Senior Austin Startup and Tech Jobs

23

Technical Systems Manager

Evernote
Austin
15 hours ago
+35
The Technical Systems Manager is the point person for maintaining relationships and communication with the vendors who provide all Support, Success, and Sales platforms. The Technical Systems Manager is responsible for the deployment and maintenance of Evernote’s Customer Experience systems. The Technical Systems Manager compares vendor options and recommends technical solutions. The Technical Systems Manager partners with Operations stakeholders to gather requirements for implementation of technology integration and migration. 

Globalization Lead

Cloudflare
Austin
15 hours ago
+42
The Globalization Lead will be responsible for owning, defining and leading Cloudflare’s globalization strategy, operations and technology platform, with a primary focus on supporting go-to-marketing functions (Sales, Marketing, Support). You’ll apply your deep domain knowledge and experience in web and email globalization, localization project management, translation management system, machine translation and international expansion to help our customers and prospects around the world understand the value of Cloudflare across languages and culture.  We’re looking for an inspiring leader who can be a player coach while scale the globalization function and team as our company grows. You’ll lead a team of program managers and collaborate across the global sales, marketing and support organization to translate, localize and customize relevant content while guiding regional teams to create market-appropriate content that will resonate with the target audience. You’ll also work with product and engineering to ensure our globalization infrastructure and technology platform can support both current and future use cases. 

Senior Director - Head of Real Estate & Workplace Operations

Senior Network Engineer

Head of Commercial Hardware Acquisition

Commercial Counsel

Customer Support Manager (North America)

Load 2 more jobs6 jobs at Cloudflare

SVP Customer Relations (SoCal)

Arrive Logistics
Austin
15 hours ago
+49
As an SVP of Customer Relations at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This is not a cold-calling sales role. You’ll be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

SVP of Strategic Customers (West Coast)

Arrive Logistics
Austin
15 hours ago
+49
As an SVP of Strategic Customers at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This role will require new business development. In addition to identifying new business opportunities, you will be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

SVP Customer Relations (New England)

Arrive Logistics
Austin
14 hours ago
+49
As an SVP of Customer Relations at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This is not a cold-calling sales role. You’ll be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

SVP Customer Relations (NorCal)

Arrive Logistics
Austin
14 hours ago
+49
As an SVP of Customer Relations at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This is not a cold-calling sales role. You’ll be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

Senior Analyst, Risk & Compliance

Medallia
Austin
1 day ago
+50
Develop Medallia’s FedRAMP policies and standards in collaboration with internal teams. Build and maintain the controls matrix, in alignment with multiple compliance frameworks including SOC 2, ISO 27001, FedRAMP and HIPAA. Coordinate all aspects of Medallia’s FedRAMP ATO certification continuance, day-to-day operations and tactical execution of FedRAMP continuous monitoring compliance process (ConMon). Own the annual FedRAMP audit process, educating resources about controls responses and integration to their day-to-day processes. Prepare compliance reports, identify issues and escalate through proper governance channels as needed. Support key business initiatives by identifying security and compliance related risks. Collaborate with teams across Medallia, validate that security controls are implemented and develop recommendations to remediate control deficiencies. Lead the security review component of vendor governance. Prepare status reports and updates for senior leadership.

Manager, Customer Success Community

BigCommerce
Austin
1 day ago
+47
BigCommerce, named a 2020 "Best Place to Work" in Austin, is looking for a Manager, Customer Success Community for our Austin Four Points Office. This position will represent BigCommerce Support in social media and our community to facilitate customer dialogue and cross-communication, enable the ‘voice of the customer’ in ways that support the success of our customers, and communicate relevant company updates. As a member of the Self-Service team, you will work closely with your teammates who are responsible for how-to videos, the knowledge base, the support site, and customer education so that the information and messaging you are giving to customers is consistent with other content and that customer feedback informs and generates other content.

Manager, Customer Success Management

Legal Counsel, Privacy and Data Governance

Regulatory Classification Expert

Smarter Sorting
Austin
4 days ago
+42
Classifying consumer products for Waste and Transport. Regulatory Rule Writing (part of our Machine Learning process). Regulatory Consulting with Data and Engineering teams. Client facing Regulatory Support with Sales and Customer Success team. Transportation and Shipping focused Business Development Support.

Regional Team Lead, Technical Support

Unity
Austin
4 days ago
+10
You will be working on both physical and virtual infrastructure navigating all the challenges working with full stack systems, and managing the support teams working across these systems. You must be passionate about building high performance, resilient platforms, and of course, passionate about games. 

Regional Director (Texas)

MongoDB
Austin
1 week ago
+50
We’re looking for a talented, driven leader with great energy, passion and initiative to manage a highly talented Enterprise Account team who drive awareness and new business acquisition for the fastest growing database on the planet, MongoDB.  The Enterprise Account Team concentrate exclusively on formulating and executing a sales strategy within assigned territories, resulting in revenue growth and new customer acquisition. As the Regional Director with a focus on Recruitment, Enablement and Execution for the Dallas team, you will drive revenue and assure the continued successful trajectory of this strategically important territory. 

Information Security Liaison

MongoDB
Austin
1 week ago
+50
This role requires a self starter that can work closely with our Pre-Sales Team with minimal supervision. This is a global role and the Information Security Liaison will report to the Security Liaison Manager within the CISO Organization.  We are seeking a results-driven individual to facilitate an exceptional security experience for our Pre-Sales Team and customers. You will have the opportunity to maintain and improve the systems and processes that enable the CISO Team to maximize the efficiency of the Pre-Sales Team through the use of technology.

Head of Provider Partnerships

Medici
Austin
1 week ago
Have a deep understanding of medical associations and how they operate. Utilize your existing relationships and continue to form close bonds with the leadership of state and national medical associations. Convince association leadership to endorse Medici as their preferred or only telemedicine app. Drive physician downloads through marketing, demos, and presentations. Encourage existing users to continue to use the app and invite their patients by developing and sharing best practices and case study material.

Senior Counsel, Labor and Employment

Procore Technologies
Austin
2 weeks ago
+32
We’re looking for a Senior Counsel, Labor and Employment to join Procore’s Legal team. In this role, you’ll partner with members of our Executive, Operations, and People teams across the globe, to manage and execute on a broad range of employment practices initiatives including recruiting, employee benefits and compensation, immigration, employee relations, compliance, risk management, and more. As a successful Senior Counsel, Labor and Employment, you’re an astute negotiator with impeccable judgment, communication, and interpersonal skills. You’re able to operate autonomously while being a collaborative team player who brings a positive, “can-do” attitude to the workplace and internal clients.

Assistant General Counsel, Global Privacy and Data Security

Senior Manager of Client Success

realtor.com
Austin
2 weeks ago
+14
"The Senior Client Success Manager position is responsible for developing, leading, counseling, motivating, and managing a team of Managers to achieve goals and quota by delivering superior service and solutions to Realtor's clients. The Senior Client Success Manager is responsible for providing the necessary tools, information, and coaching for Managers and their teams to be successful. This includes creating a safe and fun culture to promote employee morale and engagement. The Senior Client Success Manager is also expected to identify improvement opportunities in our processes, reporting, metrics, products, customer service and sales strategies. "

Technical Support & Resolution Manager - Comme…

Adobe
Austin
3 weeks ago
+57
Accountable for driving Quality and Resolution Management across the Customer Engineering & Support organization through a team of Leads and Resolution Managers. Team Leads are responsible for ticket queue supervision, guiding Engineers on ticket handling best practices, and finding opportunities for process or quality improvement. This is a newly established and highly multifaceted team which will develop and establish an enterprise-class quality program and will help push customer experience to new heights! Resolution Managers are responsible for account-level escalations management, serving as a short-term single point of contact for management-selected customers, ensuring consistent communications and driving to resolution.

Technical Support & Process Lead - Commerce Cl…

Adobe
Austin
3 weeks ago
+57
Responsible for driving quality and customer experience across the Customer Engineering & Support organization through ticket queue supervision, guiding Engineers on ticket handling best practices, and finding opportunities for process or quality improvement. This is a newly established and highly dynamic role which will develop and execute an enterprise-class quality program and will help push customer delight to new heights!

Technical Support Engineer - Adobe Commerce Cloud

Adobe
Austin
3 weeks ago
+57
The Technical Support Engineer will provide support for the global Adobe Commerce Cloud customer base. Key elements of the role involve handling technical application and infrastructure issues and ensuring our customers are set-up for success. You will take ownership of high priority customer issues while working with the extended Adobe Support and Engineering teams. Team members will be required to thoroughly troubleshoot and document customer cases to ensure effective problem and preventative case management. The objective of this group is to create memorable customer experiences for our customers resulting in them being wildly successful using our products.

Virtual Assistant for Online Business

Adventures in Wisdom Inc.
Austin
3 weeks ago
Multi-year experience providing VA services for an 100% online business (not brick-and-mortar). At least 2 years of experience with Infusionsoft and WordPress (Divi Theme) required (we’re not looking for tech guru – looking for administrative experience with these tools – updating/editing pages and posts; updating editing templates, campaigns, reporting, order processing etc.). Experienced with and loves customer support (front line response to email inquiries, problem solving, etc.) – mindful and respectful of other cultures, religions, and beliefs. You will be interacting with people from all over the world! Very detail-oriented and process-oriented to ensure systems are updated correctly and reporting is accurate. Extremely self-accountable – meeting deadlines, communicating progress, and managed tasks/projects in Asana. Open to “wearing additional hats” as needed. We are an entrepreneurial organization and new opportunities may arise where we need your help.

Sr. Mgr, Business Value Services

SailPoint
Austin
1 month ago
+34
SailPoint is seeking an experienced Value Advisory / Value Engineering professional to build and lead our Value Advisory Services practice.  Our Value Advisors are responsible for helping our customers transform their organizations by jointly developing justifications for technology investment decisions.  This includes aligning solutions and business outcomes to strategic imperatives, building business cases, developing value roadmaps, identification of value possibilities, shaping the opportunity value and identifying the compelling drivers for a business transformation. Successful Value Advisors provide industry thought leadership, strategic solution advice, enterprise sales insight, expert consultation to support customer co-innovation, and business process performance improvement programs. You will work closely with our sales team to ensure that the Value Advisory team enables the achievement of strategic sales goals and objectives.  The successful candidate will be knowledgeable of, and influential with diverse audiences.  You will be expected expertly communicate and sell from Line of Business teams up to the CxO level. 

Austin Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in Austin
LOCAL GUIDE
Best Software Engineer Jobs in Austin
LOCAL GUIDE
Coolest Tech Offices in Austin
LOCAL GUIDE
Best Sales Jobs in Austin
LOCAL GUIDE
Best Perks at Austin Tech Companies
LOCAL GUIDE
Best Data Science Jobs in Austin
LOCAL GUIDE
Best Marketing Jobs in Austin
LOCAL GUIDE
How to Find a Job in Austin Tech
LOCAL GUIDE
Women in Austin Tech
LOCAL GUIDE
New Tech Companies in Austin
LOCAL GUIDE
Best Tech & Startup Internships in Austin
LOCAL GUIDE
Best Austin Design Jobs