leads to institution-specific technologies, processes, and training programs aimed at increasing students’ persistence and success.

Global Partner Enablement Manager, Senior

WP Engine
Austin
1 week ago
+15
This person is responsible for driving partner pipeline through enablement programs for WP Engines valued partners. He/She will ensure partner sales and technical teams understand WP Engines' value proposition as the top digital experience platform for WordPress, as well as have the knowledge and skills they need to find opportunities and sell WP Engine! This is a significant role in the Agency Organization, and you will be required to have a good mix of abilities that include: understand and explain multiple products' value propositions and integration capabilities, ability to be a persuasive public speaker and product authority, and a desire to drive significant growth in our business!

Senior Product Analyst, Advanced Data Insights

Vrbo
Austin
1 week ago
+28
RigUp is hiring a Technical Account Manager for our Logistics team. We are looking for high-energy teammates who can recognize opportunities and turn clients into long-lasting partnerships. With extensive product knowledge and a deep understanding of industry trends, you will communicate directly with clients and prospects, understand their individual needs, and recommend products or services that maximize value. You will engage decision-makers at E&P operators to better understand customer needs and take a consultative approach to meet customer expectations and needs.

Customer Support Specialist I

GoDaddy
Austin
1 week ago
+28
Field and route inbound calls from our local business customers, ensuring that we get back to them quickly and with high quality. Provide personalized support that aligns with our company brand and voice, directly impacting our customer retention. Take ownership of your results by driving high quality customer service resulting in meeting or exceeding the monthly goals associated with the role every month. Be empowered to think independently and critically, going above-and-beyond to deliver the right solution for each customer. Identify trends and areas for improvement, so we can continually serve customers better. Challenge yourself, your teammates, and your leaders to continually improve performance.

Senior Product Manager

BlackLocus
Austin
1 week ago
+33
This is an exciting opportunity for a Senior Product Manage to work on challenging enterprise problems within an innovative start-up environment. An entrepreneurial spirit and a passion for building new products is a must. We are looking for a self-motivated individual who can both take direction but also run with your own ideas and get things done. You are comfortable operating in both technical and business environments. You’ll work with a diverse, interdisciplinary team of engineers, data science, and product designers, as well as business users. In the end you’ll solve important business problems by building and delivering impactful business applications for The Home Depot.

POS Integration Support Specialist

Restaurant365
Austin
1 week ago
+28
Master Point of Sale (POS) integration features and tools. Review open integration support tickets. Assist in troubleshooting problems and communication between customer and Integration Support team. Ensure integration support tickets are responded to in a timely, meaningful, and consistent manner. Validate data integrated into the R365 software - work to correct any discrepancies either individually or with the help of the team. Act as a liaison between Implementation Consultants and Integrations team. Assist Implementation team with new customer integration setup.

Customer Service Representative

Opcity Inc
Austin
2 weeks ago
+14
We are currently seeking a Full-time, highly motivated Customer Service Representative to join our team. You will be the concierge helping a consumer through the early stages of the home buying or selling process. Sales experience? Awesome, but not necessary. We will teach you everything you need to know! Top candidates must possess strong communication skills, both written and verbal, as well as the ability to multi-task in a fast-paced, high-energy environment. This is an excellent opportunity to assist in the growth of a ground-breaking and innovative start-up! You will have the ability to interface and learn from team members in all departments of the company. Uncapped commission awaits for the right representative!

Consumer Success Representative

Consumer Success Representative - Spanish Bilingual

Call Center Representative

Client Success Representative

Systems Engineer

Load 2 more jobs6 jobs at Opcity Inc

Payment Processing Specialist

Volusion
Austin
2 weeks ago
+28
Respond to merchant services inquiries via phone, CRM ticket, and chat. Retain ownership of merchant related issues, while communicating current status clearly and accurately. Troubleshoot and escalate merchant issues appropriately. Participate in cross-functional team projects. Directly perform account maintenance requests by inputting sensitive data in appropriate systems and fields with the highest degree of accuracy.

IT Systems Administrator

DISCO
Austin
2 weeks ago
+33
As a Systems Administrator, you will help scale DISCO by orders of magnitude and extend the organization’s presence globally while ensuring the security of the company’s intellectual property and user data. You will be responsible for handling endpoint management, deploying and integrating new services, and acting as an escalation point and mentor for our growing IT helpdesk.

Executive Assistant

Associate General Counsel - Commercial

IT Systems Administrator

Executive Assistant

Associate General Counsel - Commercial

Technical Support Associate (Weekend Night Shift)

Load 3 more jobs7 jobs at DISCO

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