Austin Tech Jobs and Startup Jobs

2

Manager, Customer Success Community

BigCommerce
Austin
4 hours ago
+47
BigCommerce, named a 2020 "Best Place to Work" in Austin, is looking for a Manager, Customer Success Community for our Austin Four Points Office. This position will represent BigCommerce Support in social media and our community to facilitate customer dialogue and cross-communication, enable the ‘voice of the customer’ in ways that support the success of our customers, and communicate relevant company updates. As a member of the Self-Service team, you will work closely with your teammates who are responsible for how-to videos, the knowledge base, the support site, and customer education so that the information and messaging you are giving to customers is consistent with other content and that customer feedback informs and generates other content.

Manager, Customer Success Management

Technical Support Representative

Copywriter

Literati
Austin
6 days ago
+19
We are searching for a writer with an experimental mindset, always looking to learn and iterate and improve on an idea—someone who is as passionate as we are about helping parents prioritize reading with their kids. If you’re a team player, an expert with a beginner’s mind, a rainmaker, or have a hint of alchemy up your sleeve, let’s talk.

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