Not specified Austin Startup and Tech Jobs

43

Customer Support Specialist I

GoDaddy
Austin
1 day ago
+28
Field and route inbound calls from our local business customers, ensuring that we get back to them quickly and with high quality. Provide personalized support that aligns with our company brand and voice, directly impacting our customer retention. Take ownership of your results by driving high quality customer service resulting in meeting or exceeding the monthly goals associated with the role every month. Be empowered to think independently and critically, going above-and-beyond to deliver the right solution for each customer. Identify trends and areas for improvement, so we can continually serve customers better. Challenge yourself, your teammates, and your leaders to continually improve performance.

Software Developer Intern, Editor

Unity
Austin
1 day ago
+10
Collaborating in architecture and implementation of Unity engine and editor features and improvements. Implementing cloud service support features in the Unity engine. Developing user workflows, specifically around content management, content build, and cloud delivery. Operating within a distributed team, you will collaborate with both local and remote colleagues to assess priorities and accomplish tasks.

Professional Services Operations Specialist

MongoDB
Austin
1 day ago
+50
The Professional Services (PS) Operations Specialist will be part of a global Operations team. This role is responsible for the overall operations of MongoDB Services in North America alongside another Operations Specialist in this region. This is a key, busy and cross-functional role working closely with clients, sales, consultants, and the finance and legal teams to ensure successful delivery of services. This role is primarily responsible for project staffing and resource scheduling on a broad range of consulting engagements. In parallel, this role focuses on developing and implementing best practices and initiatives for our growing Services team. This role will report to the Director of Operations, Worldwide PS.

Customer Support Representative (Overnight)

Procore Technologies
Austin
1 day ago
+20
Procore's Customer Support Representatives are responsible for walking customers through the process of achieving their goals with the software. Support responds to telephone and web inquiries and provides user guidance, troubleshooting steps, and promotes Procore’s products and services.

Customer Support Representative

Technical Support Engineer - Multilingual Preferre…

Cloudflare
Austin
2 days ago
+21
Do you love solving complex problems and interacting with people? Are you passionate about helping customers and are a standout colleague? Cloudflare is seeking a Technical Customer Support Engineer to join our team. You will work with our customers on a variety of technical support issues as well as the Technical Operations team that is responsible for running our global distributed network. This is a position where you will learn the inner workings of Cloudflare's technology and gain a deeper understanding of internet technologies.

IT Business Systems Manager

Product Strategy - Software Engineer Intern

Product Strategy - Product Manager Intern

Engineer - Data Center Deployment

Distributed Systems Engineer - Bot Management

Load 2 more jobs6 jobs at Cloudflare

Engineering Summer Internship 2020

RigUp
Austin
2 days ago
+27
RigUp is hiring several Engineering Interns for Summer 2020 that will be working with the Engineering Team to learn and grow as a developer. Our ideal candidate for this role will be someone who is curious and ready to take on a challenge.

Marketplace Operations Intern

SaaS Quality Coordinator

SailPoint
Austin
2 days ago
+32
Understand identity governance customer use cases, past, present, and future. Learn and master SailPoint’s identity governance SaaS solutions. Advocate for quality horizontally across the SaaS organization, coordinating security, performance, usability and other testing efforts. Imagine and communicate ways to improve the identity governance experience. Design and execute usability and functional tests.

Customer Care Technician

HotSchedules
Austin
3 days ago
+40
Are you passionate about providing an unrivaled Customer Care experience, you have a super positive attitude and are self-motivated. The ideal candidate will thrive in a high volume, multi-tasking environment and be extremely detail oriented. If you have the ability to be accountable for your work, to take lead in a very busy environment and know how to prioritize and organize with only a moment’s notice, then you may be the person we are looking for! 

Customer Care Technician

HotSchedules
Austin
3 days ago
+40
Ability to quickly learn the HotSchedules product suite in order to be capable of supporting and troubleshooting them. Input complete and accurate notes in the internal systems. Effectively manage time and resources in order to deliver the highest value to our clients.

Technical Account Manager

Adobe
Austin
4 days ago
+57
Our Technical Account Managers (TAM) build, develop, and maintain one-on-one relationships with our top-tier customers. They produce and deliver a prescribed set of technical services specifically designed to help them maintain operational health, while adopting new solutions and functionality to maximize their investment. A person in this role must possess customer-facing and communication skills that enable you to represent Adobe best within a customer’s environment, driving discussions with multiple personas from developers and analysts to management and senior leadership — including within Adobe — regarding tasks, projects, cases, standard methodologies, and prioritization. One should also have proficiency to think strategically about people, process, and technology challenges as they help our customers realize the investment, efficiencies, advantages, and innovation available in the Adobe Experience Cloud.

Product Manager Intern

WP Engine
Austin
5 days ago
+15
We are searching for Product Management interns to join our rapidly expanding R&D team and help us enhance the managed cloud platform that enables our customers to build amazing digital experiences. Our internship offers an opportunity to collaborate in an Agile team environment making significant contributions to meaningful projects. The right person will have a sense for technology and can tackle customer and business problems. They will be hyper curious about our customers and identifying their pain points in pursuit of a well-optimized and successful product!

Spring Semester Internship

Social Solutions
Austin
6 days ago
+26
Provide research support to researchers and product managers. Work with data to find opportunities to improve the experience that we provide to clients. Assist with data collection and analysis. Communicate with internal and external clients to provide analytical solutions. Help clients advance the quality of information required for regulatory and compliance requirements. Research our competitors and compile information pertaining to pricing. Other duties as assigned.

Retention Specialist

GoDaddy
Austin
6 days ago
+28
The Customer Success Team is at the core of GoDaddy’s mission. Our team works hand-in-hand with local business owners to understand their business, communicate the value of our products to them, and deepen our long-term relationship. From day one, the Customer Success Team is GoDaddy’s connection to the customer, providing a positive on-boarding experience, communicating via email and phone to ensure that we exceed customers’ expectations, and acting as an ambassador of the GoDaddy brand. The Customer Success Team is also responsible for taking a consultative approach to the customer relationship, proactively identifying and closing revenue opportunities that provide additional value for our customers over time.

Software Developer Intern

Unity
Austin
1 week ago
+10
We are looking for a Software Developer Intern to join a team focused on building and delivering the next-generation of services to developers using the Unity game engine. As an individual contributor on a small team, you will help build and deploy existing services related to content delivery to the largest game development community in the world. You will also help implement technical solutions that focus on system performance and reliability at the largest scale. 

Devops Engineer Intern

Unity
Austin
1 week ago
+10
Unity Technologies is looking for a creative, driven, and dedicated Devops Engineer Intern to join the Cloud Devops team. This team partners with development teams across the Cloud organization and the rest of Unity, to ensure that Cloud projects have infrastructure that is stable, secure, and scalable, as we build and expand services to help creators develop and operate their games.

Product Manager Intern, Live Content

Unity
Austin
1 week ago
+10
As a Product Manager Intern on our team, your goal will be to develop an understanding of Unity’s tools and services, the challenges we face in the market, and how we can best enable our customer’s success. You will interact directly with our customers, gather feedback, and provide the help development team insights to ensure we are building products our users value. Your contributions have the potential to transform the future of how real-time 3D content is built and delivered!

Software Developer Intern

Unity
Austin
1 week ago
+10
Collaborate with local team members as well as those distributed in other cities and countries. Improve and develop testing processes for a continuous integration and deployment environment. Support various teams on a day-to-day basis, helping to improve quality, recognize risks, and look for opportunities to improve test coverage. Implement tools and processes for scalable testing solutions. Mentor other team members on all kinds of testing techniques.

Technical Support Representative

BigCommerce
Austin
1 week ago
+24
Provide outstanding phone, email, and chat based technical support to our customers in a fast-paced 24x7 environment (expect up to 7.5 hours of talk/chat time a day). Provide extraordinary support to our ever-growing merchant base with your unsurpassed customer service and problem solving capabilities. Develop solutions and utilize standard operating procedures for improving customer satisfaction and creating lifelong promoters of our brand. Communicate with the management team and developers to improve product functionality and resolve issues. Decrease incoming volume by striving toward first contact resolution and proactively on-boarding and advising customers on eCommerce best practices. Assist customers with common billing, invoice, and account issues. Utilize classroom, video, and self-paced training to stay ahead of product advancements and eCommerce best practices; utilize your knowledge to solve problems efficiently. Display high levels of professionalism and recurring interactions with departments inside and outside of the CSS organization.

Marketing Internship

Civitas Learning
Austin
1 week ago
+24
Civitas Learning is seeking an Event Marketing intern for the 2019 Fall semester. The Event Marketing intern will assist the Marketing team in proactive planning, communication, and coordination of overall event execution. These events include industry events, educational technology conferences, networking dinners or cocktail receptions, and customer-facing events.

Technical Operations Analyst (Customer L2-L3 Suppo…

SecureLink
Austin
1 week ago
+34
Technical Operation Analysts are responsible for ensuring our customer base is operational and functioning. In this role you will interact with customers to establish, fix, or expand their SecureLink deployment. This role is all about providing excellent support through the entire life-cycle of a customer and interacting with all necessary internal teams to do so. Working with our technical operations team provides a unique experience, allowing you to become technically versed in many areas. Day-to-day responsibilities include:

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