Austin Tech Jobs and Startup Jobs

21

Vendor Manager, NA

Vrbo
Austin
10 hours ago
+52
Our Global Customer Experience Team is seeking a Vendor Manager who will passionate about ensuring our vendors are delivering the highest quality services to our customers by evaluation of processes and procedures. In this position, you will collaborate with both external vendors and internal partners across all North America Vrbo brands with a focus on improving customer experience performance in customer service, sales, and operations. Critical

Customer Success Manager

AlertMedia
Austin
1 day ago
+38
Amherst is hiring for an energetic, hungry and highly organized Junior IT Project Manager that enjoys wearing multiple hats and thrives in fast-paced environments. In this role you have a variety of duties in support of our technology team including; managing multiple complex IT projects concurrently, providing day-to-day communication, coordination for projects and tasks; assisting with prioritization and resolution of issues.

Associate Customer Success Manager

BigCommerce
Austin
1 day ago
+47
BigCommerce, named a 2020 "Best Place to Work" in Austin, is looking for an Associate Customer Success Manager. As an Associate Customer Success Manager you will represent BigCommerce while advising our eCommerce merchants, provide industry leading advocacy, drive client revenue growth, and help our clients Sell More!

Manager, Customer Success Management

Technical Support Representative

Call Router

Payment Processing Specialist

Volusion
Austin
3 days ago
+29
Respond to merchant services inquiries via phone, CRM ticket, and chat. Retain ownership of merchant related issues, while communicating current status clearly and accurately. Troubleshoot and escalate merchant issues appropriately. Participate in cross-functional team projects. Directly perform account maintenance requests by inputting sensitive data in appropriate systems and fields with the highest degree of accuracy.

Remote Executive Assistant, The Desk (Part-time, C…

Unity
Austin
4 days ago
+10
The Remote Executive Assistant will provide remote support to departmental leaders across the organization to ensure seamless daily operations. This is an independent role, that gives you all the perks of working for a successful company while having an entirely flexible schedule. If you thrive on prioritizing and multitasking in order to help support busy executives, we’d like to meet you

Javascript/React.js Engineer

Literati
Austin
6 days ago
+19
Literati is looking for an exceptional individual to join our engineering team as a Front End Software Engineer. The right person for this role will be motivated to combine the art of design with the art of building elegant code. This includes the translation of UX design wireframes to actual code that will produce visual elements for the applications you are working on. You will work closely with the UX team to bridge the gap between design and technical implementation, taking an active role on both sides and defining how the application looks & feels as well as how it works.

Remote Executive Assistant, The Desk (Full time, C…

Unity
Austin
1 week ago
+10
Provide executive administrative support on a global/regional scale. Manage multiple executive calendars simultaneously. Arrange domestic and international travel. Prepare expense reports with a high degree of detail and accuracy. Assist with offsite event coordination.

Client Partner, Engage

Unity
Austin
1 week ago
+10
Sell and represent Unity engage products to game developers, industry conferences and events. Work cross-functionally to enhance the available products and influence future development. Grow and expand revenue and relationship with existing partners, while also developing and selling new partners . Grow revenue from various initiatives including adding more games, onboarding new studios within the client organization, recommending consulting projects, improving outcomes for developers. Understand the full scope of developer needs from Unity engage (analytics, A/B tests, retention, monetization, user acquisition) and advocate best practices to improve performance. Effectively use technical staff to address client opportunities and issues.

Salesforce Business Analyst, Customer 360 - Suppor…

Unity
Austin
1 week ago
+10
Unity’s Business Systems Team is looking for a Business Analyst, Customer 360 Support to help achieve the goal of having a single customer view in Salesforce.com to deliver a positive CRM experience for our Sales and Customer Success organizations. You will work across market segments, business units and geographies to support Go To Market strategies and help the IT product managers understand how our systems need to evolve to meet the growing and diverse needs of our business.

Client Journey Manager

Unity
Austin
1 week ago
+10
Engaging strategically with clients and prospects to understand their needs and how other Unity products can benefit them further. Build trusted relationships with senior decision-makers across the gaming industry and within Unity. Within Unity, you will be orchestrating various interventions with specialist Unity sales and support teams where opportunities have been identified with clients.

Major Account Support Specialist (11 AM - 8 PM CST…

ShipStation
Austin
2 weeks ago
As a Major Account Support Specialist, you’ll be working with our largest and highest profile users through emails, live chats, and inbound phone calls to provide top level service. Simultaneously, you will build and improve our customer experience structure to preemptively address customer concerns before they happen. You’ll accomplish those tasks by developing an exhaustive understanding of the application while thinking outside the box to find creative workflows to maximize efficiency.

User Success Specialist - Phone Speciality

ShipStation
Austin
2 weeks ago
As a User Success Specialist on the Phone Team, you’ll be at the forefront of the ShipStation user experience. You’ll handle inbound calls, outbound calls, and emails from our users — ranging from the small Etsy seller to the huge eBay and Amazon seller. You’ll be helping users set up their businesses to be as efficient as possible or troubleshoot an issue that’s blocking their workday, so that they can succeed and fulfill their entrepreneurial dreams. You’ll accomplish this by developing an exhaustive understanding of the application and working closely with ShipStation’s team of amazing support specialists. If you are interested in being part of a cutting-edge SaaS software start-up that is loved by its customers, take a moment to apply!

Front End Software Engineer

Literati
Austin
2 weeks ago
+19
Literati is looking for an exceptional individual to join our engineering team as a Front End Software Engineer. The right person for this role will be motivated to combine the art of design with the art of building elegant code. This includes the translation of UX design wireframes to actual code that will produce visual elements for the applications you are working on. You will work closely with the UX team to bridge the gap between design and technical implementation, taking an active role on both sides and defining how the application looks & feels as well as how it works.

Real Estate Agent Assistant

REX
Austin
2 weeks ago
+29
Build relationships and generate excitement about REX with existing customers. Provide exceptional support to current sellers by anticipating their needs, monitoring home sale activity, and ensuring marketing is performing optimally.  Assist the Listing Agent with listing duties such as preparing addendums and agreements, reviewing pricing and comps, and ensuring the escrow-dependent tasks are completed timely for a successful close. Serve as the company's liaison with all of the parties (lenders, appraisers, inspectors, etc.) involved in the sales transaction. Document tracking for large volume of real estate transactions. Manage projects to get a home listing live on REX’s website, which includes creating content, submitting vendor work orders, and scheduling showings and open houses.

Customer Success Specialist | Benefits + Bonus

REX
Austin
2 weeks ago
+29
Build relationships, generate excitement, and share REX’s value proposition with prospective customers. Respond to and convert inbound leads, which include phone calls and written inquiries (e.g. chat, email); collaborate with team members to ensure phone shifts are covered. Partner with the sales team to secure new customer appointments, generate sales activity reports, coordinate transactions, and prepare agreements. Comply with REX policy and all state/legal statutes.

Front End Engineer

REX
Austin
2 weeks ago
+29
Design user-facing products and internal workflow tools. Build apps from scratch, as well as develop existing applications. Guide the team in making an intelligent and pragmatic technical trade-off. Apply deep understanding of web technologies to reason about engineering/design tradeoffs.

Associate Real Estate Listing Agent

REX
Austin
2 weeks ago
+29
Build relationships and generate excitement about REX with existing customers. Provide exceptional support to current sellers by anticipating their needs, monitoring home sale activity, and ensuring marketing is performing optimally . Assist the Listing Agent with listing duties such as preparing addendums and agreements, reviewing pricing and comps, and ensuring the escrow-dependent tasks are completed timely for a successful close. Serve as the company's liaison with all of the parties (lenders, appraisers, inspectors, etc.) involved in the sales transaction. Document tracking for large volume of real estate transactions. Manage projects to get a home listing live on REX’s website, which includes creating content, submitting vendor work orders, and scheduling showings and open houses. Host showings and open houses as needed. Comply with REX policy and all state/legal statutes.

Virtual Assistant for Online Business

Adventures in Wisdom Inc.
Austin
3 weeks ago
Multi-year experience providing VA services for an 100% online business (not brick-and-mortar). At least 2 years of experience with Infusionsoft and WordPress (Divi Theme) required (we’re not looking for tech guru – looking for administrative experience with these tools – updating/editing pages and posts; updating editing templates, campaigns, reporting, order processing etc.). Experienced with and loves customer support (front line response to email inquiries, problem solving, etc.) – mindful and respectful of other cultures, religions, and beliefs. You will be interacting with people from all over the world! Very detail-oriented and process-oriented to ensure systems are updated correctly and reporting is accurate. Extremely self-accountable – meeting deadlines, communicating progress, and managed tasks/projects in Asana. Open to “wearing additional hats” as needed. We are an entrepreneurial organization and new opportunities may arise where we need your help.

Junior Compliance Analyst, Vendor Risk

Unity
Austin
3 weeks ago
+10
Unity is looking for a “Vendor Security analyst” in Austin (TX) to work on supplier/ third-party risk assessments as part of the procurement process. You will be a key member of the Security Program and will be working with the Legal and Procurement teams to facilitate the procurement process, while furthering Security initiatives within Unity’s Business Units.

Junior Compliance Analyst, Supplier Security

Unity
Austin
3 weeks ago
+10
Unity is looking for a “Compliance Analyst” in Austin (TX) to work on security compliance and self assessment/audit projects. You will be a key member of the Security Program and will be working with numerous internal and external stakeholders (for eg : Legal, Sales, Finance, IT, external auditors etc.) as well as Unity’s various Business Units. You will be instrumental in achieving Security and Compliance certifications and attestations.

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