Austin Tech Jobs and Startup Jobs

268

Lead Software Developer

ThoughtWorks
Austin
2 days ago
+11
Often the day-to-day primary point of contact with our clients. Able to strategically lead a project team to successful delivery. Excited to mentor, influence and lead a team of ThoughtWorkers and clients. An expert in at least one language or domain, and maybe in 2 or more.

Manager - Customer Success

OutboundEngine
Austin
2 days ago
+27
Managing the day-to-day operations of a team comprised of both Local Customer Success Representatives and Outsourced partners.  Driving team KPIs including customer satisfaction, net promoter score, renewed mrr, sourced referrals, and upsell mrr.  Training and developing front line reps towards their individual career goals both inside and beyond OutboundEngine.  Fostering a supportive, engaged, and thoughtful team environment. Working with other members of the customer success leadership team to diagnose and resolve operational and interpersonal problems.  Acting internally as the voice of the customer success team and the customers themselves in meetings and projects with other stakeholders across the company.  Developing and leading trainings on customer success principles, new processes, and other areas as the need arises. 

Customer Success Manager- Enterprise

HotSchedules
Austin
2 days ago
+40
• Work with the customers to ensure they are leveraging the solution and achieving success.  • Identify and assess renewal risks for customers’ license and collaborate with internal teams to ameliorate. Respond to incoming requests for cancellation of services and persuade our customers to remain with us.  • Execute our customer outreach program to stay connected with clients, understand their current and future needs, and help convey future product enhancements to meet those needs.  • Conduct product training or best practice sessions on the phone or in person, developing and learning new training techniques on an ongoing basis.  • Support the development of business opportunities in conjunction with the sales team.  • Generate qualified sales leads, proposal, and process sales orders as needed.  • Acquire and effectively communicate responses to client questions.  • Work with Account Executives and Marketing team to come up with new outbound marketing ideas.  • Maintain excellent knowledge of our portfolio of products and services in order to understand customers’ needs. • Identify opportunities to turn dissatisfied customers into happy customers.  • Identify new business practices that could be introduced or suggest modifications to existing practices that could reduce the risk of customer cancellation.  • Report regularly to team leader on all activities relating to the role. 

Senior Manager, Customer Support

Procore Technologies
Austin
2 days ago
+20
We’re looking for a Senior Manager of Customer Support to lead our Support Teams as we deliver memorable client interactions through high levels of technical aptitude, efficient processes, strong relationships with our Product Team, customer ownership, and overall team development. You’ll interact regularly with clients through feedback sessions, business reviews, and client escalations. You’ll help lead efforts around KPI refinement, process improvement, mentorship, Voice of the Customer programs, and more. You’ll also serve as our Austin site leader for our broader Solutions on Demand organization, which includes team members who work in our Documentation, Custom Solutions, and Training Center teams. 

Staff Software Engineer (iOS)

Customer Support Representative (Overnight)

Manager, Custom Solutions

Professional Services Solutions Consultant

Associate Partner Marketing Manager, Events

Director, Global Program Management

Program Manager, Certified Consultants

Executive Assistant

Customer Support Representative

Staff Software Engineer (Frontend)

Principal Software Engineer (Frontend)

Principal Security Engineer

Staff Software Engineer, IT Engineering

Manager, Enterprise Customer Success

Implementation Manager, Enterprise

Load 10 more jobs16 jobs at Procore Technologies

Customer Success Specialist

MongoDB
Austin
2 days ago
+50
We are looking for a driven, enthusiastic and hands-on Customer Success Specialist to help our customers realize and maximize the value of their MongoDB products and services. Individuals in this role have a passion for technology and the ambition to dive head-first into new challenges and are adaptive and excited to help innovate with new processes with a customer-centric mindset and attitude. We’re looking for someone who thrives by having regular interactions with customers and is proactive in their outreach.

Web Engineer

Khoros
Austin
2 days ago
+58
As a Web Engineer, you are an expert, implementing Khoros front-end customizations for our customers. To fulfill these responsibilities, you have extensive professional experience developing front-end web solutions, and you're a strong communicator who is comfortable offering expert technical advice directly to both technical and non-technical customers. You are also an excellent collaborator, working with our Project Managers, Technical Leads, back-end Application Engineers, and Front-End Developers on the requirements and design for the solutions you create. At the same time, you can work independently and efficiently, because you're organized, task-focused and self-responsible.

Sr. Consultant, Compromise Assessment

CrowdStrike
Austin
2 days ago
+36
Perform host and/or network-based forensics across Windows, Mac, and Linux platforms. Lead compromise assessments including analysis, project management and client interactions. Assist with analysis on incident response engagements. Produce high-quality written and verbal reports, presentations, recommendations, and findings to customer management. Demonstrate industry thought leadership through blog posts, CrowdCasts, and other public speaking events. Manage internal programs or teams.

Systems Engineer (VDI)

Senior Network Engineer

Vulnerability Management Analyst

Systems Engineer

Senior Project Manager

Automation Program Analyst

Manager, IT Network Engineering

Consultant

Threat Response Analyst

Senior Systems Engineer - Data Services

Senior/Principal Cloud Security Consultant

Jr. Infrastructure Engineer - Dev

Incident Response Analyst

Datacenter Logistics Coordinator

Planning Engineer

Desktop Support Technician

Enterprise Solutions Architect

Falcon Complete Intern (Summer 2020)

Sales Development Summer Intern

Sr. Manager, Competitive Intelligence

Systems Engineer

Load 10 more jobs22 jobs at CrowdStrike

Sr. Backend Engineer (Node Express)

TeleVet
Austin
2 days ago
Work closely with all consumers within the business: Product, Mobile, and Web. Define and drive development architecture on AWS. Ensure stability and scalability of our services. Collaborate with Product and frontend engineers to provide API endpoints. Contribute to and abide by best coding standards. Implement telemetry and reporting. Guide us with opinions on creating maintainable APIs. Create microservices and containerize various backend services. Coach new hires and peers. Assist in hiring top talent.

Sr. Full Stack Engineer

Literati
Austin
2 days ago
+13
You will be an engineer behind a very fast-growing brand. Our growing codebase has been carefully built with attention to readability and scalability (we think you'll be pleased with it). We value well-designed code and getting things done right, but most importantly, getting them done. We take both technical debt and deadlines seriously. You’ll need to be able to insert yourself anywhere needed: frontend, backend, everything in between. You won’t have to deal with a lot of bureaucracy and approvals to get product decisions made. You’ll be sharing an office space with the CEO. We are investing in new digital experiences all the time, and expanding our offerings within the world of literature. You will be laying the technical foundation for long-term success of the company, while rapidly launching new features and iterations.

Head of Provider Partnerships

Medici
Austin
2 days ago
Have a deep understanding of medical associations and how they operate. Utilize your existing relationships and continue to form close bonds with the leadership of state and national medical associations. Convince association leadership to endorse Medici as their preferred or only telemedicine app. Drive physician downloads through marketing, demos, and presentations. Encourage existing users to continue to use the app and invite their patients by developing and sharing best practices and case study material.

Full-Stack Engineer

RunTitle
Austin
2 days ago
+20
We are looking for an experienced developer to join our small, focused and highly-skilled technology team. You will have a seat at the table in helping determine what and how things get built, as opposed to just handed specs to implement. 

Front-end Software Engineer

RigUp
Austin
2 days ago
+27
We are looking for a Front-End Engineer to help continue building our frontend for energy jobs and services marketplace. The ideal candidate will have experience developing scalable software in partnership with diverse engineering teams and most aspect of our business.

Customer Support Representative (Weekend Support)

Director of Logistics, Marketplace Operations

Customer Support Representative

Engineering Summer Internship 2020

Customer Engagement Manager

Customer Engagement Specialist

Senior Software Engineer, Full Stack

Managing Director, New Verticals

Marketplace Operations Intern

IT Technician

Integration Manager, Mergers & Acquisitions

HSE Program Specialist

Senior Director, Operations

Strategy and Planning Director, Operations

Full Stack Software Engineer

Credit Lead

Workforce Onboarding Specialist

Load 10 more jobs18 jobs at RigUp

Senior Implementation Specialist

Vrbo
Austin
2 days ago
+52
We are seeking a Senior Implementation Specialist to join our Customer Experience Software Implementation team. We provide a high-touch, relationship-centered, satisfaction-focused software implementation experience for professional property managers globally. These property managers will use their new HomeAway/Vrbo software to lead vacation rental properties on behalf of property owners, run all aspects of reservations and guest services, and balance all accounting related to the properties’ operations.

Software Technical Specialist-API Support

Customer Service Representative

Manager, Project Management

Associate Partner Success Strategy Analyst

Senior Salesforce Developer

Senior DevOps Engineer

Partner Success Strategy Specialist

Software Engineer

Software Engineer - Android

Software Engineer - Mobile

Global Multimedia Learning Manager

Senior Front End Engineer

Senior Software Engineer

Manager, NA Trust & Safety Operations

Load 10 more jobs15 jobs at Vrbo

Software Engineer II, Ruby ( Billing Team)

BigCommerce
Austin
2 days ago
+24
Be a member of our Billing Teams that powers our account management systems. You’ll be working with team members to extend our products and integrate with a broad array of external services. BigCommerce offers a heavily collaborative environment helping you expand your skill set and take ideas from inception to delivery.

Purchasing Manager

Developer Documentation Specialist

Technical Support Representative

Senior Software Engineer, Ruby

Software Engineer II, Ruby (I&AM Team)

Senior Software Engineer, Ruby (Remote Opportunity)

Senior Software Engineer, Ruby (I&AM Team)

Load 4 more jobs8 jobs at BigCommerce

Senior Client Solutions Associate

GLG (Gerson Lehrman Group)
Austin
3 days ago
+16
Our Client Solutions team is the engine of GLG. Senior Associates work directly with our clients – professionals at the world’s top corporations, investment firms, management consultancies, and non-profits – to help them learn and make better decisions every day. Senior Associates facilitate custom learning solutions such as phone consultations, one-on-one meetings, surveys, reports, and consulting engagements with leading experts and executives.

Senior Software Developer

Pushnami
Austin
3 days ago
+38
You will be an important part of our DevOps team to create improvements and cutting-edge solutions for Pushnami Admin app, API, data bases, machine learning, and more. Your responsibilities will include working closely with our product design team to help build innovative solutions. You will primarily program in Angular, Node JS, and NoSQL Database (MongoDB, Cassandra, InfluxDB or similar). You will also contribute to improving Pushnami operations and infrastructure.

Customer Renewals Associate

LogicMonitor
Austin
3 days ago
+63
The Renewals/SaaS contracts specialist is responsible for in-quarter renewals/SaaS contracts and works directly with the LogicMonitor Customer Success and Account Management teams to ensure timely delivery of quotes to the customer. They must be a self-starter, pro-active and have excellent verbal and written communication skills as well as able to understand the software sales cycle and procurement processes. 

Director, Training and Enablement

Systems Engineer

Business Systems, Salesforce Administrator

Program Manager, Customer Experience

Contract Renewals Specialist

Enterprise Customer Success Manager

Senior Network Engineer

Load 4 more jobs8 jobs at LogicMonitor

Concierge Specialist

OJO Labs
Austin
3 days ago
+55
Communicate with consumers, agents, and lending partners via phone call, text, and email. Play the relationship manager role, becoming the primary communication hub between all of the OJO partners (home buyers, agents, and lenders.) Act as a liaison to gather all relevant information between the partners to assist and speed up the home buying process. Identify, assess, and remediate any issues between partners. Responsible for all transaction milestones between parties and updating all relevant home-journey information. We are a start-up with established processes in some places and no process in others. This role will help identify needs, gaps, areas for improvement, AND identify solutions. 

Customer Success Representative

OutboundEngine
Austin
3 days ago
+27
As a Customer Success Representative at OutboundEngine your day will be dedicated to helping our customers grow their individual businesses how they want. OE’s Customer Success Representatives spend most of their day interacting with customers at different points in the customer life cycle, predominantly via phone and email. You will have an impact on the businesses of our customers, the lives of your coworkers, and the bottom line of the company every day, in every interaction. 

Customer Support Engineer

Civitas Learning
Austin
3 days ago
+24
The Customer Support Engineer provides ETL, data engineering, and product support to customers and internal teams in our Services department. Specifically, this team member will focus on constructing and testing custom filters and custom ETL logic for our customers, as well as investigating and correcting complex bug fixes within our ETL codebase. More broadly, this position is responsible for resolving Tier 2 support issues by troubleshooting workflows, implementing SQL code and configuration changes, and translating customers’ business logic into SQL code. The SQL Support Engineer ensures all matters reach full-circle resolution by thoroughly tracking the lifecycle of an issue and maintaining frequent and strong lines of communication with our customers. You will also help build and maintain data engineering and product documentation.

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