Austin Tech Jobs and Startup Jobs

16

Team Manager, Technical Support

BigCommerce
Austin
15 hours ago
+47
Manage the day-to-day operations of a technical support team with an emphasis on client satisfaction, first contact resolution, and retention. Assist with the management of day-to-day operations of the Customer Success Services department. Foster an environment of team-driven success through individual contribution and accountability. Provide mentoring and coaching to each individual on the team, including Technical Leads, via regularly scheduled one-on-one meetings, call monitoring, ticketing and phone system statistics to enable employee and team. Advocate on behalf of our merchants to ensure their wants and needs for our products and services are continuously communicated.

eCommerce Growth Coach

Implementation Project Manager

Technical Support Representative

Product Support Engineer

Load 1 more jobs5 jobs at BigCommerce

Product Content Internship

Cloudflare
Austin
1 day ago
+42
As a Content Design Intern in the Product Content Experience (PCX) team, you’ll engage with Cloudflare technical content designers and product managers to develop technical documentation that answers nitty-gritty questions about how HTTP, networking, and DNS work at Cloudflare and how millions of customers can use our tools and services. 

Commercial Network Infrastructure - Business Partner

Technical Support Engineer - Multilingual Preferred

Strategic Mobile Partner Manager

Customer Events & Programs Manager

Research Engineer Internship - Internet Measurement

Security Operations Support Lead

Load 3 more jobs7 jobs at Cloudflare

Associate Project Manager - Consulting Services

Rapid7
Austin
5 days ago
+24
The Rapid7 Associate Project Manager, Consulting Services is responsible for managing the services delivery lifecycle from scheduling to lining up project resources, managing customer expectations, ensuring the project is executed well and then closing out the project. This role will reside on the Global Services PMO team, but have dotted line connections to one or more Practice Managers responsible for technical resources. As a result, the ideal candidate will be able to master resource competencies, manage customer, team and management expectations and drive results by leading without direct authority. In short, this is a significant role, which presents the opportunity to impact the growth and direction of the organization.

Senior Agile Program Manager

CLEAR
Austin
1 week ago
+14
We are seeking a Senior Agile Program Manager to enable our engineering department's program delivery success. This person has a strong drive to optimize and evolve our rapidly expanding environment as we scale our platform. This individual has a strong track record of leading the delivery of an effective, highly-available, and flexible technology platform in a hyper-growth environment where priorities shift quickly.

Technical Operations Analyst (Customer L2-L3 Suppo…

SecureLink
Austin
1 week ago
+35
Who We Are Astronauts needed for a mission. At the risk of sounding immodest, SecureLink may be the coolest company you've never heard of. After 14 years in business, we announced a strategic investment from Vista Equity Partners in 2017. Vista is the leading technology investment firm focusing exclusively on software, data, and technology-enabled companies. With our partners, existing customers, products and people, we are excited to launch the

Technical Support Engineer

Rapid7
Austin
2 weeks ago
+24
The Technical Support Engineer provides world-class support to a wide range of security minded people and their companies. Ultimately, the support engineer will use their expertise and knowledge to help solve security challenges in the real world. Our support engineers thrive on excellent knowledge of security and vulnerability management along with an unmatched thirst to rapidly learn the newest technologies in our changing world.

Senior Support Engineer - Web Applications

Rapid7
Austin
2 weeks ago
+24
The Technical Support Engineer provides world-class support to a wide range of security minded people and their companies. Ultimately, the support engineer will use their expertise and knowledge to help solve security challenges in the real world. Our support engineers thrive on excellent knowledge of security and vulnerability management along with an unmatched thirst to rapidly learn the newest technologies in our changing world.

Compliance Program Manager

SailPoint
Austin
4 weeks ago
+34
This position helps ensure that the company remains in compliance with SaaS industry regulations and certifications.  This position reports to the Compliance Director and works with various organizations at the company to help implement and maintain standards, policies, plans, processes, procedures, and other activities as required to meet corporate regulatory requirements.  This position will manage compliance projects, tracks compliance activities, develops reports, tracks metrics, conducts testing of internal controls, and performs internal self-assessments and audits.  This position will occasionally interface with Third Party Assessment Organizations and certification Project Management Offices in support of external assessments and audits.

UI Engineering Intern

SailPoint
Austin
1 month ago
+34
SailPoint is seeking talented University students to fill positions within our Engineering organization.  If you are eager to be part of an engineering team passionate about frequently delivering customer value and celebrating these victories together, then consider joining us. 

Engineering Intern

SailPoint
Austin
2 months ago
+33
Work under the guidance of tenured engineers to develop enhancements to IdentityNow and IdentityAI products, tools and tests. Participate within the full development process including design, implementation, test, documentation, review and deployment. Implement software and procedures that provide value to the SailPoint team and our customers. Work with software and quality assurance engineers, technical writers and product managers to help deliver elegant software solutions. Learn about Agile, Angular, AWS, Chef, CSS, Docker, Groovy, HTML, Java, Javascript, Maven, REST, Ruby, Selenium, Scrum, SQL, Tomcat, XML, and others!

Software Engineer-Data Science PHD (Intern)-United…

Duo Security
Austin
3 months ago
+27
As a data science intern at Duo, you will work as an embedded member of the Data Science team to solve some of the most challenging problems in today’s security industry. The project you work on will depend on your skillset and interests, but will cover the lifecycle of data science work from problem formulation to solution. You may focus on developing and evaluating algorithms for anomaly detection, driving business decisions though user behavior models, building infrastructure for running and monitoring data pipelines, or estimating the effectiveness of product features from feedback and usage.  

ERP Project Manager

Thinkmax
Austin
3 months ago
+12
Planning and organizing, by effectively managing priorities, all aspects of the project based on scope of work and goals ; Coaching and guiding members of the internal and external team in order to complete the project ; Managing schedules, budgets and overall project organization to ensure requirements and project delivery dates are clearly communicated, understood and executed upon ; Being involved in all aspects of the project, monitoring day-to-day activities of internal/external project teams and ensure work is progressing as planned ; Actively monitoring project risks and scope to foresee/identify potential problems and proactively working with project teams to identify solutions to address them in advance ; Providing project status reporting both to clients and Thinkmax management team.

Duo Security Masters (Intern)-United States

Duo Security
Austin
3 months ago
+27
As an intern at Duo, you will work as an embedded member of a team to solve some of the most challenging problems in today’s security industry. You may work on building our mobile app, securing the cloud, helping us assess device security, improving usability for our end users, or helping us kill VPNs and passwords. At Duo we are musicians, hackers, hikers, gardeners, birders, and board game enthusiasts all working together to make Duo the most loved and trusted company in security. 

Data Science Interns

SailPoint
Austin
3 months ago
+32
SailPoint is seeking Data Science Interns to join our team of, data scientists, engineers, and designers to deliver the next generation of Machine-Learning-powered solutions. At SailPoint, you will work on the latest tools in Machine Learning, Big Data, Cloud Computing, Graph Databases to solve challenging problems. This is a paid internship that requires a highly motivated and results-driven personality who will thrive in a fast-paced environment. This is an excellent opportunity for an individual who wants to work as part of a skilled team to gain valuable experience in Data Science or Data Engineering developing actual products.

Duo Security Bachelors (Intern)- United States

Duo Security
Austin
4 months ago
+27
As an intern at Duo, you will work as an embedded member of a team to solve some of the most challenging problems in today’s security industry. You may work on building our mobile app, securing the cloud, helping us assess device security, improving usability for our end users, or helping us kill VPNs and passwords. At Duo we are musicians, hackers, hikers, gardeners, birders, and board game enthusiasts all working together to make Duo the most loved and trusted company in security. 

Solution Architect, IdentityIQ

SailPoint
Austin
5 months ago
+34
Installation, integration and deployment of the IdentityIQ product in client environments. Communicating to clients and partners aspects of both the product and the implementation at the technical and/or functional level appropriate for the situation. Post-sales requirements gathering, analysis and documentation. Working with clients post implementation for user testing, debugging, support and maintenance. Managing project scope, schedule, status and documentation. Developing and delivering technical training designed to enable/educate SailPoint implementation partners. 

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