Austin Tech Jobs and Startup Jobs

19

Technical Support Representative

BigCommerce
Austin
16 hours ago
+47
BigCommerce is seeking a Technical Support Representative for our 24X7 Customer Success Services (CSS) Team. As a Technical Support Representative you will be responsible for supporting, providing value to and powering the growth of merchants using the world’s best, and most successful, eCommerce platform for growing businesses. You will educate customers on various platform features, troubleshoot technical issues, and enable merchants to sell more.

Team Manager, Technical Support

Research Engineer Internship - Internet Measuremen…

Cloudflare
Austin
1 day ago
+42
The Technology Research Team is focused on solving difficult problems in security, performance, and privacy at scale using cryptographic tools. This involves systems engineering, open source software development, protocol design, the implementation of cryptographic primitives, contributions to cutting-edge research in collaboration with academia, participation in Internet standards organizations like the IETF, and more. We are looking for systems engineers, programmers and researchers with a broad background and a specialization in cryptography to work on our team. Experience in Go, C and/or Lua is required, experience with x86/amd64 assembly is preferred.

Security Operations Support Lead

Product Content Internship

Technical Support Engineer - Multilingual Preferred

Technical Support Engineer - Americas

Plivo
Austin
2 days ago
+23
Investigate, troubleshoot, diagnose and resolve technical issues for customers. Train and coach engineers on an ongoing basis. Work with our Product Management and Engineering teams to identify and drive improvements in our existing products. Contribute in developing technical content and IPs such as knowledge base articles, sample scripts, proof of concept, diagnostic tools etc.

Junior Technical Support Engineer - Americas

Plivo
Austin
2 days ago
+23
Maintain end to end knowledge and be hands-on on our products and will be responsible for support delivery to our customers on support incidents. Will be the first point of contact for Plivo's customers and will help in answering their queries and resolving their issues. Will collaborate with various cross-functional teams within Plivo and our telecom partners to resolve a customer problem, work on product supportability and assist on on-boarding customers. Will use your intellect and creativity to troubleshoot and resolve complex technical issues and also manage critical issues. Communicate with Plivo's customers via phone, email, and chat channels. Do precise scoping of technical issue and set the right expectations with the customer. Monitor and resolve all tickets coming into the support ticketing system from customers and telecom partners in the shortest time.

Arts & Cultural Marketing Intern

Blackbaud
Austin
2 days ago
+41
Work with the Arts & Cultural marketing team to support an amazing group of customers and prospects: Museums, Zoos, Aquariums, Gardens, Performing Arts organizations, and more! You'll help expand our social media presence by researching market influencers. You'll also have an opportunity to improve data hygiene using our CRM.

Marketing Intern

Manager, Network Infrastructure

Sales Development Intern

Procore Technologies
Austin
1 week ago
+32
Procore is now accepting applications for our 2020 Summer Sales Development Internship Program. We’re looking for ambitious and talented students looking to take on an exciting challenge and join one of the highest-performing sales teams in software for Summer 2020. Procore’s Sales Development Internship is an opportunity to learn the ropes of sales and gain mentorship from a high-performing team. Exceptional performers will have significant opportunity for joining full-time after graduation.

Sr. Technical Support Engineer

Quali
Austin
1 week ago
Job description Quali is seeking a Sr. Technical Support Engineer with solid technical expertise in the fields of DevOps value chain with experience in advance automation, virtual infrastructure and storage along with great communication skills. The candidate will be heavily focused on supporting Quali’s solution on-premise and in the cloud (SaaS), bringing value to Quali’s customers. The Sr. Technical Support Engineer is responsible for

Technical Support Engineer

Quali
Austin
1 week ago
Job description Quali is seeking a Technical Support Engineer with a desire to support Quali’s solution in the fields of DevOps value chain and advanced automation, virtual infrastructure and storage. The candidate will be heavily focused on supporting Quali’s solution on-premise and in the cloud (SaaS), bringing value to Quali’s customers. The Technical Support Engineer is responsible for proactive monitoring, troubleshooting, and resolution

Director Technology Support Services

CrowdStrike
Austin
1 week ago
+44
The Director of Technology Support Services (TSS) will provide technical expertise, leadership, and support of the daily activities of the IT Technology Services Team, providing worldwide support for internal customer questions, incidents, and service related requests.  This role supports CrowdStrike’s IT functions worldwide, ensuring technology support services are delivered in a customer-focused approach.

Technical Support Engineer

Sales Development Intern - Part Time

Falcon Complete Intern (Summer 2020)

Sales Development Summer Intern

Load 1 more jobs5 jobs at CrowdStrike

Technical Operations Analyst (Customer L2-L3 Suppo…

SecureLink
Austin
2 weeks ago
+35
Who We Are Astronauts needed for a mission. At the risk of sounding immodest, SecureLink may be the coolest company you've never heard of. After 14 years in business, we announced a strategic investment from Vista Equity Partners in 2017. Vista is the leading technology investment firm focusing exclusively on software, data, and technology-enabled companies. With our partners, existing customers, products and people, we are excited to launch the

Customer Success Manager

RapidDeploy
Austin
3 weeks ago
+31
Are you looking for an opportunity to be part of a fast-growing enterprise software company that saves lives? RapidDeploy is hiring a Customer Success Manager who will be based in Austin, TX. Our mission is to reduce emergency response times and increase situational awareness for first responders. Our cloud-based emergency 9-1-1 dispatch platform and analytics software is the future of emergency response. In the last 12 months, we’ve signed

Sales Development Representative Intern - Summer 2…

MongoDB
Austin
3 weeks ago
+50
As an intern you will participate in training that covers both MongoDB’s technology and sales process. You will have the opportunity to work on some of the most strategic enterprise accounts at the company both doing research and building account plans, but also by getting on the phone and speaking to live customers. You will be responsible for following up with customers who express interest in connecting MongoDB and running an initial discover call to understand their needs and how MongoDB can best support them. 

Technical Support Engineer

Rapid7
Austin
3 weeks ago
+24
The Technical Support Engineer provides world-class support to a wide range of security minded people and their companies. Ultimately, the support engineer will use their expertise and knowledge to help solve security challenges in the real world. Our support engineers thrive on excellent knowledge of security and vulnerability management along with an unmatched thirst to rapidly learn the newest technologies in our changing world.

Senior Support Engineer - Web Applications

Rapid7
Austin
3 weeks ago
+24
The Technical Support Engineer provides world-class support to a wide range of security minded people and their companies. Ultimately, the support engineer will use their expertise and knowledge to help solve security challenges in the real world. Our support engineers thrive on excellent knowledge of security and vulnerability management along with an unmatched thirst to rapidly learn the newest technologies in our changing world.

UI Engineering Intern

SailPoint
Austin
1 month ago
+34
SailPoint is seeking talented University students to fill positions within our Engineering organization.  If you are eager to be part of an engineering team passionate about frequently delivering customer value and celebrating these victories together, then consider joining us. 

Engineering Intern

SailPoint
Austin
2 months ago
+33
Work under the guidance of tenured engineers to develop enhancements to IdentityNow and IdentityAI products, tools and tests. Participate within the full development process including design, implementation, test, documentation, review and deployment. Implement software and procedures that provide value to the SailPoint team and our customers. Work with software and quality assurance engineers, technical writers and product managers to help deliver elegant software solutions. Learn about Agile, Angular, AWS, Chef, CSS, Docker, Groovy, HTML, Java, Javascript, Maven, REST, Ruby, Selenium, Scrum, SQL, Tomcat, XML, and others!

Duo Security Masters (Intern)-United States

Duo Security
Austin
3 months ago
+27
As an intern at Duo, you will work as an embedded member of a team to solve some of the most challenging problems in today’s security industry. You may work on building our mobile app, securing the cloud, helping us assess device security, improving usability for our end users, or helping us kill VPNs and passwords. At Duo we are musicians, hackers, hikers, gardeners, birders, and board game enthusiasts all working together to make Duo the most loved and trusted company in security. 

Data Science Interns

SailPoint
Austin
3 months ago
+32
SailPoint is seeking Data Science Interns to join our team of, data scientists, engineers, and designers to deliver the next generation of Machine-Learning-powered solutions. At SailPoint, you will work on the latest tools in Machine Learning, Big Data, Cloud Computing, Graph Databases to solve challenging problems. This is a paid internship that requires a highly motivated and results-driven personality who will thrive in a fast-paced environment. This is an excellent opportunity for an individual who wants to work as part of a skilled team to gain valuable experience in Data Science or Data Engineering developing actual products.

Duo Security Bachelors (Intern)- United States

Duo Security
Austin
4 months ago
+27
As an intern at Duo, you will work as an embedded member of a team to solve some of the most challenging problems in today’s security industry. You may work on building our mobile app, securing the cloud, helping us assess device security, improving usability for our end users, or helping us kill VPNs and passwords. At Duo we are musicians, hackers, hikers, gardeners, birders, and board game enthusiasts all working together to make Duo the most loved and trusted company in security. 

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