Austin Tech Jobs and Startup Jobs

9

Technical Support Representative

BigCommerce
Austin
4 days ago
+47
BigCommerce is seeking a Technical Support Representative for our 24X7 Customer Success Services (CSS) Team. As a Technical Support Representative you will be responsible for supporting, providing value to and powering the growth of merchants using the world’s best, and most successful, eCommerce platform for growing businesses. You will educate customers on various platform features, troubleshoot technical issues, and enable merchants to sell more.

L&D Content Specialist

Copywriter

Literati
Austin
4 days ago
+19
We are searching for a writer with an experimental mindset, always looking to learn and iterate and improve on an idea—someone who is as passionate as we are about helping parents prioritize reading with their kids. If you’re a team player, an expert with a beginner’s mind, a rainmaker, or have a hint of alchemy up your sleeve, let’s talk.

Content Specialist, Sales and Marketing

EZ Texting
Austin
1 week ago
+47
The Sales Enablement Content Specialist will work cross functionally with EZ Texting’s Customer and Marketing teams to conceptualize, develop, write, edit, publish, and distribute content such as email campaigns, one pagers, marketing site updates, pitch deck slides, customer satisfaction surveys, customer resources, and other materials to address sales objections and customer challenges.

Product Marketing Intern

AffiniPay
Austin
1 week ago
+32
AffiniPay is looking for a Brand Management Intern to join our Marketing team. As a Brand Management Intern at AffiniPay, you will work closely with the LawPay Brand Managers to drive new customer acquisition and product adoption. This will cover everything from market research to campaign planning to data analysis. This is a highly collaborative role that works across all teams inside the Marketing organization.

Technical Support Manager - Adobe Commerce Cloud

Adobe
Austin
1 week ago
+57
As a Technical Support Manager your goal is to lead a team of Technical Support Engineers. You will provide senior level mentorship for technical issues, regional support initiatives and resolution management. You will have successfully led a software and/or SaaS-based technical support team, are a creative problem solver who is passionate about customer success, case deflection strategies and premium service delivery. We partner with our employees to provide an exciting work culture that everyone has an opportunity to craft. We value standout colleagues who love being a part of a team and want to influence the next wave in SaaS technology and Service innovation.

Freelance Photographer

GoDaddy
Austin
1 week ago
+28
GoDaddy is seeking talented photographers across the country to help us tell the stories of the local business owners we represent online. We take care of all the scheduling so that you can quickly and easily get behind the scenes with small businesses in your area. Our national network of photographers includes everyone from seasonal freelancers looking to fill holes in their schedules to photographers who are newer in their careers and looking to bolster their portfolios. We’ll provide creative style guides, descriptive shot lists, and constructive feedback along the way, and we’ll make the scheduling process smooth for you.

Technical Support & Process Lead - Commerce Cl…

Adobe
Austin
2 weeks ago
+57
Responsible for driving quality and customer experience across the Customer Engineering & Support organization through ticket queue supervision, guiding Engineers on ticket handling best practices, and finding opportunities for process or quality improvement. This is a newly established and highly dynamic role which will develop and execute an enterprise-class quality program and will help push customer delight to new heights!

Technical Support Engineer - Adobe Commerce Cloud

Adobe
Austin
2 weeks ago
+57
The Technical Support Engineer will provide support for the global Adobe Commerce Cloud customer base. Key elements of the role involve handling technical application and infrastructure issues and ensuring our customers are set-up for success. You will take ownership of high priority customer issues while working with the extended Adobe Support and Engineering teams. Team members will be required to thoroughly troubleshoot and document customer cases to ensure effective problem and preventative case management. The objective of this group is to create memorable customer experiences for our customers resulting in them being wildly successful using our products.

Software Engineering Internship

RunTitle
Austin
1 month ago
+20
Execute projects from start to finish alongside experienced software engineers: data gathering, requirements specification, processing, analysis, ongoing deliverables, and presentations. You are a member of the team. You will participate in team-wide meetings including daily standups, sprint planning, and code reviews. Write production-level object oriented code to automate tedious work that our users currently execute manually. Work with large data sets to solve difficult, non-routine analysis problems, applying advanced analytical methods as needed. Create models to make predictions that our team can utilize for sales and strategy, then create interfaces for users to interact with your predictions and analytics.

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