Austin Tech Jobs and Startup Jobs

4

Technical Support Representative

BigCommerce
Austin
3 days ago
+47
BigCommerce is seeking a Technical Support Representative for our 24X7 Customer Success Services (CSS) Team. As a Technical Support Representative you will be responsible for supporting, providing value to and powering the growth of merchants using the world’s best, and most successful, eCommerce platform for growing businesses. You will educate customers on various platform features, troubleshoot technical issues, and enable merchants to sell more.

L&D Content Specialist

Call Router

Copywriter

Literati
Austin
4 days ago
+19
We are searching for a writer with an experimental mindset, always looking to learn and iterate and improve on an idea—someone who is as passionate as we are about helping parents prioritize reading with their kids. If you’re a team player, an expert with a beginner’s mind, a rainmaker, or have a hint of alchemy up your sleeve, let’s talk.

Major Account Support Specialist (11 AM - 8 PM CST…

ShipStation
Austin
2 weeks ago
As a Major Account Support Specialist, you’ll be working with our largest and highest profile users through emails, live chats, and inbound phone calls to provide top level service. Simultaneously, you will build and improve our customer experience structure to preemptively address customer concerns before they happen. You’ll accomplish those tasks by developing an exhaustive understanding of the application while thinking outside the box to find creative workflows to maximize efficiency.

Virtual Assistant for Online Business

Adventures in Wisdom Inc.
Austin
3 weeks ago
Multi-year experience providing VA services for an 100% online business (not brick-and-mortar). At least 2 years of experience with Infusionsoft and WordPress (Divi Theme) required (we’re not looking for tech guru – looking for administrative experience with these tools – updating/editing pages and posts; updating editing templates, campaigns, reporting, order processing etc.). Experienced with and loves customer support (front line response to email inquiries, problem solving, etc.) – mindful and respectful of other cultures, religions, and beliefs. You will be interacting with people from all over the world! Very detail-oriented and process-oriented to ensure systems are updated correctly and reporting is accurate. Extremely self-accountable – meeting deadlines, communicating progress, and managed tasks/projects in Asana. Open to “wearing additional hats” as needed. We are an entrepreneurial organization and new opportunities may arise where we need your help.

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