Austin Tech Jobs and Startup Jobs

11

Growth Marketing 2020 - Intern

Cloudflare
Austin
18 hours ago
+42
Cloudflare is looking for a Marketing Intern who is dynamic, creative, analytical, and has a passion for data-driven initiatives. This individual will join the Growth Marketing team to gather/analyze customer data and intent data to improve our customer insights, build customer/segment/industry profiles, and deliver killer marketing campaigns that help surface Customer pain points that Cloudflare solutions can resolve. 

Technical Support Engineer - Multilingual Preferred

Technical Support Engineer - Returnship

Product Content Internship

Technical Support Representative

BigCommerce
Austin
6 days ago
+47
BigCommerce is seeking a Technical Support Representative for our 24X7 Customer Success Services (CSS) Team. As a Technical Support Representative you will be responsible for supporting, providing value to and powering the growth of merchants using the world’s best, and most successful, eCommerce platform for growing businesses. You will educate customers on various platform features, troubleshoot technical issues, and enable merchants to sell more.

Technical Support Manager - Adobe Commerce Cloud

Adobe
Austin
2 weeks ago
+57
As a Technical Support Manager your goal is to lead a team of Technical Support Engineers. You will provide senior level mentorship for technical issues, regional support initiatives and resolution management. You will have successfully led a software and/or SaaS-based technical support team, are a creative problem solver who is passionate about customer success, case deflection strategies and premium service delivery. We partner with our employees to provide an exciting work culture that everyone has an opportunity to craft. We value standout colleagues who love being a part of a team and want to influence the next wave in SaaS technology and Service innovation.

Technical Support & Process Lead - Commerce Cl…

Adobe
Austin
2 weeks ago
+57
Responsible for driving quality and customer experience across the Customer Engineering & Support organization through ticket queue supervision, guiding Engineers on ticket handling best practices, and finding opportunities for process or quality improvement. This is a newly established and highly dynamic role which will develop and execute an enterprise-class quality program and will help push customer delight to new heights!

Marketing Intern - Editorial

PLANOLY
Austin
3 weeks ago
+22
As the Editorial Intern, your role will be a part of evolving our blog, newsletter, and video content to better serve our community and users. You’ll be focused on helping the team with planning, organizing, and researching. You’ll participate in monthly editorial meetings and occasionally attend marketing meetings to brainstorm. At the end of your internship, you’ll research and present on a marketing topic of your choice to the greater marketing team.

Technical Support Engineer - Adobe Commerce Cloud

Adobe
Austin
3 weeks ago
+57
The Technical Support Engineer will provide support for the global Adobe Commerce Cloud customer base. Key elements of the role involve handling technical application and infrastructure issues and ensuring our customers are set-up for success. You will take ownership of high priority customer issues while working with the extended Adobe Support and Engineering teams. Team members will be required to thoroughly troubleshoot and document customer cases to ensure effective problem and preventative case management. The objective of this group is to create memorable customer experiences for our customers resulting in them being wildly successful using our products.

Manager, Technical Support

SecureLink
Austin
3 weeks ago
+35
Work with Technical Operations team leads to coach and develop excellence in technical analysts across all resource tiers. Work with Product Development to ensure customer feedback and technical issues reported in the field receive appropriate visibility with sufficient detail. Work with Project Management to ensure implementation services and customer-facing project efforts are delivered correctly and in a timely manner, and that technical requirements are well understood by responsible contacts both internal and external. Work with Customer Success Managers to ensure customer communication, expectations, and satisfaction are well managed concerning the customer technical deployment. Be responsible for the management of the support organization and processes. Be responsible for the management of customer technical operations & processes. Monitor and report on performance and customer feedback metrics for each aspect of the Technical Operations organization.

Technical Support Engineer

Rapid7
Austin
4 weeks ago
+24
The Technical Support Engineer provides world-class support to a wide range of security minded people and their companies. Ultimately, the support engineer will use their expertise and knowledge to help solve security challenges in the real world. Our support engineers thrive on excellent knowledge of security and vulnerability management along with an unmatched thirst to rapidly learn the newest technologies in our changing world.

UI Engineering Intern

SailPoint
Austin
2 months ago
+34
SailPoint is seeking talented University students to fill positions within our Engineering organization.  If you are eager to be part of an engineering team passionate about frequently delivering customer value and celebrating these victories together, then consider joining us. 

Duo Security Masters (Intern)-United States

Duo Security
Austin
5 months ago
+41
As an intern at Duo, you will work as an embedded member of a team to solve some of the most challenging problems in today’s security industry. You may work on building our mobile app, securing the cloud, helping us assess device security, improving usability for our end users, or helping us kill VPNs and passwords. At Duo we are musicians, hackers, hikers, gardeners, birders, and board game enthusiasts all working together to make Duo the most loved and trusted company in security. 

Duo Security Bachelors (Intern)- United States

Duo Security
Austin
5 months ago
+41
As an intern at Duo, you will work as an embedded member of a team to solve some of the most challenging problems in today’s security industry. You may work on building our mobile app, securing the cloud, helping us assess device security, improving usability for our end users, or helping us kill VPNs and passwords. At Duo we are musicians, hackers, hikers, gardeners, birders, and board game enthusiasts all working together to make Duo the most loved and trusted company in security. 

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