Austin Tech Jobs and Startup Jobs

13

Security Operations Support Lead

Cloudflare
Austin
1 day ago
+42
The Security Operations Support Lead supervises the technical activity of the Security Operations Support team. They will manage the escalation process and review incident and threat reports; develop and execute internal and external communication plans. They will measure team performance metrics and communicate the value of Security Operations to business leaders. Recommends how to optimize security monitoring tools and techniques. The Security Operations Support Team provides premium-level support for Cloudflare’s security products and features. Our largest and most technically sophisticated customers will contact Support for assistance and intelligence in dealing with threats or attacks on their infrastructure at OSI Layers 3, 4, and 7. This will span the range of Cloudflare security products from Magic Transit Infrastructure Protection, DDoS mitigation and Network Firewall, to using the Web Application firewall (WAF), Spectrum and Rate Limiting to help customers.

Product Content Internship

Technical Support Engineer - Multilingual Preferred

Research Engineer Internship - Internet Measurement

Technical Support Representative

BigCommerce
Austin
1 day ago
+47
BigCommerce, named a 2019 "Best Place to Work" in Austin, is seeking a Technical Support Representative for our 24X7 Customer Success Services (CSS) Team. As a Technical Support Representative you will be responsible for supporting, providing value to, and powering the growth of merchants using the world’s best, and most successful, eCommerce platform for growing businesses. You will educate customers on various platform features, troubleshoot technical issues, and enable merchants to sell more.

Product Support Engineer

Team Manager, Technical Support

IT Support Specialist II

Khoros
Austin
4 days ago
+58
The IT team provides internal systems management and end user desktop support for a global employee base of approximately 1000 in a rapidly growing and fast-paced environment. The IT Helpdesk Administrator will work closely with other team members to grow our enterprise systems, test and implement new technologies, and provide world-class support for our end users including a highly technical group of Engineers and Developers. 

Technical Support Manager - Adobe Commerce Cloud

Adobe
Austin
5 days ago
+57
As a Technical Support Manager your goal is to lead a team of Technical Support Engineers. You will provide senior level mentorship for technical issues, regional support initiatives and resolution management. You will have successfully led a software and/or SaaS-based technical support team, are a creative problem solver who is passionate about customer success, case deflection strategies and premium service delivery. We partner with our employees to provide an exciting work culture that everyone has an opportunity to craft. We value standout colleagues who love being a part of a team and want to influence the next wave in SaaS technology and Service innovation.

Customer Support Engineer

ActiveProspect, Inc.
Austin
1 week ago
+23
The Customer Support Engineer is the first level of help for customers, managing all support tickets and chat conversations. You’ll problem solve and fix issues for customers, elevating more complex issues as appropriate to the team. You will be the owner of our support platform, automating where you can, and documenting as you go, making recommendations to the Product team as you see trends in questions and use cases develop.

Technical Operations Analyst (Customer L2-L3 Suppo…

SecureLink
Austin
2 weeks ago
+35
Who We Are Astronauts needed for a mission. At the risk of sounding immodest, SecureLink may be the coolest company you've never heard of. After 14 years in business, we announced a strategic investment from Vista Equity Partners in 2017. Vista is the leading technology investment firm focusing exclusively on software, data, and technology-enabled companies. With our partners, existing customers, products and people, we are excited to launch the

Technical Support Engineer

Rapid7
Austin
3 weeks ago
+24
The Technical Support Engineer provides world-class support to a wide range of security minded people and their companies. Ultimately, the support engineer will use their expertise and knowledge to help solve security challenges in the real world. Our support engineers thrive on excellent knowledge of security and vulnerability management along with an unmatched thirst to rapidly learn the newest technologies in our changing world.

Senior Support Engineer - Web Applications

Rapid7
Austin
3 weeks ago
+24
The Technical Support Engineer provides world-class support to a wide range of security minded people and their companies. Ultimately, the support engineer will use their expertise and knowledge to help solve security challenges in the real world. Our support engineers thrive on excellent knowledge of security and vulnerability management along with an unmatched thirst to rapidly learn the newest technologies in our changing world.

UI Engineering Intern

SailPoint
Austin
1 month ago
+34
SailPoint is seeking talented University students to fill positions within our Engineering organization.  If you are eager to be part of an engineering team passionate about frequently delivering customer value and celebrating these victories together, then consider joining us. 

Engineering Intern

SailPoint
Austin
2 months ago
+33
Work under the guidance of tenured engineers to develop enhancements to IdentityNow and IdentityAI products, tools and tests. Participate within the full development process including design, implementation, test, documentation, review and deployment. Implement software and procedures that provide value to the SailPoint team and our customers. Work with software and quality assurance engineers, technical writers and product managers to help deliver elegant software solutions. Learn about Agile, Angular, AWS, Chef, CSS, Docker, Groovy, HTML, Java, Javascript, Maven, REST, Ruby, Selenium, Scrum, SQL, Tomcat, XML, and others!

Duo Security Masters (Intern)-United States

Duo Security
Austin
3 months ago
+27
As an intern at Duo, you will work as an embedded member of a team to solve some of the most challenging problems in today’s security industry. You may work on building our mobile app, securing the cloud, helping us assess device security, improving usability for our end users, or helping us kill VPNs and passwords. At Duo we are musicians, hackers, hikers, gardeners, birders, and board game enthusiasts all working together to make Duo the most loved and trusted company in security. 

Data Science Interns

SailPoint
Austin
3 months ago
+32
SailPoint is seeking Data Science Interns to join our team of, data scientists, engineers, and designers to deliver the next generation of Machine-Learning-powered solutions. At SailPoint, you will work on the latest tools in Machine Learning, Big Data, Cloud Computing, Graph Databases to solve challenging problems. This is a paid internship that requires a highly motivated and results-driven personality who will thrive in a fast-paced environment. This is an excellent opportunity for an individual who wants to work as part of a skilled team to gain valuable experience in Data Science or Data Engineering developing actual products.

Duo Security Bachelors (Intern)- United States

Duo Security
Austin
4 months ago
+27
As an intern at Duo, you will work as an embedded member of a team to solve some of the most challenging problems in today’s security industry. You may work on building our mobile app, securing the cloud, helping us assess device security, improving usability for our end users, or helping us kill VPNs and passwords. At Duo we are musicians, hackers, hikers, gardeners, birders, and board game enthusiasts all working together to make Duo the most loved and trusted company in security. 

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