Austin Tech Jobs and Startup Jobs

21

Community Support Representative (Hourly, Full-Tim…

Adia
Austin
1 day ago
+35
Your challenge, should you choose to accept: As Adia's Community Support Representative, you will be responsible for onboarding and supporting Adia app users. You will troubleshoot user issues, walk users through the onboarding process, support them through the employment verification process, and provide a helpful environment for the Adia user community. You’re a self-starter with a passion for being of service to those around you. You are

Customer Service Representative

Vrbo
Austin
1 day ago
+52
To be successful in this role, you thrive in a culture of rapid growth, frequent change, are technically inclined, and possess the ability to think creatively. You are a Professional Problem Solver by building positive rapport and communicating appropriately with different personality types. You are also a Specialized Consultant for all things Vrbo, guiding our customers around the site to help make their business and listing experience as successful as possible. You show integrity and remain calm and collected under pressure. We want team members who are not just going to get the job "done" but will go above and beyond to delight our customers. 

Partner Success Analyst, Reporting & Analytics

Software Technical Specialist-API Support

User Success Specialist - Phone Speciality

ShipStation
Austin
1 day ago
As a User Success Specialist on the Phone Team, you’ll be at the forefront of the ShipStation user experience. You’ll handle inbound calls, outbound calls, and emails from our users — ranging from the small Etsy seller to the huge eBay and Amazon seller. You’ll be helping users set up their businesses to be as efficient as possible or troubleshoot an issue that’s blocking their workday, so that they can succeed and fulfill their entrepreneurial dreams. You’ll accomplish this by developing an exhaustive understanding of the application and working closely with ShipStation’s team of amazing support specialists. If you are interested in being part of a cutting-edge SaaS software start-up that is loved by its customers, take a moment to apply!

Major Account Support Specialist

ShipStation
Austin
1 day ago
As a Major Account Support Specialist, you’ll be working with our largest and highest profile users through emails, live chats, and inbound phone calls to provide top level service. Simultaneously, you will build and improve our customer experience structure to preemptively address customer concerns before they happen. You’ll accomplish those tasks by developing an exhaustive understanding of the application while thinking outside the box to find creative workflows to maximize efficiency.

Community Manager

Draper Startup House
Austin
1 day ago
Draper Startup House is a network of entrepreneurial hostels that aggregates global talent and provides real human connection, inspired business travel and a community of diverse-minded global citizens. Each location will offer short-term accommodations, as well as co-working space, custom programming focused on entrepreneurship, access to venture capital funding, and the ability to submit pitch decks to the Draper Venture Network. Our mission is

ETL Data Transfer Engineer

BigCommerce
Austin
2 days ago
+36
BigCommerce, named a 2019 "Best Place to Work" in Austin, is looking for a Catalog Transfer Services Engineer. This role requires a strong technical background and applicants should be self-motivated and used to working within a small team environment. Employee is responsible for building and maintaining complex ETL software, building and maintaining a stand-alone, auto-scaling AWS infrastructure - including 24/7 on-call shifts to respond to any outages, building and maintaining internal software used by the CTS team locally and on VM’s to perform data transfer, maintain and develop over 10 (currently) Self Serve Apps offered in the BigCommerce Marketplace including the AWS Infrastructure, and any other ENG/DEV project that is considered senior. This role will also require you to be a technical lead on complex client-facing projects. 

Associate Customer Success Manager

Contract Office and Experience Coordinator

Product Support Engineer

Manager, Education Services

Senior Internal Controls Analyst

Senior Manager, Data Governance and Information Security

Technical Support Representative

Load 4 more jobs8 jobs at BigCommerce

Implementation Consultant

Brightpearl
Austin
5 days ago
+30
Lead implementations and manage relationships with project stakeholders (clients, third parties, vendors, and Brightpearl internal stakeholders). Review, de-risk, and provide accurate work estimates of Solution Proposals to Brightpearl Sales departments. Engage in project kick-off meetings to review expectations, deliverables, and timelines. Monitor and deliver artifacts to the agreed project plan. Ensure key project deliverables are up to a high standard of excellence. Ensure the timely communication of risks and/or issues for deliverables to internal and external stakeholders. Gather and document accurate requirements for software configuration designed to meet the true business needs of the client.

Sr Business Analyst - RxSaver

RetailMeNot, Inc.
Austin
5 days ago
+45
Develop interactive dashboards and reports using relational databases, Tableau and Excel to educate decision-makers at all levels of the business. Distill actionable insights from over 1PB of data to uncover business insights and drive the product roadmap forward. Develop and share new data products for expedited downstream analysis and application. Tackle complex business problems through crafting statistical models from data and metadata. Participate in strategic and tactical planning discussions, collaborate with business customers, capture requirements and deliver complete reporting solutions. Use data to equip partner-facing teams with insights for partner conversations. Develop intelligent forecasting tools as well as variance analysis to provide views of the health of the business and opportunities in the future. Leverage data and predictive analysis to clearly articulate problems and influence decisions that support the strategic direction. Recommend, develop, and implement key performance indicators to improve business results. Help us find opportunities to improve products and business partner relationships for RxSaver.

Software Engineer II, Data Science

Senior Data Engineer

Senior Business Analyst - BizOps

Executive Assistant

Content Insights Analyst

Data Engineer II

Business Analyst - BizOps

Load 4 more jobs8 jobs at RetailMeNot, Inc.

Customer Success Manager

Jolly
Austin
1 week ago
We're hiring a Customer Success Manager Create and operate a system that ensures users of Jolly 1) understand the ways Jolly solves their immediate problems, 2) begin using and getting value from Jolly, and 3) return consistently to get value from Jolly on an ongoing basis.  About Jolly Our mission is to end the exploitation era of the gig economy. Jolly is a professional social network for the gig economy, where freelancers and businesses

GRC Analyst

Volusion
Austin
1 week ago
+28
As a Governance, Risk, and Compliance (GRC) Analyst you will be reporting to the CISO. This role will be responsible for supporting our ongoing compliance efforts (PCI DSS, GDPR, CCPA, etc), working collaboratively to manage risk within the organization, and helping shape the Volusion information security program through documentation and evaluation of security controls within Volusion. You will work side by side with the information security team and others from across the organization to help ensure our customers and their shoppers’ data stays secure.

Head of Partners

Volusion
Austin
2 weeks ago
+28
Define and execute against a partnership strategy focused on increasing product-market fit and merchant acquisition. Build a lean and high-performing business development team capable of delivering meaningful results in areas directly related to a partnership program as well as other areas such as marketing and sales. Identify and manage partnership priorities for areas such as Product and Payments. Negotiate partnership commercial agreements, financial terms, product requirements, and go-to-market strategies across digital and offline. Participate, host, and represent Volusion at various trade shows and conferences. Present Volusion’s value propositions to developers, founders, merchants and partners to address their key business needs, in order to increase Volusion’s partnership ecosystem. Create and improve partnership contracts, workflows, collateral as well as internal systems needed to scale Volusion’s partnership program to support hundreds of the industry’s best technology and channel partners. Demonstrate immediate merchant acquisition growth via quantitative and qualitative reporting.

Implementation & Support Analyst

Brightpearl
Austin
2 weeks ago
+30
We are looking for a hard working, enthusiastic individual to work in our Professional Services and implementation project team. This is a new opportunity to join a rapidly expanding company to support a global multi channel software team. You will gain first hand experience of delivering a cloud ERP solution to businesses throughout the world, working with some of the most exciting up and coming brands. There is an opportunity to gain exposure to ecommerce platforms such as Magento, Bigcommerce & Shopify as well as online marketplaces such as eBay and Amazon.

Customer Support Specialist

Kazoo
Austin
2 weeks ago
+29
If you are talented, detail-oriented, passionate about problem-solving, and have a knack for building relationships with customers, then we want you to join Kazoo's Customer Success team. As a Customer Support Specialist, you will become an expert in responding to inquiries related to all of Kazoo's customers. The most successful candidates are those who thrive in an environment of constant change, are able to work independently to solve problems and are extremely detail oriented.

Engineering Manager, Master Data Applications

H-E-B
Austin
2 weeks ago
+44
As the Engineering Manager, Master Data Applications you'll raise up your team, helping develop individual careers and achieving goals, spotting and addressing common team problems, and coaching and mentoring those identified for potential company leadership. You'll work closely with stakeholders from product and design, and other engineering leaders, to provide high-quality, repeatable technology delivery for the digital engineering organization. You'll provide leadership across all aspects of development to maintain a high bar for technology, people, and process.

Manager, Data Architecture and Governance

H-E-B
Austin
2 weeks ago
+44
As the Manager of Data Architecture and Governance, you'll raise up your team, helping develop individual careers and achieving goals, spotting and addressing common team problems, and coaching and mentoring those identified for potential company leadership. You'll work closely with stakeholders from product and design, and other engineering leaders, to provide high-quality, repeatable technology delivery for the digital engineering organization. You'll provide leadership across all aspects of development to maintain a high bar for technology, people, and process.

Senior Data Engineer

H-E-B
Austin
1 month ago
+44
Work with HEB Digital teams to provide data solutions for ecommerce, supply chain, store operations, finance, and marketing reporting and analytics platforms. Contribute to existing data platforms and implement new technologies. Develop a deep understanding of HEB’s data and become a domain expert. Ensure data is distributed in a timely and accurate manner. Make data discoverable and accessible to business users.

Data Engineer

H-E-B
Austin
1 month ago
+44
Work with HEB Digital teams to provide data solutions for ecommerce, supply chain, store operations, finance, and marketing reporting and analytics platforms. Contribute to existing data platforms and implement new technologies. Develop a deep understanding of HEB’s data and become a domain expert. Ensure data is distributed in a timely and accurate manner. Make data discoverable and accessible to business users .

Senior Business Intelligence and Insights Analyst

Tecovas
Austin
2 months ago
We are growing rapidly at Tecovas, and are looking for a Senior Business Intelligence and Insights Analyst that will work closely with teams across Tecovas providing them insights and metrics that enable us to make better decisions and be more efficient.  You will develop a deep understanding of our business operations, processes, and how our data relates to our objectives. We are looking for someone who will drive and support strategic discussions with data and analysis. The Senior Business Intelligence and Insights Analyst will play an important role in developing operational reporting, visualizations, and data-driven insights across the company.

Sr. Data Architect - Austin

H-E-B
Austin
3 months ago
+44
Transform our data architecture for massive scale and high performance. Help evangelize high quality software engineering practices towards building data infrastructure and pipelines at scale. Design the architecture and schemas for the tables and be the technical lead for architecting it to be extendable, testable, maintainable and debuggable. Design data models for optimal storage and retrieval and optimize the data architecture to meet critical product and business requirements. Understand logging and how it impacts rest of our data flow, architect logging best practices where needed. Championing Data Principles and integrating them for pragmatic enforcement using Governance processes and frameworks. Laying the foundations of a modern enterprise Data Architecture discipline in alignment with our business capability focus areas and transformation roadmaps. Establishing architectural approaches and patterns that incorporate modernizing data governance, metadata management and data quality. Harvesting, developing and maintaining key Enterprise Data Architecture models.

Customer Support Associate

SelfMade
Austin
4 months ago
+12
In this role you will be supporting our Customer Success initiatives. Initially, this means making sure that all of our partners are set up with the various tools we need to run their marketing campaigns. Whether that’s by jumping on a call and doing screen shares or building walk-throughs to decrease friction for our partners, your goal is making sure the tech and logistic aspects of on-boarding are seamless. You will also support day-to-day admin needs, including billing and tech support.

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