Austin Tech Jobs and Startup Jobs

5

Operational Readiness Specialist

BigCommerce
Austin
1 day ago
+47
You will report into CSS leadership, managing and coordinating the required work of the individual CSS departments as they prepare their teams to support product changes; the individual will serve as the connective tissue between CSS and other departments such as Product Marketing and PMO. The ideal candidate will be an exemplary team player, a proven relationship builder, a passionate problem solver with the ability to create order out of ambiguity. This is a critical role for ensuring all stakeholders within CSS are well-informed and working toward the same goal, while effectively coordinating communications and changes with customers as new products and features are released. The right candidate will bring a proven track-record managing larger-scale projects and the ability to earn trust and work effectively with cross-functional, demonstrate a proven track record of discovering and applying insights toward creating new mechanisms that help CSS scale, and will always “roll up the sleeves” to get things done. This is an exciting new opportunity to work with a diverse set of teams to help our merchants succeed in accomplishing their eCommerce goals.

Technical Support Representative

Copywriter

Literati
Austin
1 week ago
+19
We are searching for a writer with an experimental mindset, always looking to learn and iterate and improve on an idea—someone who is as passionate as we are about helping parents prioritize reading with their kids. If you’re a team player, an expert with a beginner’s mind, a rainmaker, or have a hint of alchemy up your sleeve, let’s talk.

Customer Support Specialist

The Appraisal Lane
Austin
2 weeks ago
Managing inbound support related requests through phone, email and chat for our Mobile and Web Applications. Supporting our internal personnel with IT and Google G-Suite related issues on both Mac and PC platforms. Working closely with our new partners for smooth onboarding and set up of supported integrations. Reporting and tracking tickets with our development team. Disseminating best practices through your interactions with the community. Taking full ownership of your work and responsibility for the details, every step of the way. 

Platform Architecture Internship

CCC
Austin
2 weeks ago
+35
We are looking for two talented and ambitious interns who will work across different projects and platforms and who will gain valuable experiences in these areas, such as Deep Learning, Automation, Continuous Integration and Deployment, Analytics, Data Center Architecture and Cloud Platforms, and others. You will be part of a team consisting of Senior Architects and Engineers and work in an agile environment researching new technologies and building state-of-the-art platform solutions.

Application Support Engineer, Telematics

CCC
Austin
1 month ago
+35
The Telematics Application Support Engineer is responsible for providing system and software support for application(s) developed and maintained in our Amazon (AWS) cloud infrastructure. The engineer should be a self-starter and be able to collaborate with Product development, QA teams and other such teams to gain and document application knowledge needed to support our services. This engineer will also troubleshoot and resolve any issues that occur within or pertain to the application software. As a support engineer, you will be responsible for addressing technical customer escalations related to application issues, workflow questions and resolving them on a day to day basis. The engineer will also work closely with development teams to address escalations that may require application software changes. This position will be responsible for technical interaction with Customer IT Departments as part of debugging and resolution during system and application outages. The support engineer will recommend the appropriate technology options to support the software to IT management.

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