Austin Tech Jobs and Startup Jobs

42

Regional Team Lead, Technical Support

Unity
Austin
1 day ago
+10
You will be working on both physical and virtual infrastructure navigating all the challenges working with full stack systems, and managing the support teams working across these systems. You must be passionate about building high performance, resilient platforms, and of course, passionate about games. 

Technical Writer (contractor)

Medici
Austin
3 days ago
We’re looking for a Technical Writer to take our internal training and customer-facing documentation to the next level. As a Technical Writer for the Client Success Team, you'll craft internal and external web articles, FAQs, training courses, and emails to help keep our team and customers informed. You'll work with partners to make sure content is accurate, appropriate, and visually engaging to give our teammates and customers the answer they're looking for, at exactly the right time and in exactly the right way.

Sr Technical Writer, Reporting Documentation

Medallia
Austin
3 days ago
+50
You will be a member of a small team creating product documentation for internal services, partners, and clients who implement and manage Medallia Experience Cloud. Your (initial) focus will be documenting how to create and manage the reports our clients use to analyze the experiences of their customers. This is a dynamic environment where you can test your skills across a range of product functionality: you are not going to be documenting the same feature for the next ten years.

Technical Support Engineer - Multilingual Preferre…

Cloudflare
Austin
4 days ago
+42
Do you love solving complex problems and interacting with people? Are you passionate about helping customers and are a standout colleague? Cloudflare is seeking a Technical Customer Support Engineer to join our team. You will work with our customers on a variety of technical support issues as well as the Technical Operations team that is responsible for running our global distributed network. This is a position where you will learn the inner workings of Cloudflare's technology and gain a deeper understanding of internet technologies.

Technical Support Engineer - Returnship

Product Content Internship

Stylist

Kendra Scott
Austin
4 days ago
+33
As a Kendra Scott Stylist, you will be a fashion-forward brand ambassador who represents our core values as a sales associate in-store and as a leader in your community. You should be a team-player who is goal-oriented and driven to achieve sales targets. You will provide unforgettable customer experiences and build authentic and genuine relationships. On-the-job training is provided to help you develop your strengths and learn about the many fascinating aspects of a career in an innovative and fast-growing fashion company.

Technical Support Representative

BigCommerce
Austin
4 days ago
+47
BigCommerce is seeking a Technical Support Representative for our 24X7 Customer Success Services (CSS) Team. As a Technical Support Representative you will be responsible for supporting, providing value to and powering the growth of merchants using the world’s best, and most successful, eCommerce platform for growing businesses. You will educate customers on various platform features, troubleshoot technical issues, and enable merchants to sell more.

Copywriter

Literati
Austin
4 days ago
+19
We are searching for a writer with an experimental mindset, always looking to learn and iterate and improve on an idea—someone who is as passionate as we are about helping parents prioritize reading with their kids. If you’re a team player, an expert with a beginner’s mind, a rainmaker, or have a hint of alchemy up your sleeve, let’s talk.

Social Media Intern

RapidDeploy
Austin
6 days ago
+31
Develop and execute organic and paid social media strategy across social channels (including LinkedIn, Facebook, Twitter) to support RapidDeploy business objectives, brand promise and go-to-marketing strategy. Build and maintain blog and social calendar by working closely with product marketing, product management and account management teams. Design and execute ongoing social campaigns. Create custom content for all social platforms. Maintain effective, cohesive, and engaging brand messaging across all channels. Work with digital marketing team to utilize social media as part of a successful lead generation program. Ensure that all RapidDeploy owned social media engagements adhere to RapidDeploy’s brand guidelinea and voice.

Content Specialist, Sales and Marketing

EZ Texting
Austin
1 week ago
+47
The Sales Enablement Content Specialist will work cross functionally with EZ Texting’s Customer and Marketing teams to conceptualize, develop, write, edit, publish, and distribute content such as email campaigns, one pagers, marketing site updates, pitch deck slides, customer satisfaction surveys, customer resources, and other materials to address sales objections and customer challenges.

Computational Chemistry Internship

Smarter Sorting
Austin
1 week ago
+42
Smarter Sorting is seeking a Computational Chemistry Intern (paid) to join our dynamic team for the Spring semester. Our Computational Chemistry Intern will be essential in writing algorithms to predict the physical properties of consumer goods – an integral part of Smarter Sorting’s first-of-its-kind system to scale the regulatory classification of consumer chemical goods. Our inter will be successful in this role if they are able to understand each data source and how data is structured and acquired from each source.

Technical Support Engineer - Americas

Plivo
Austin
1 week ago
+23
Investigate, troubleshoot, diagnose and resolve technical issues for customers. Train and coach engineers on an ongoing basis. Work with our Product Management and Engineering teams to identify and drive improvements in our existing products. Contribute in developing technical content and IPs such as knowledge base articles, sample scripts, proof of concept, diagnostic tools etc.

Junior Technical Support Engineer - Americas

Plivo
Austin
1 week ago
+23
Maintain end to end knowledge and be hands-on on our products and will be responsible for support delivery to our customers on support incidents. Will be the first point of contact for Plivo's customers and will help in answering their queries and resolving their issues. Will collaborate with various cross-functional teams within Plivo and our telecom partners to resolve a customer problem, work on product supportability and assist on on-boarding customers. Will use your intellect and creativity to troubleshoot and resolve complex technical issues and also manage critical issues. Communicate with Plivo's customers via phone, email, and chat channels. Do precise scoping of technical issue and set the right expectations with the customer. Monitor and resolve all tickets coming into the support ticketing system from customers and telecom partners in the shortest time.

Product Marketing Intern

AffiniPay
Austin
1 week ago
+32
AffiniPay is looking for a Brand Management Intern to join our Marketing team. As a Brand Management Intern at AffiniPay, you will work closely with the LawPay Brand Managers to drive new customer acquisition and product adoption. This will cover everything from market research to campaign planning to data analysis. This is a highly collaborative role that works across all teams inside the Marketing organization.

Content Marketing Writer

Shipwell
Austin
1 week ago
+39
We are looking for a strong individual contributor with 7+ years of experience of developing content for B2B customers, preferably in house (agency experience will be considered). While this role sits on the marketing team, you will collaborate closely with the product and sales teams with a broad scope of work, ranging from campaign and owned channel copy, to technical writing, and sales collateral. 

Senior Copywriter - Contract to hire

Shipwell
Austin
1 week ago
+39
We are looking for a strong individual contributor with 7+ years of experience of developing content for B2B customers, preferably in house (agency experience will be considered). While this role sits on the marketing team, you will collaborate closely with the product and sales teams with a broad scope of work, ranging from campaign and owned channel copy, to technical writing, and sales collateral. 

Senior Copywriter

Shipwell
Austin
1 week ago
+39
We are looking for a strong individual contributor with 7+ years of experience of developing content for B2B customers, preferably in house (agency experience will be considered). While this role sits on the marketing team, you will collaborate closely with the product and sales teams with a broad scope of work, ranging from campaign and owned channel copy, to technical writing, and sales collateral. 

Technical Systems Manager

Evernote
Austin
1 week ago
+35
The Technical Systems Manager is the point person for maintaining relationships and communication with the vendors who provide all Support, Success, and Sales platforms. The Technical Systems Manager is responsible for the deployment and maintenance of Evernote’s Customer Experience systems. The Technical Systems Manager compares vendor options and recommends technical solutions. The Technical Systems Manager partners with Operations stakeholders to gather requirements for implementation of technology integration and migration. 

Customer Support Engineer

Civitas Learning
Austin
1 week ago
+24
The Customer Support Engineer provides ETL, data engineering, and product support to customers and internal teams in our Services department. Specifically, this team member will focus on constructing and testing custom filters and custom ETL logic for our customers, as well as investigating and correcting complex bug fixes within our ETL codebase. More broadly, this position is responsible for resolving Tier 2 support issues by troubleshooting workflows, implementing SQL code and configuration changes, and translating customers’ business logic into SQL code. The SQL Support Engineer ensures all matters reach full-circle resolution by thoroughly tracking the lifecycle of an issue and maintaining frequent and strong lines of communication with our customers. You will also help build and maintain data engineering and product documentation.

Technical Support L1 (1st shift - Domain)

WP Engine
Austin
1 week ago
+24
You will serve as the first point of contact for our customers, supporting all of their WordPress questions and needs. You will develop a deep technical knowledge of the various open source technologies which deliver amazing digital experiences for our customers. WP Engine cares about you, meaning that we invest in both personal and professional development. Our mission is to develop you to your full potential and work with you through each stage of your career. We like to promote people within our business, and many of those folks started out in technical support. We recognize and reward talent, at WP Engine the best get better. If you are a self-motivator seeking a challenge and can think outside the box, then this role is for you!

Video Content Curator Intern

Atmosphere
Austin
1 week ago
+35
Atmosphere is looking for a Video Content Curator to join our team for a paid internship! Are you someone who loves finding the best content on the internet? Are you a savant when it comes to navigating Facebook, Instagram, and Twitter? Well, then this is the position for you!

Austin Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in Austin
LOCAL GUIDE
Best Software Engineer Jobs in Austin
LOCAL GUIDE
Coolest Tech Offices in Austin
LOCAL GUIDE
Best Sales Jobs in Austin
LOCAL GUIDE
Best Perks at Austin Tech Companies
LOCAL GUIDE
Best Data Science Jobs in Austin
LOCAL GUIDE
Best Marketing Jobs in Austin
LOCAL GUIDE
How to Find a Job in Austin Tech
LOCAL GUIDE
Women in Austin Tech
LOCAL GUIDE
New Tech Companies in Austin
LOCAL GUIDE
Best Tech & Startup Internships in Austin
LOCAL GUIDE
Best Austin Design Jobs