Austin Tech Jobs and Startup Jobs

7

Customer Support Engineer

ActiveProspect, Inc.
Austin
2 days ago
+23
The Customer Support Engineer is the first level of help for customers, managing all support tickets and chat conversations. You’ll problem solve and fix issues for customers, elevating more complex issues as appropriate to the team. You will be the owner of our support platform, automating where you can, and documenting as you go, making recommendations to the Product team as you see trends in questions and use cases develop.

Technical Support Representative

BigCommerce
Austin
1 week ago
+47
BigCommerce, named a 2019 "Best Place to Work" in Austin, is seeking a Technical Support Representative for our 24X7 Customer Success Services (CSS) Team. As a Technical Support Representative you will be responsible for supporting, providing value to, and powering the growth of merchants using the world’s best, and most successful, eCommerce platform for growing businesses. You will educate customers on various platform features, troubleshoot technical issues, and enable merchants to sell more.

Product Support Engineer

Team Manager, Technical Support

Freelance Photographer

GoDaddy
Austin
2 weeks ago
+28
GoDaddy is seeking talented photographers across the country to help us tell the stories of the local business owners we represent online. We take care of all the scheduling so that you can quickly and easily get behind the scenes with small businesses in your area. Our national network of photographers includes everyone from seasonal freelancers looking to fill holes in their schedules to photographers who are newer in their careers and looking to bolster their portfolios. We’ll provide creative style guides, descriptive shot lists, and constructive feedback along the way, and we’ll make the scheduling process smooth for you.

Sr UX Writer (Contract)

RetailMeNot, Inc.
Austin
2 weeks ago
+45
As a Senior UX Writer, you will partner with our product teams and marketing to create cohesive narratives across multiple channels and touch points, evolve our voice and tone, and develop our writing standards. In this role, you will use empathy and customer data to inform your content choices and advocate for the user.

eCommerce Software Support Engineer

Adobe
Austin
2 weeks ago
+57
Magento is looking for an eCommerce Software Support Engineer who has experience with an eCommerce Platform. The primary responsibility of this role is to work closely with Magento SI Developers to do deep dive technical investigations of issues reported and bring about timely resolutions pertaining to our Magento eCommerce software platform. You will address incidents within predetermined service levels, requiring the ability to multi-task and prioritize. In addition, you will carry out projects as assigned and work multi-functionally with other departments improving our product offering.

Curation Lead, Children's Books

Literati
Austin
2 weeks ago
+19
We are looking for a talented Curator with a junkie-like passion for children’s literature - as in, children’s books are your drug. You bring zeal and a meticulous fine-toothed comb to scouring the planet in search of the world’s most incredible children’s books. You would describe the hunt as sifting for gold, and feel enormous joy upon finding a true gem. You are lightning fast in your ability to assess good vs. truly great, and can curate thoughtfully while also moving 50 mph. Your sensibility could be described as the sweet spot between literary and commercial, and you love backlist as much as frontlist (across board books, picture books, chapter books, and middle grade novels). You’ve been in the children’s book space for years and are ready for your next adventure, based in Austin, TX. Location is non-negotiable, as in dust off your boots and start practicing your best yee-haw. world.

Developer Docs Technical Writer

Khoros
Austin
2 weeks ago
+58
We are looking for an enthusiastic Technical Writer with a passion for producing high-quality API/developer documentation that contributes to the overall success of our products. The Technical Writer will work directly with supporting teams and product managers to create conceptual, reference, best practice, and how-to developer documentation. You will document new products and features from scratch, as well as edit and reorganize existing content.

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