Austin Tech Jobs and Startup Jobs

2

Technical Support Representative

BigCommerce
Austin
1 day ago
+47
BigCommerce is seeking a Technical Support Representative for our 24X7 Customer Success Services (CSS) Team. As a Technical Support Representative you will be responsible for supporting, providing value to and powering the growth of merchants using the world’s best, and most successful, eCommerce platform for growing businesses. You will educate customers on various platform features, troubleshoot technical issues, and enable merchants to sell more.

Operational Readiness Specialist

Technical Writer

Coder
Austin
1 day ago
+31
Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements. Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience. Create “Thought Leadership” content such as blogs and white papers. Create and maintain the information architecture.

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