Austin Tech Jobs and Startup Jobs

175

Customer Success Manager

ScaleFactor
Austin
1 hour ago
+11
Improve customer relationships as they move through the on-boarding process from the post-sale phase, thru transition to the Solutions team, and then throughout their time at ScaleFactor.  Are always a step ahead in anticipating, setting and communicating customer expectations throughout the on-boarding phase. Manage all aspects of the customer journey from leading meetings, facilitating introductions to other team members, etc. Determine and understand customer’s needs and map to ScaleFactor’s software offerings. Identity and articulate themes from customer accounting and finance infrastructure and systems data. Own the relationship with assigned customer accounts, including increasing adoption, driving correct usage, ensuring retention, increasing renewals, and increasing overall satisfaction. Bridge the gap between Customer Support and the Product teams. Work to establish a trusted relationship with each customer while driving the continued value of ScaleFactor’s products. Act as a customer advocate to collaborate and share customer feedback internally with Product, Engineering and other cross-functional teams to enhance ongoing product development efforts.

Change Management Specialist

LegalZoom
Austin
3 hours ago
The Change Management Specialist (CMS) reports to the Sr. Manager of Sales Enablement and primarily supports LegalZoom’s Operations. Duties include content development for print and web consumption, contact center communications support, project management, and administrative support for the enterprise Salesforce Knowledge Base. The CMS regularly collaborates with the Instructional Design & Delivery, Process Improvement, Project Management, and Operations Leadership.

Trademark Post Filing Agent

LegalZoom
Austin
3 hours ago
If you are a detail-oriented people person looking to launch a fast-paced career at the intersection of law and technology, we would love to talk to you. LegalZoom Global Services is looking for a Trademark Post-Filing Specialist to help us grow our portfolio of trademarks. The incumbent must enjoy analyzing complex legal documents, reading, writing, meeting tight deadlines, and working with attorneys in a fast-paced environment.

Trademark- ALTM

LegalZoom
Austin
3 hours ago
Description   It’s not often you find a company that allows you to feel good about the work you do. With LegalZoom, you can. LegalZoom was founded on the simple idea of helping others—by providing the tools to navigate a complex legal system and handle common legal matters.   We’re seeking bright, talented, creative people with passion to join our growing team—the kind of people who see opportunity in the face of challenge and who enjoy a fast

Admin - Executive I

GoDaddy
Austin
5 hours ago
+28
Have end-to-end responsibility for managing multiple executive calendars simultaneously. Make complex domestic and international travel arrangements for multiple executives. Prepare comprehensive itineraries for executive travel. Arrange off-sites, team functions and morale events. Support day-to-day needs of teams of varying sizes. Prepare and submit expense reports. Manage team communications and distribution lists, as well as communication with external business partners. Partner with key stakeholders on projects as needed – e.g., Finance, Legal, HR, Marketing and the. Senior Leadership Team. Provide backup to the Executive Assistants as needed to cover vacations, etc..

Business Systems Manager

Tecovas
Austin
7 hours ago
Own all current systems (NetSuite ERP, Celigo, Tableau, Shopify E-Commerce, etc.) and future systems. Responsible for the implementations, configurations and customizations of NetSuite, including all planning, reviews, and revisions pertaining to the organization’s evolving needs. Create and maintain all documentation of the system and oversee all knowledge base of NetSuite functionality, customization, and any integrations. Work with stakeholders to research, develop and lead all implementations for new systems, including successful roll out. Prepare reports, KPIs and dashboards as needed to fulfill end user requests and identify, evaluate and recommend other key technologies required to support and improve business processes associated to the NetSuite platform. Develop and maintain business process workflows. Be responsible for direct interaction with business eliciting comprehensive business requirements and use cases and recommending appropriate solutions. Support teams to communicate, verify, and test the desired functionality changes.

Partner Manager – South Central & ISR Regions

SailPoint
Austin
9 hours ago
+18
We are seeking an experienced, highly motivated Partner Manager to support the South Central and Inside Sale Rep (ISR) Regions in our AMS market. This position has three key responsibilities; 1) Generate partner sourced pipeline opportunities for the region through recruitment, enablement, and GTM strategies; 2) Manage a set of partners on a national basis; 3) Align closely with the sales team for the region to leverage partner support.

Manager Corporate IT

Personify
Austin
9 hours ago
+12
• Provide day-to-day technical and managerial leadership to the Corp IT team including coaching, team building, mentoring, and technical guidance. • Lead architect for corporate infrastructure • Contribute to the continuous improvement and build-out of IT process, policies and procedures while maintaining current process and standards. • Suggest technologies and processes to improve IT services • Manage hardware and software lifecycles for managed infrastructure. • Ensuring projects are completed on time, within budget, and requirements are prioritized across multiple stakeholders. • Support department wide budget forecasting within Corp IT. • Support SOC and PCI audits compliance process and procedures.

Senior Program Manager

Blackbaud
Austin
9 hours ago
+38
You will leverage your program management experience and savvy to tackle and conquer challenges.  We are looking for a Senior Program Manager with excellent communication and collaboration skills to lead diverse teams across Blackbaud, focused on leading technical programs and projects for our Infrastructure Engineering and Cloud Operations organization.  This month the challenge may be a complicated initiative with varying requirements across demanding stakeholders that needs a clear, comprehensive plan and a steady, experienced leader to guide and govern it.  Next month you may be partnering with a cross-functional team to gain efficiencies or reduce risk by defining a new process.  Whatever the challenge, you’ll always be looking for ways we can do things better.

Customer Onboarding Specialist

GoDaddy
Austin
9 hours ago
+28
The Onboarding Team is core to GoDaddy's products, and Platform Operations Specialists are technical experts who set our customers up for success on their social media and review platforms. We research their online presence, update all information on their platforms, and troubleshoot technical platform issues for our customers. We’re a team of high-achieving, detail-oriented problem solvers who come to work every day excited to make our customers’ lives a little less complicated. We also collaborate with other teams within GoDaddy to better understand our customers’ needs and ensure they receive seamless service. In short, we’re a fast-moving team of hardworking individuals with an unparalleled passion for helping local businesses connect with their customers.

Digital Consultant, GoCentral

GoDaddy
Austin
9 hours ago
+28
As a Consultant, you are personally responsible for helping the customers in your account base thrive online. You will work with your small business customers to determine their goals, evaluate their current web presence, and chart a strategy to leverage GoDaddy services to achieve success. The right candidate has a love of helping others and the confidence to guide customers into their recommendations. Consultants will provide a Do It With You level of support, teaching and coaching their customers to get the most out of their GoDaddy services.

Sr. Project Manager

Blackbaud
Austin
9 hours ago
+38
As a Blackbaud Enterprise Senior Project Manager, you’ll be accountable for the entire project lifecycle leveraging standard project delivery methodology to serve as the baseline for projects to follow. You’ll apply your business and technical knowledge in the development of project plans and tools, and will partner with our web development, UX, design, and data integration teams to manage the delivery and implementation of solutions.

IT Support Analyst

Blackbaud
Austin
9 hours ago
+38
The IT Support Analyst within Blackbaud Corporate IT is a level 2 technical support role that includes complex troubleshooting and customer support for the company’s end users. This position will focus on automation of back-office tasks, software deployment, and system integration.

Senior Engineer, Unified Communications

Blackbaud
Austin
9 hours ago
+38
This person will work with internal business functions to identify business and technical requirements for Unified Communications, Telepresence and collaboration technologies. Develop Unified Communication strategies and architectures, implement and support Unified Communications solutions for internal clients based on industry best practices. The person will continue to develop UC designs based on best of breed technologies while developing and maintaining relationships with internal clients and teams to understand the corresponding business challenges.  This person will maintain operational effectiveness of the environment and will be looked at to perform network readiness and current state telephony assessments, provide knowledge transfer and detailed design/operational documentation to supporting teams, provide training, mentorship role to peers, team members engaged in day to day monitoring, and provide quality assurance documentation review and peer review on projects. 

EVENTS OPERATIONS COORDINATOR (CONTRACT)

Drillinginfo
Austin
9 hours ago
Reporting to the Senior Event Manager, the Event Operations Coordinator is initial point of contact for the Events Services team. Bring your enthusiasm, fresh ideas and impeccable organizational skills to an amazing culture and help us not leave anything about an event to chance. We are in need of an independent, organized, self-starter with a Marketing background to join our team in support of various functions. Experience in logistics, hospitality and/or event management required. Bachelor's Degree or equivalent real-world experience required.

Customer Advocates

LegalZoom
Austin
9 hours ago
LegalZoom needs experienced Service professionals who can deliver friendly, knowledgeable support about LegalZoom products and services. It’s a fun and fast-paced contact center, so we need individuals with a demonstrated history of providing best-in-class service who can work a variety of shifts in a positive collaborative environment.

Technical Project Manager (Contract)

ClearDATA
Austin
9 hours ago
+37
ClearDATA is seeking Technical Project Manager to join our team on a 3 - 6 month contract with the opportunity to extend. This is an excellent opportunity for you to leverage your technical expertise and gain new experience in the world of hosted and managed services while being part of the Health Care revolution to the Cloud. The ideal candidate will have previous experience in building out enterprise processes. We are looking for people that want to always be doing more and learning more and are willing to work to make it happen. Come and help us build the healthcare cloud of the future.

Project Manager

ClearDATA
Austin
9 hours ago
+37
Program Manager Location : Austin, TX ClearDATA is seeking a talented Program Manager for their rapidly growing Professional Services team. This is an excellent opportunity for you to leverage your project, process and change management skills and gain new skills in the world of hosted and managed services while being part of the Health Care revolution to the Cloud. The Program Manager is responsible for driving projects and process improvement

IT Compliance Analyst

ClearDATA
Austin
9 hours ago
+37
ClearDATA is hiring a IT Compliance Analyst to join our growing Privacy & Compliance team. ClearDATA is a dynamic, fast growing company that is successfully working to fundamentally make healthcare better. ClearDATA has a reputation for driving innovation and expertise into the healthcare and life sciences industries. This role will report to the Director of Compliance, Privacy & Security. You will assess the security and privacy compliance of the internal organization and operations, while supporting the continuous improvement of the corporate compliance posture.

Senior Technical Program Manager

HomeAway
Austin
10 hours ago
+28
Are you team-oriented, focused on outcomes and passionate about continuous improvement? We are seeking a Staff Technical Program Manager to join our product engineering organization and help us build fantastic experiences in the vacation rental marketplace. As the scrum master for a product delivery team, you will be asked to draw on your industry expertise and agile experience to help the team focus on process improvement and predictable incremental delivery.

Customer Service Representative

Global Claims Manager

EG Data Platform Principal Program Mgr

Manager, North America Partner Success

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