Austin Tech Jobs and Startup Jobs

5

Cloud Customer Success Manager

Adobe
Austin
1 week ago
+57
You will manage relationships with new and ongoing clients and serve as their primary point of contact within Magento. You will be responsible for welcoming new merchants to Magento, setting expectations for their experience with Magento Enterprise, balancing ongoing account updates and inquiries from your clients, and maintaining a high rate of customer satisfaction within your portfolio. The clients you will collaborate with are sophisticated, mid-tier brands and retailers with complex requirements. The primary measure of success for Customer Success Managers is the success of portfolio accounts and the happiness level of merchants within their assigned portfolio. Over time it is encouraged that you will become the trusted advisor and Magento guide to your clients.

Magento Customer Success, Central Americas Manager

Adobe
Austin
3 weeks ago
+57
Responsibility for leading CSMs in the Central Region of the United States. In addition to strong Management skills you also come with an executive presence that will help you drive strategic conversations with some of our largest customers within your region. Communicate the value proposition for the Magento platform and understand how it is applied to address specific customer needs across geographies and vertical markets. Be responsible for delivering low gross churn, high software adoption, expansion of additional products and high customer satisfaction/net promoter scores. Lead the customer experience.

Customer Support Associate

SelfMade
Austin
3 weeks ago
+12
In this role you will be supporting our Customer Success initiatives. Initially, this means making sure that all of our partners are set up with the various tools we need to run their marketing campaigns. Whether that’s by jumping on a call and doing screen shares or building walk-throughs to decrease friction for our partners, your goal is making sure the tech and logistic aspects of on-boarding are seamless. You will also support day-to-day admin needs, including billing and tech support.

Sales Development Specialist

Adlucent
Austin
3 weeks ago
+18
Adlucent is searching for a Sales Development Specialist to join our sales and marketing team. The ideal candidate is passionate about identifying and engaging with prospective clients who are responsible for online marketing and paid search spending decisions, and is interested in growing his/her sales and marketing professional skill set. This role offers a unique opportunity to be part of the marketing team while working alongside our sales directors.

Director/VP of Operations & Chief of Staff

Accomplice
Austin
1 month ago
+18
Our team has TWO openings in Austin! We are seeking a Director/VP of Operations (title based on experience of candidate) AND a Chief of Staff! 

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