Austin Tech Jobs and Startup Jobs

164

Technical Operations Analyst (Support)

SecureLink
Austin
3 hours ago
+31
Technical Operation Analysts are responsible for ensuring our customer deployment base is operational and functioning within expectations. In this role, you'll interact with customers to establish, fix, or expand their SecureLink deployment. In a nutshell, this role is all about providing excellent support through the entire life-cycle of a customer and interacting with all necessary internal teams to do so. This provides a unique experience as the position allows you to become technically versed in many areas.

Sr. Business Intelligence Analyst

Spredfast + Lithium
Austin
3 hours ago
+16
Collaborate with other BI team members to drive the strategic planning required to meet business needs and objectives. Serve as a subject matter expert and mentor around data analysis and related best practices to business partners. Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format. Propose and implement business metrics for senior management reviews and work with the team to design and develop data infrastructure to support business growth Perform deep-dives to find the root causes behind variances of key parameters over a given time-period Lead evaluations of business practices and implement needed changes to drive stated objectives. 

Executive Assistant

Opcity Inc
Austin
3 hours ago
+14
The Executive Assistant will oversee all administrative operations for members of the Executive team. This role requires expert level in professionalism. Your expertise, unparalleled discretion, professional agility, and honed attention to detail will be essential to collaborating and driving specific projects and deliverables. Working at our headquarters located at the Met Center, you will be an instrumental and valued extension of the efforts of these organizational leaders. To be able to do your job effectively, you must establish and build a rapport and build a list of preferences of all executives.

Call Center Representative

IT Desk Side Support

Customer Service Representative

Account Services Manager

Consumer Success Representative

Consumer Success Representative - Spanish Bilingual

Data Support Engineer

Partner Growth Manager

Consumer Success Supervisor

Client Success Representative

Load 7 more jobs11 jobs at Opcity Inc

General Manager, Aceable

Aceable
Austin
3 hours ago
+19
Be accountable for the business unit’s performance versus a mutually agreed upon strategy and budget. Optimize the strategy and key initiatives to accelerate growth and profitability. Work with FP&A on optimizing product strategy. Work with Product and Marketing on optimizing exposure of the product to Aceable’s course takers as well as fostering programs to grow new prospects for the operation. Lead efforts to optimize call center costs while maintaining a high standard of quality in alignment with the Aceable brand. Manage a team of high caliber industry veterans, ensuring everyone is well-coordinated within Aceable as well as productive via managing people and procedures. Review organizational process flows and expenses with an eye towards further improving efficiencies.

Customer Operations Associate (Remote)

Airfordable
Austin
4 hours ago
About Airfordable Airfordable is a travel and financial technology company that is on a mission to make travel accessible and affordable to anyone, anywhere. We allow anyone to book flights for only a fraction of the cost upfront and the rest in installments before they fly. We're continuously building a travel platform that will empower traveler to do more with less in an easy and fun way. We're a remote team headquartered in Chicago and have

Associate Technical Support Engineer

Spredfast + Lithium
Austin
4 hours ago
+16
Monitor requests through multiple channels including cases and phone, provide support and respond to queries from our customers in an accurate and timely manner. Escalate problems to the correct teams where appropriate. Resolving simple requests without needing to escalate. Identifying documentation requirements in our knowledge base. Maintaining our high standards for customer communication and response times. Engaging in training opportunities on our products and key technical areas.

Data Research Intern

Procore Technologies
Austin
4 hours ago
+20
Procore is now accepting applications for our 2019 Summer Internship Program. We’re looking for ambitious and talented students looking to take on an exciting challenge and join one of the highest-performing sales teams in software for Summer 2019. Procore’s Sales Development Internship is an opportunity to learn the ropes of sales and gain mentorship from a high-performing team. Exceptional performers will have significant opportunity for joining full-time after graduation. As a Sales Development Intern at Procore, you’ll be part of a larger internship class of 50 plus peers in different fields, you’ll have access to networking sessions and professional development trainings, and be assigned a mentor dedicated to guiding you through the process of learning.

Customer Support Representative (Bilingual, French)

IT Security Intern

Information Systems Engineer

Customer Support Representative

Senior Systems Manager

Manager, Emerging Subcontractors

Director, IT Security

Load 4 more jobs8 jobs at Procore Technologies

Customer Support Specialist- 2nd shift

Volusion
Austin
4 hours ago
+21
As a Customer Support Specialist- 2nd shift you will guide our merchants through any questions or challenges they may face with their online store. Every call, chat or ticket is an opportunity to educate our merchants on our industry leading ecommerce software. There are times when you won’t know the answer so we are looking for folks who are up for a challenge and are naturally curious. You DO NOT need call center experience to be a good fit for this role. If you've got a true desire to help people we want to hear from you!

Software Engineer Intern (Summer 2019)

Schoology
Austin
11 hours ago
As a Software Engineering Intern, you’ll be embedded with one of our existing software teams helping continue building the leading LMS software in this industry, Schoology! With several specific projects ongoing at any given time, you might go to sizing meetings, attending standups, coding, automating, or contributing to retrospectives. Each day you will experience a day in the life of a software engineer.

Technical Marketing Engineer (Cloud Security Resea…

NSS Labs
Austin
13 hours ago
+22
Prepare clearly articulated, well-researched, and credible technical reports, blogs, and commentary using NSS test data, expert opinion, primary research, and secondary sources. Manage and support enterprise client engagements ranging from simple inquiry calls to larger architectural engagements; present NSS’ research and expertise to enterprise clients at internal and external events. Provide NSS’ primary research team with data regarding the enterprise use of cloud security technologies; work with primary research team to finalize these questions and work to aggregate survey data to ensure validity. Communicate the use case for leading security products, including comparing/contrasting use cases and explaining underlying technologies to both engineering and business audiences. Build relationships and engage with enterprise clients, vendors, services providers, the reseller community, and industry bodies through teleconferences, on-site briefings, and travel to major industry events.

Information Technology Procurement Specialist

Amherst
Austin
9 hours ago
+15
Obtain quotes from vendors and create purchase orders. Review and approve invoices. Select vendors based on project requirements and market research. Assist in price negotiations for IT related services. Manage contracts, warranties, software licensing and renewals. Lifecycle Asset Management – conduct quarterly audits of stock. Facilitate deployment and recovery of assets to end users. Track and update technology budget against forecast and actual expenses. Work closely with facilities on office expansions and employee moves. Other duties as assigned.

Office Manager & Recruiting Coordinator

Pingboard
Austin
20 hours ago
+15
Pingboard is looking for an organized, outgoing Office Manager and Recruiting Coordinator. In this important role, you will make sure the team has everything they need to be successful. Be it in the office, where we do our best work, or while recruiting the best and brightest future Pingboarders, this person is sure to make a lasting impact. To succeed in this role, the ideal candidate will be highly organized, excited to take on all types of

Customer Support Manager

TrendKite
Austin
20 hours ago
+20
We are looking to hire an experienced Customer Support Manager to lead a team of account architects who provide post-sales support for existing customers. Account architects support customer issues such as optimizing dashboards, creating new boolean search queries, and answering basic to advanced questions about the platform via email-based tickets. The manager will be expected to own performance metrics and KPIs, address any escalations, develop and refine processes, and provide career development to the team.

Customer Success Manager

Square Root
Austin
15 hours ago
+24
Tackle client integration + configuration of our products, training, project planning, contract management, and software delivery. Build strong relationships with our customers and gain a deep understanding of their industry and business strategy. Help our customers understand the full potential of our platform through upsells and ensure the success of renewals, which are the driving force of our business. Collaborate with teams from across Square Root to find the root cause of and creative solutions to real business problems. Be the voice of the customer, essential to project success and helping our customers reach their goals!

Administrative Assistant

Amherst
Austin
21 hours ago
+15
Amherst is hiring for an Administrative Assistant to provide administrative and operational support to the Senior Executive Assistant to the CEO and President. This role will report to the Senior Executive Assistant and be responsible for the administrative and operation support to the CEO of Amherst and President of Amherst Residential. The Administrative Assistant will be tasked with supporting a demanding calendar, travel management, scheduling meetings, expense reports and other duties assigned by the Senior Executive Assistant.

Publisher Manager

AdAction Interactive
Austin
23 hours ago
+18
AdAction Interactive is seeking a Publisher Manager to join our Media team and manage a portfolio of third party media supply partners.   This high growth potential role will work closely with all teams of the company from Sales to Campaign Strategists and will be responsible for maximizing our business relationships with our media supply partners to provide effective and diverse media solutions to our clients.

Technology Support Representative

Keller Williams Realty International
Austin
1 day ago
+16
Provide excellent customer service and technology support by chat, email and phone. Take a minimum of 40 tickets per day and maintain a one business day response time to all requests. Exhibit a high level of professionalism and empathy when interacting with customers and fellow team members. Own the client relationship by escalating issues when required and then maintaining ownership of the ticket until resolution. Alert management to increased call volume or repeat problems, when needed. Strive toward first contact resolution while proactively decreasing support volume by providing client with support resources and best practices. Appropriately categorize all interactions for reporting and analysis. Utilize training videos, support articles and fellow team members to stay up to date on product advancements and strive to acquire and maintain additional technical knowledge to better serve users in a changing technical environment.

CUSTOMER SUCCESS SPECIALIST

Drillinginfo
Austin
1 day ago
This is your opportunity to learn how technology is driving better decisions, faster across the Oil & Gas industry. The time spent here will challenge and accelerate your understanding of the variety of issues facing the Oil & Gas industry today. If interfacing with people is a strong suit, don’t miss your chance to shape the future of Oil & Gas. This position is based in Austin, TX and reports to the Customer Success Manager.

Orientation Onboarding Coach

Restaurant365
Austin
1 day ago
+18
Orientation Onboarding Coach   Restaurant365 is a rapidly growing SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, all-in-one solution for accounting and store operations for restaurants. We are one of the fastest growing tech platforms in the restaurant space and we recently secured a $20M investment from Bessemer Venture Partners. Our clients include well known franchises to your favorite local

Front Line Customer Support - Accounting Systems

Restaurant365
Austin
1 day ago
+18
Frontline Customer Support - Accounting Software Restaurant365 is a rapidly growing SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, all-in-one solution for accounting and store operations for restaurants. WE HELP RESTAURANTS GROW! R365 is built upon quality, innovation, and accountability with offices in Irvine, CA and Austin, TX. We recently secured a $20M investment from Bessemer Venture Partners

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