Austin Tech Jobs and Startup Jobs

15

Research Engineer Internship - Internet Measuremen…

Cloudflare
Austin
12 hours ago
+42
The Technology Research Team is focused on solving difficult problems in security, performance, and privacy at scale using cryptographic tools. This involves systems engineering, open source software development, protocol design, the implementation of cryptographic primitives, contributions to cutting-edge research in collaboration with academia, participation in Internet standards organizations like the IETF, and more. We are looking for systems engineers, programmers and researchers with a broad background and a specialization in cryptography to work on our team. Experience in Go, C and/or Lua is required, experience with x86/amd64 assembly is preferred.

Product Designer

Technical Support Engineer - Returnship

Technical Support Engineer - Multilingual Preferred

Technical Support Representative

Expedia Group
Austin
20 hours ago
+53
As a Technical Support Representative you are responsible for providing Level II phone and email customer support for the Vrbo suite of websites. Are you someone who is comfortable working in a call center atmosphere? Do you love solving problems for other people and have a medium-to-strong technical background? Note:(we will provide training on our products and services). Can you explain complex ideas and concepts in a clear, simple manner? Technical Support Representatives require both an intimate knowledge of product as well as some extended general technical knowledge of web browser technologies, operating systems and hardware. You will be interfacing directly with our customers and should possess strong communication skills as well as the ability to explain technical procedures in a way best understood by the individual you are working with.

Sr. Product UI Designer

Literati
Austin
1 day ago
+19
We are looking for a talented, down-to-earth UX Designer experienced in both web and mobile. This is a startup: You’ll enjoy donning many hats and work closely with our Creative Director. You thrive on informed iteration in order to design experiences that work at scale. You have an impeccable design sense, and a keen eye for detail and craft. Collaboration is in your DNA, but you aren’t afraid to prioritize, make decisions and communicate. You’ll come in and make an immediate impact to our small (but mighty) design team, and play a large role in representing our brand visually as a whole.

Sr. UX Designer

Volusion
Austin
1 day ago
+29
You converge on exactly what the customer needs by iterating on lo-fidelity prototypes. You solicit feedback directly from your customers before, during, and after - pretty much daily. You believe in creating the most useful experiences, more important than usability or beauty. You share facts that matter to customers about how your solutions are better than competitors. You’re as excited about finding / identifying / uncovering problems as you are about crafting solutions. You base design decisions on insights rather than observations (and you know the difference between the two). You go with your gut and make decisions quickly, seek feedback, and make changes along the way. You think holistically - you recognize that the journey starts well before and well after the product. You value generative research - bonus points if you have experience leading research and synthesis. Our culture code rings true to you. It’s simple. Be customer-focused, and kick butt at experience design.

Technical Support Representative

BigCommerce
Austin
5 days ago
+47
BigCommerce, named a 2020 "Best Place to Work" in Austin, is seeking a Technical Support Representative for our 24X7 Customer Success Services (CSS) Team. As a Technical Support Representative you will be responsible for supporting, providing value to, and powering the growth of merchants using the world’s best, and most successful, eCommerce platform for growing businesses. You will educate customers on various platform features, troubleshoot technical issues, and enable merchants to sell more.

Product Design Lead

Sr. UX Designer

SailPoint
Austin
6 days ago
+34
This Sr. UX Designer position at SailPoint is critical to the success of the business as it is responsible for contributing to SailPoint’s user experience design vision. The Sr. UX Designer will have the opportunity to develop and improve the user experience and functionality of the SailPoint's suite of SaaS applications while working closely with our Product Management and Engineering teams to conceptualize, prototype and design user interfaces. The ideal candidate must be self-directed, a fast learner, and flexible enough to work on concurrent projects.  This position reports to the Manager of User Experience & Design.

Technical Support Manager

Rapid7
Austin
1 week ago
+24
Lead and coach a team of highly skilled technical support engineers to successfully resolve and prevent customer challenges. Partner with Customer Success Management and other Go-to-Market teams to develop account plans and engage customers in order to facilitate product adoption and resolve existing issues. Collaborate with other members of the Global Support team to build sustainable, frictionless, and consistent global processes to meet customer needs. Develop Global Support team members via active coaching and building career development plans. Work with members of Rapid7’s Customer Delivery Practices to identify opportunities to improve product supportability and the customer experience. Measure and manage the team to Rapid7’s customer and business goals, and work with the Global Support Leadership team to refine metrics and goals. Understanding the importance of team culture and helping to build a team with a “can do” attitude.

Technical Support Engineer

Rapid7
Austin
1 week ago
+24
Are you passionate about delighting your customers and helping them solve complex application issues? Are you the person who enjoys technical challenges and thrives to learn and develop skills beyond expectations? Then you are the right person to join our unique support team! As a Technical Support Engineer, you provide premier support to a wide range of technical customers. Alongside the Support team you will use your expertise and knowledge to help solve application problems for our valued customers. This position is full-time and based in our office in Austin.

Marketing Intern - Editorial

PLANOLY
Austin
1 week ago
+22
As the Editorial Intern, your role will be a part of evolving our blog, newsletter, and video content to better serve our community and users. You’ll be focused on helping the team with planning, organizing, and researching. You’ll participate in monthly editorial meetings and occasionally attend marketing meetings to brainstorm. At the end of your internship, you’ll research and present on a marketing topic of your choice to the greater marketing team.

Accounting Intern

ActiveProspect, Inc.
Austin
1 week ago
+39
ActiveProspect is seeking a part time Accounting Intern to join our small but growing accounting team. Are you an accounting or finance student looking for hands-on experience with contributing to accounting processes at a software company? The ideal candidate will be working on their accounting degree and/or preparing to sit for the CPA examination. This is a great opportunity to become an expert at basic software applications and resources like QuickBooks Online, Expensify, Bill.com, and corporate AMEX cards. Our CFO is a CPA and can attest to your experience for CPA-qualifying purposes. Opportunity exists to become full-time Staff Accountant upon graduation.

Product Support Specialist

Brightpearl
Austin
2 weeks ago
+31
We are looking for a support helpdesk agent who has a passion of providing exceptional customer service and web-based technology support, If so, then look no further. This is an exciting opportunity that combines these two areas. If you are a proven problem solver with ability to work under your own initiative and are highly motivated, self-directed and well organized, you will be a great fit for this role. We need a team player with outstanding written and verbal communication skills to add to our already successful support team.

Head of Design - UX/UI Designer

Giddy
Austin
2 weeks ago
+10
Review our existing website design and provide a clear design direction. Deliver wireframes, user stories, user journeys, mockups, and prototypes optimized mobile & desktop based on best practices, user data/research, A/B testing, and design trends with a mobile-first mentality. You will work alongside our lead designer & developer to ensure our brand is best represented.

Senior UX/Data Visualization Designer

MVPindex
Austin
1 month ago
You’ve gotta have a passion for storytelling via data visualization. It’s not enough to make dashboards and pretty charts. Your work has to be highly consumable and convey complex data, simply. Have an eye for motion design and the ability to prototype interactions. Navigate ambiguity and define clarity for yourself and your team. Bleeding edge means uncharted territory. Prioritize and manage work with ease in a dynamic, rapid-growth environment. Have ideas and opinions on how we can work better as a team. Stay humble and learn from those around you.

Senior Frontend Developer

Pushnami
Austin
3 months ago
+38
- Analyze requirements and prioritize tasks. - Design and implement amazing GUI applications. - Identify and troubleshoot UX problems. - Influence and have an input in how the team solves complex technical issues. - Present design ideas to business stakeholders and solicit feedback.

Graphic Designer

Siege Media
Austin
5 months ago
Ability to cross back and forth between UX and graphic design. Communicate with front end development team to implement design. Champion best practice of usability and user-centric design. Interface with clients about brand requirements and content ideas. Incorporate changes recommended by clients into the final design. Stay on top of graphic design trends to develop innovative content for the purpose of building client visibility.

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