Austin Tech Jobs and Startup Jobs

45

Technical Support Representative

BigCommerce
Austin
32 minutes ago
+47
BigCommerce is seeking a Technical Support Representative for our 24X7 Customer Success Services (CSS) Team. As a Technical Support Representative you will be responsible for supporting, providing value to and powering the growth of merchants using the world’s best, and most successful, eCommerce platform for growing businesses. You will educate customers on various platform features, troubleshoot technical issues, and enable merchants to sell more.

Team Manager, Technical Support

Research Engineer Internship - Internet Measuremen…

Cloudflare
Austin
13 hours ago
+42
The Technology Research Team is focused on solving difficult problems in security, performance, and privacy at scale using cryptographic tools. This involves systems engineering, open source software development, protocol design, the implementation of cryptographic primitives, contributions to cutting-edge research in collaboration with academia, participation in Internet standards organizations like the IETF, and more. We are looking for systems engineers, programmers and researchers with a broad background and a specialization in cryptography to work on our team. Experience in Go, C and/or Lua is required, experience with x86/amd64 assembly is preferred.

Security Operations Support Lead

Product Content Internship

Technical Support Engineer - Multilingual Preferred

Internship- Partner & Brand Marketing (Paid)

FloSports
Austin
13 hours ago
+35
As a member of FloSports’ Partner and Brand Marketing team, the Partner and Brand Marketing Intern will contribute to the success of the marketing department by assisting with subscriber acquisition, on-site marketing, and partner outreach efforts for the entire FloSports network.  The ideal candidate is a critical thinker who is eager to learn about creative acquisition strategies and working with a high-profile brand. Success in the role requires someone who is extremely organized and who has the ability to perform in a dynamic work environment while collaborating cross-departmentally. This internship is based in our Austin, Texas office and is available for Summer 2020, tentatively running from mid-May through mid-August. Candidates must be available for a minimum of 20 hrs/week. This is a paid internship offering $15.00/hour.

Internship- Digital Marketing (Paid)

FloSports
Austin
13 hours ago
+35
The ideal candidate is a creative thinker who is eager to learn about modern digital marketing and sports media. Success in the role requires a proactive problem solver who has the ability to perform in a dynamic work environment while collaborating cross-departmentally. 

Internship- Lifecycle Marketing (Paid)

FloSports
Austin
13 hours ago
+35
As a member of FloSports’ Marketing Technology team, the Lifecycle Marketing Intern will contribute to the success of the marketing department by assisting with subscriber acquisition, engagement, and retention efforts for the entire FloSports network across all digital marketing channels. This role will support all sports/verticals for FloSports.tv. FloSports streams hundreds of live sporting events worldwide, reaching millions of fans. You will be responsible for supporting the email department across all verticals to improve customer acquisition and retention efforts.

Engineering Intern

Molecula
Austin
21 hours ago
As an Intern you will collaborate closely with full-time senior engineers. You will be working on real projects, with real clients and building your resume in the best way possible: by contributing to open source software.  Interns are fully integrated into our development process and will get practical software engineering experience.  You will also learn about Open Source business models, managed services, commercializing a SaaS cloud offering and much more.  At the end of your internship you will have broadened your experience as an engineer and have a new perspective on what it is like to challenge some of the biggest companies in the world with a truly disruptive technology.

Computational Chemistry Internship

Smarter Sorting
Austin
23 hours ago
+42
Smarter Sorting is seeking a Computational Chemistry Intern (paid) to join our dynamic team for the Spring semester. Our Computational Chemistry Intern will be essential in writing algorithms to predict the physical properties of consumer goods – an integral part of Smarter Sorting’s first-of-its-kind system to scale the regulatory classification of consumer chemical goods. Our inter will be successful in this role if they are able to understand each data source and how data is structured and acquired from each source.

Technical Support Engineer - Americas

Plivo
Austin
1 day ago
+23
Investigate, troubleshoot, diagnose and resolve technical issues for customers. Train and coach engineers on an ongoing basis. Work with our Product Management and Engineering teams to identify and drive improvements in our existing products. Contribute in developing technical content and IPs such as knowledge base articles, sample scripts, proof of concept, diagnostic tools etc.

Junior Technical Support Engineer - Americas

Plivo
Austin
1 day ago
+23
Maintain end to end knowledge and be hands-on on our products and will be responsible for support delivery to our customers on support incidents. Will be the first point of contact for Plivo's customers and will help in answering their queries and resolving their issues. Will collaborate with various cross-functional teams within Plivo and our telecom partners to resolve a customer problem, work on product supportability and assist on on-boarding customers. Will use your intellect and creativity to troubleshoot and resolve complex technical issues and also manage critical issues. Communicate with Plivo's customers via phone, email, and chat channels. Do precise scoping of technical issue and set the right expectations with the customer. Monitor and resolve all tickets coming into the support ticketing system from customers and telecom partners in the shortest time.

Software Developer Intern

Unity
Austin
1 day ago
+10
We are looking for a Software Developer Intern to join a team focused on building and delivering the next-generation of services to developers using the Unity game engine. As an individual contributor on a small team, you will help build and deploy existing services related to content delivery to the largest game development community in the world. You will also help implement technical solutions that focus on system performance and reliability at the largest scale. 

Product Marketing Intern

AffiniPay
Austin
1 day ago
+32
AffiniPay is looking for a Brand Management Intern to join our Marketing team. As a Brand Management Intern at AffiniPay, you will work closely with the LawPay Brand Managers to drive new customer acquisition and product adoption. This will cover everything from market research to campaign planning to data analysis. This is a highly collaborative role that works across all teams inside the Marketing organization.

Arts & Cultural Marketing Intern

Blackbaud
Austin
1 day ago
+41
Work with the Arts & Cultural marketing team to support an amazing group of customers and prospects: Museums, Zoos, Aquariums, Gardens, Performing Arts organizations, and more! You'll help expand our social media presence by researching market influencers. You'll also have an opportunity to improve data hygiene using our CRM.

Marketing Intern

Manager, Network Infrastructure

Strategy & Corporate Development Intern

WP Engine
Austin
1 day ago
+24
This role will focus on creating and vetting business cases for potential acquisition and alliance opportunities. Our intern will then work with our corporate development & alliance team to synthesize this research into broader strategy recommendations. We are looking for a business, or economics student (Masters degree preferred) who is able to work part-time (approx. 15 hours per week). This is a paid position, but we are open to the internship counting for academic credit.

Application Support Engineer, Telematics

CCC
Austin
1 day ago
+35
The Telematics Application Support Engineer is responsible for providing system and software support for application(s) developed and maintained in our Amazon (AWS) cloud infrastructure. The engineer should be a self-starter and be able to collaborate with Product development, QA teams and other such teams to gain and document application knowledge needed to support our services. This engineer will also troubleshoot and resolve any issues that occur within or pertain to the application software. As a support engineer, you will be responsible for addressing technical customer escalations related to application issues, workflow questions and resolving them on a day to day basis. The engineer will also work closely with development teams to address escalations that may require application software changes. This position will be responsible for technical interaction with Customer IT Departments as part of debugging and resolution during system and application outages. The support engineer will recommend the appropriate technology options to support the software to IT management.

Software Engineering Intern

Dosh
Austin
3 days ago
+31
We are searching for our first cohort of Software Engineering Interns to join and contribute to our growing development team in Austin, TX. As an intern, you will gain real-world experience and help us solve some of our most complex problems as we work towards our mission of moving billions of dollars to millions of people. 

IT Support Specialist II

Khoros
Austin
5 days ago
+58
The IT team provides internal systems management and end user desktop support for a global employee base of approximately 1000 in a rapidly growing and fast-paced environment. The IT Helpdesk Administrator will work closely with other team members to grow our enterprise systems, test and implement new technologies, and provide world-class support for our end users including a highly technical group of Engineers and Developers. 

Video Content Curator Intern

Atmosphere
Austin
5 days ago
+35
Atmosphere is looking for a Video Content Curator to join our team for a paid internship! Are you someone who loves finding the best content on the internet? Are you a savant when it comes to navigating Facebook, Instagram, and Twitter? Well, then this is the position for you!

Technical Support Manager - Adobe Commerce Cloud

Adobe
Austin
5 days ago
+57
As a Technical Support Manager your goal is to lead a team of Technical Support Engineers. You will provide senior level mentorship for technical issues, regional support initiatives and resolution management. You will have successfully led a software and/or SaaS-based technical support team, are a creative problem solver who is passionate about customer success, case deflection strategies and premium service delivery. We partner with our employees to provide an exciting work culture that everyone has an opportunity to craft. We value standout colleagues who love being a part of a team and want to influence the next wave in SaaS technology and Service innovation.

Sales Development Intern

Procore Technologies
Austin
1 week ago
+32
Procore is now accepting applications for our 2020 Summer Sales Development Internship Program. We’re looking for ambitious and talented students looking to take on an exciting challenge and join one of the highest-performing sales teams in software for Summer 2020. Procore’s Sales Development Internship is an opportunity to learn the ropes of sales and gain mentorship from a high-performing team. Exceptional performers will have significant opportunity for joining full-time after graduation.

Customer Support Engineer

Civitas Learning
Austin
1 week ago
+24
The Customer Support Engineer provides ETL, data engineering, and product support to customers and internal teams in our Services department. Specifically, this team member will focus on constructing and testing custom filters and custom ETL logic for our customers, as well as investigating and correcting complex bug fixes within our ETL codebase. More broadly, this position is responsible for resolving Tier 2 support issues by troubleshooting workflows, implementing SQL code and configuration changes, and translating customers’ business logic into SQL code. The SQL Support Engineer ensures all matters reach full-circle resolution by thoroughly tracking the lifecycle of an issue and maintaining frequent and strong lines of communication with our customers. You will also help build and maintain data engineering and product documentation.

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