Austin Tech Jobs and Startup Jobs

171

Technical Account Manager

Adobe
Austin
1 day ago
+57
Our Technical Account Managers (TAM) build, develop, and maintain one-on-one relationships with our top-tier customers. They produce and deliver a prescribed set of technical services specifically designed to help them maintain operational health, while adopting new solutions and functionality to maximize their investment. A person in this role must possess customer-facing and communication skills that enable you to represent Adobe best within a customer’s environment, driving discussions with multiple personas from developers and analysts to management and senior leadership — including within Adobe — regarding tasks, projects, cases, standard methodologies, and prioritization. One should also have proficiency to think strategically about people, process, and technology challenges as they help our customers realize the investment, efficiencies, advantages, and innovation available in the Adobe Experience Cloud.

Sr. Manager, Customer Success, Americas

Adobe
Austin
1 day ago
+57
Responsibility for owning the Americas Magento Customer Success team – a hand on second-line management role. In addition to strong Management skills you also come with an executive presence that will help you drive strategic conversations with some of our largest customers. Communicate the value proposition for the Magento platform and understand how it can be applied to address specific customer needs across geographies and vertical markets. Be responsible for delivering low gross churn, high software adoption, expansion of additional products and high customer happiness/net promoter scores in the Americas. Own the customer experience. Be a customer advocate to ensure the right priority and technical resources are being applied to maximize customer success activities, including working closely with the global customer support and product management teams.

Operations Manager

Arrive Logistics
Austin
1 day ago
+22
As an Operations Manager at Arrive, you will assume a leadership role in a vertical that manages the highest volume shippers in our network. You will take ownership of the operational strategy for our largest customers and will collaborate with Arrive's leadership to ensure we are maximizing enterprise opportunities.

Services Solutions Consultant

Social Solutions
Austin
1 day ago
+26
The Services Solutions Consultant works closely with Project Managers, Implementation Consultants, Form Builders, Developers (and other resources as needed) to assess, design and implement SSG's largest and/or most strategic customers. The primary responsibility of the Services Solutions Consultant is to design the vision and detailed design the solution that meets the customer's complex requirements taking into consideration interfaces, data migration, customizations, and other diverse elements of the total solution. This role will establish, use, and educate others regarding best practices in the application(s). This role is responsible for the overall customer-specific solution's quality, scalability and usability, providing oversight for the design of an enterprise system that meets and exceeds customer expectations. Services Solutions Consultant are expected to acquire and maintain expertise in the full suite of ETO and/or Apricot products, modules and features such that new, creative and previously unchartered paths to achieving customer requirements are pursued. Architects will serve as key team members for major implementation projects, with oversight responsibility for the work of a group of Implementation Consultants.

Spring Semester Internship

Tier 1 Customer Support Specialist

Project Manager

Opcity Inc
Austin
1 day ago
+14
The Project Manager, Implementation works as part of our Product team to set up lead sources, and support various projects for enterprise sales, business development, and marketing efforts. This role will report to a manager and will work closely with multiple departments in a cross-functional capacity. 

Consumer Success Manager

Customer Service Representative

Consumer Success Representative

Consumer Success Representative - Spanish Bilingual

Call Center Representative

Client Success Representative

Systems Engineer

Executive Assistant

Load 5 more jobs9 jobs at Opcity Inc

Associate Partner Success Strategy Analyst

Vrbo
Austin
1 day ago
+28
Working with the Partner Success leadership team, you will make recommendations that improve the performance of our sales team from one that is historically focused on selling advertisements to one focused on improved partner performance. You will conduct quantitative-based analyses to derive clear insights to enable leadership to set strategies and make well-informed business and investment decisions. You will collaborate effectively across all business and support functions at Vrbo (i.e., Executive management, Partner Success, Customer Service, Marketing & Analytics, Product & Design, Information Technology, Finance & Accounting, etc.) to implement new processes and programs and ensure timely delivery of high-impact work.

Partner Success Strategy Specialist

Senior Security Engineer - Splunk

Global Multimedia Learning Manager

Linux Systems Engineer

Manager, NA Trust & Safety Operations

Senior Implementation Specialist

Manager, Project Management

Load 4 more jobs8 jobs at Vrbo

DevTools Systems Engineer

Cloudflare
Austin
2 days ago
+21
We are looking for a systems engineer to join our DevTools team; an energetic team focused on improving developer velocity through tooling and automation. You will work on a range of tools, infrastructure and services - new and existing - with an aim to elegantly and efficiently solve problems and deliver practical, maintainable and scalable solutions. Reliability, performance and developer experience (DX) are critical factors to our CI/CD pipeline which you will help monitor, operate, and improve/optimize. 

Senior Network Engineer

Global Alliances Manager

Competitive Intelligence Manager

Team Lead, Customer Success Manager

IBM Channel Global Alliance Manager

IT Business Systems Manager

Technical Program Manager

Systems Engineer

Systems Engineer - Spectrum

Software Engineer - Network Systems

Product Strategy - Software Engineer Intern

Product Security Engineer

Product Strategy - Product Manager Intern

Customer Success Manager

Technical Support Engineer - Multilingual Preferred

Systems Reliability Engineer

IT Security Manager

Customer Events & Programs Manager

Load 10 more jobs19 jobs at Cloudflare

Director, Global Program Management

Procore Technologies
Austin
2 days ago
+20
As our Director, Global Program Management, you’ll use your passion for employee and customer experience to support highly complex, global SaaS solutions. To be successful in this role, you’ll be required to drive rigorous execution with high accuracy. You’re a strong and influential leader with experience developing talent and building high performing teams. If you’re a quick learner and self-starter—we’d love to hear from you!

Certified Consultant Program Manager

Executive Assistant

Customer Support Representative

Principal Security Engineer

Manager, Enterprise Customer Success

Implementation Manager, Enterprise

Professional Services Solutions Consultant

Associate Partner Marketing Manager, Events

Load 5 more jobs9 jobs at Procore Technologies

Product Manager Intern

WP Engine
Austin
2 days ago
+15
We are searching for Product Management interns to join our rapidly expanding R&D team and help us enhance the managed cloud platform that enables our customers to build amazing digital experiences. Our internship offers an opportunity to collaborate in an Agile team environment making significant contributions to meaningful projects. The right person will have a sense for technology and can tackle customer and business problems. They will be hyper curious about our customers and identifying their pain points in pursuit of a well-optimized and successful product!

Customer Onboarding Specialist (Sales)

SecureLink
Austin
2 days ago
+33
Work with SecureLink customers to understand and document their onboarding goals and capabilities. Relentlessly identify, research, and contact companies our customers want to onboard. Introduce SecureLink to companies, answer questions, and overcome common objections. Schedule professional services connections with the customer. Track on-boarded companies against plan to ensure customer success. Follow up with on-boarded companies to ensure they have a positive experience, with the additional key goal of generating extended opportunities for SecureLink.

Customer Success Manager

Evernote
Austin
2 days ago
+35
Account management – Maintain direct relationships with Evernote’s B2B customers. Ensure our customers have the right knowledge to use Evernote to its fullest capabilities. This entails scheduling and conducting product demos, gaining insight into customer use case(s), and providing custom trainings as required. Account Growth – Seek opportunities to grow adoption within the accounts you lead. Work with the administrators and key executives in the customer organization by providing solutions that are customized to the needs of those key stakeholders. On-boarding – Take the lead by on-boarding new customers onto Evernote’s platform. This will require cross-functional coordination with the Evernote Sales team to ascertain use cases and develop custom programs to ensure a smooth launch. Advocacy – As the main point of contact for the customer, advocate on our customer’s behalf. This includes partnering with cross-functional teams across marketing and product to serve as the voice of the customer within the organization.

Director, Training and Enablement

LogicMonitor
Austin
2 days ago
+63
This position is a highly visible function at LogicMonitor reporting directly to the VP of Operations. This key position will directly help ensure the effectiveness and competitiveness of the LogicMonitor Sales and Customer Success functions. This position is also responsible for customer education at LogicMonitor, ensuring customer gets the best value out of LogicMonitor's product. The primary role of this position is to provide an engaging and results driven training curriculum to increase speed to productivity for internal functions and speed to value for LogicMonitor customers.

Business Systems, Salesforce Administrator

Program Manager, Customer Experience

Renewals Specialist

Enterprise Customer Success Manager

Senior Network Engineer

IT Support Specialist Tier 3

Systems Engineer

Load 4 more jobs8 jobs at LogicMonitor

Senior Technical Support Engineer

Khoros
Austin
2 days ago
+53
Monitor requests through multiple channels including email and phone, providing support and responding to queries from our customers in an accurate and timely manner. Escalate problems to the correct teams where appropriate. Resolving simple requests without needing to escalate. Identifying documentation requirements in our knowledge base. Maintaining our high standards for customer communication and response times. Engaging in training opportunities on our products and key technical areas.

Customer Experience Associate

Khoros
Austin
2 days ago
+53
We are building a new, innovative team of Customer Experience experts designed to be an integral part of cross-functional sales teams having differentiating, solutions-focused discussions with our Customers. These teams help Customers define their vision for their own Customer Experience, craft the just right Khoros Professional Services packages to ensure Khoros software delivers on those Customer Experiences, and are strong examples of what it is to be a Khoros Customer.  The Customer Experience Associate is a critical member of the cross-functional team. Key focus areas include helping gather clear business and technical requirements from Customers and then matching those requirements to either standard services offerings or supporting Services Architects in the development of custom services solutions for customers.  Customer Experience Associates will contribute to clear and concise visions and presentations associated with active sales opportunities that are delivered to prospects as part of a solutions sales process. This position requires someone who is quick thinking, flexible, creative, and analytical. The ability to research, learn and quickly leverage complex information to share with our Customers is a key component of this position.

Senior Merchandiser

Kendra Scott
Austin
3 days ago
+33
The Senior Merchandiser is a professional member of the Merchandising team and reports to the Sr. Director of Merchandising. This is an exempt, salaried position whose primary responsibility is to develop merchandising product strategies and assortment plans, resulting in exciting and timely product assortments that will maximize sales, profits and support overall brand positioning. The Senior Merchandiser is responsible for the success of their categories and is expected to use their knowledge of current business, awareness of competition and fashion intuition to drive key action initiatives.

Visual Display Intern

Temporary IT Support Specialist

Retail Operations Intern

Supply Chain Intern

Visual Merchandising Intern

Photography Intern

Wholesale Intern

Merchandise Planning Intern

Merchandising Intern

Philanthropy Intern

Loss Prevention & Risk Management Intern

Merchandise Allocation Intern

IT Applications, Integrations and Business Intelligence Intern

Legal Intern

Human Resources Intern

Information Technology Intern

Financial Planning & Analysis Intern

Experiential Marketing Intern

Facilities Intern

Distribution Intern

Digital Graphic Design Intern (E-Commerce)

E-Commerce & Digital Marketing Intern

3D Design Intern

Retail General Manager

Load 10 more jobs25 jobs at Kendra Scott

Customer Engagement Manager

RigUp
Austin
3 days ago
+27
RigUp is hiring a Customer Engagement Manager that will be responsible for leading a team of 5-7 individuals dedicated to partnering with our customers. We’re looking for a highly motivated individual who thrives in a fast paced environment and has a passion for building relationships with the men and women in the energy industry. Our ideal candidate for this role will be someone who has experience leading high performing teams and working in a high-growth environment. Sound like you? Keep reading. 

Customer Engagement Specialist

Managing Director, New Verticals

Marketplace Operations Intern

IT Technician

Integration Manager, Mergers & Acquisitions

HSE Program Specialist

Senior Director, Operations

Strategy and Planning Director, Operations

Credit Lead

Workforce Onboarding Specialist

Customer Support Representative (Weekend Support)

Customer Support Representative

Engineering Summer Internship 2020

Load 10 more jobs14 jobs at RigUp

Senior Software Engineer, Back End

RetailMeNot, Inc.
Austin
3 days ago
+45
Lead technical design and delivery on complex systems, with a focus on next-generation marketing automation and CRM tools. Implement high performance, consumer scale web services to power personalization features in web and mobile applications. Build components within our data processing pipeline to acquire, aggregate, and normalize data sets. Work with Data Scientists to implement correlation and recommendation algorithms. Create scripts to deploy software onto new and existing cloud server infrastructure. Collaborate with engineers to deliver complex features across systems. Contribute to the overall system design, architecture, security, scalability, reliability, and performance of applications. Work with our product and marketing to create products and internal systems.

Senior Technical Project Manager

Senior Software Engineer

Implementation Manager

Kazoo
Austin
3 days ago
+29
Our ideal candidate has led complex customer relationships, has a deep understanding of software implementation, and understands how to build customer service processes and practices that will scale and grow with the business. This role will lead all levels of customer implementations and ensure customer relationships are win-win and will continue long-term. This role has a huge impact on customer retention. We serve to make our customers look good with their employees so exceptional service is a priority. Work fast, make quick yet informed decisions, have fun, connect with smart people, and leave feeling energized for more!

Staff Software Engineer, Application Backend

Optimizely
Austin
3 days ago
+45
As we continue to enhance our enterprise-class experimentation platform, we are looking for a senior engineer to help lead and create our next wave of services and architectural improvements. We want you to be idealistic but pragmatic, creative but able to embrace elegant simplicity in both code and infrastructure. Scale and performance are part of everything we build. You’ll be building the foundation that empowers billions of experiences across the world’s leading websites and digital experience providers.

Retention Specialist

GoDaddy
Austin
3 days ago
+28
The Customer Success Team is at the core of GoDaddy’s mission. Our team works hand-in-hand with local business owners to understand their business, communicate the value of our products to them, and deepen our long-term relationship. From day one, the Customer Success Team is GoDaddy’s connection to the customer, providing a positive on-boarding experience, communicating via email and phone to ensure that we exceed customers’ expectations, and acting as an ambassador of the GoDaddy brand. The Customer Success Team is also responsible for taking a consultative approach to the customer relationship, proactively identifying and closing revenue opportunities that provide additional value for our customers over time.

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