Austin Tech Jobs and Startup Jobs

134

Customer Success Manager - Mandarin & English…

Cloudflare
Austin
5 hours ago
+21
You will be responsible for ensuring the success of Cloudflare’s Enterprise customers and managing their post-sale experience. Acting as the primary point of contact for Cloudflare customers you’ll be "the face of the business”. You will own your book of business and will be responsible for delivering results on KPIs including revenue retention. You’ll regularly meet with customers to communicate Cloudflare's value; these conversations may happen in-person or via phone / video conference. Cloudflare delivers cutting-edge products and services, iterates quickly, and changes direction frequently. Maintaining a deep understanding of Cloudflare's solutions so that you can lead value-added customer conversations, understand customer's needs, and communicate these needs back to internal teams is critical to the role.

IT Billing Applications Manager

Customer Success Manager

IT Technical Billing Lead

Technical Support Engineer - Returnship

Team Lead, Customer Success Manager

Atlassian Tools Administrator

Load 3 more jobs7 jobs at Cloudflare

Customer Engagement Specialist

RigUp
Austin
9 hours ago
+27
RigUp is looking for a Customer Engagement Representative to join our newly-formed Community Management team. The Customer Engagement Representative will focus on building and strengthening relationships with our customer base: independent contractors in the oil and gas industry. The Community Management team partners with marketing to drive customer engagement and customer success and support to drive customer satisfaction.

Marketplace Operations Intern

Director Enablement & Training

Marketing Intern

Senior IT Experience Specialist

ThousandEyes
Austin
15 hours ago
We are looking for an extraordinary Senior IT Experience Specialist. In this position based in our Austin Office, where you will support the day-to-day IT needs of the business while delivering amazing service to our employees with exceptional customer service. As the face of IT in Austin, where your primary responsibilities will be to triage all level one support requests, resolve issues at the tier one level, and escalate issues out to the appropriate escalation resource. We are looking for a hardworking, organized, collaborative individual with technical ability who understands the importance of customer service. This person will be the first point of contact for all Austin and remote employees regarding any technical support needs. The right candidate will ensure employees’ workflow remains friction-free, by diagnosing both hardware and software issues and offering solutions to quickly get users up and running again. 

Customer Success Manager

BigCommerce
Austin
15 hours ago
+24
Maintain complete ownership over an assigned Book of Business of Enterprise customers. Be responsible for key customer success metrics including NPS, account growth, forecasting and revenue retention. Build strong reference-able working relationships with your clients from entry level to C-level executive. Research and understand your client’s industry and business in order to provide best practices, advice, and guidance to help them grow and achieve key strategic outcomes. Conduct strategic business reviews with your clients to implement plans that drive success within their business. Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders. Recommend apps, integrations, features and partners that best align with client need and BigCommerce goals.

Security Governance Risk & Compliance Analyst

Technical Support Representative

( MAC ) Desktop Support Engineer II

Product Support Engineer

Sr. Director, Strategy & Operations

Load 2 more jobs6 jobs at BigCommerce

Senior Customer Advocacy Manager

Compeat
Austin
15 hours ago
+25
Compeat, Inc. is looking to grow our team of Customer Advocacy Managers (CAMs). The Senior CAM is viewed as the primary account leader and single point of contact for all assigned accounts, representing the organization to our customers, and the customers to our organization. These individuals are responsible for identifying where the needs of both groups intersect and working to maximize the relationship for both sides, for the ultimate benefit and success of the company and our customers.

Escrow Assistant | Tech Startup

REX
Austin
12 hours ago
Iron Crest National Title (A REX company) is seeking an experienced Escrow Assistant to join our rapidly growing team. The right candidate is someone who: works well in a collaborative environment; pays close attention to detail; is systems and process-oriented; possesses strong interpersonal communication skills; and has a healthy appreciation for sarcasm.

Real Estate Agent Assistant

REX
Austin
12 hours ago
Build relationships and generate excitement about REX with existing customers. Provide exceptional support to current sellers by anticipating their needs, monitoring home sale activity, and ensuring marketing is performing optimally.  Assist the Listing Agent with listing duties such as preparing addendums and agreements, reviewing pricing and comps, and ensuring the escrow-dependent tasks are completed timely for a successful close. Serve as the company's liaison with all of the parties (lenders, appraisers, inspectors, etc.) involved in the sales transaction. Document tracking for large volume of real estate transactions. Manage projects to get a home listing live on REX’s website, which includes creating content, submitting vendor work orders, and scheduling showings and open houses.

Customer Success Specialist

REX
Austin
12 hours ago
Build relationships, generate excitement, and share REX’s value proposition with prospective customers. Respond to and convert inbound leads, which include phone calls and written inquiries (e.g. chat, email); collaborate with team members to ensure phone shifts are covered. Partner with the sales team to secure new customer appointments, generate sales activity reports, coordinate transactions, and prepare agreements. Comply with REX policy and all state/legal statutes.

Associate Real Estate Listing Agent

REX
Austin
12 hours ago
Build relationships and generate excitement about REX with existing customers. Provide exceptional support to current sellers by anticipating their needs, monitoring home sale activity, and ensuring marketing is performing optimally . Assist the Listing Agent with listing duties such as preparing addendums and agreements, reviewing pricing and comps, and ensuring the escrow-dependent tasks are completed timely for a successful close. Serve as the company's liaison with all of the parties (lenders, appraisers, inspectors, etc.) involved in the sales transaction. Document tracking for large volume of real estate transactions. Manage projects to get a home listing live on REX’s website, which includes creating content, submitting vendor work orders, and scheduling showings and open houses. Host showings and open houses as needed. Comply with REX policy and all state/legal statutes.

Customer Success Manager, Customer Success Operati…

Blackbaud
Austin
18 hours ago
+38
In this role, you will work closely with internal teams and stakeholders where you will have the responsibility to identify trends in data and seek opportunities to assist with adoption for our solutions and mitigate risk.  It is an incredible opportunity to demonstrate your customer centric focus with a cross-functional collaboration and have a direct impact on the success of our customers as they onboard and adopt their solution moving through the customer lifecycle. Ideally you are highly driven and results-oriented, who can balance the art of execution and tying it back to strategy.  We’re looking for someone who is resourceful and has had proven success in keeping the customer in mind and driving towards successful outcomes.

Customer Success Manager, Payments

Customer Support, Associate

Customer Success Manager, Arts & Cultural

Senior Network Engineer

Manager, Network Infrastructure

Systems Architect, Infrastructure & Operations

Team Lead, System & Network Operations Center

IT Change Management Analyst

Systems Engineer, Email Services

Director, IT Infrastructure and Operations

Manager, IT Change Management

IT System Operations Technician

VP of Professional Services

Load 10 more jobs14 jobs at Blackbaud

Customer Success Representative

OutboundEngine
Austin
1 day ago
+21
At OutboundEngine we know that marketing can be overwhelming for many small business owners. We combine simple software and talented people to help these small business owners keep their customers and gain new ones. We also know how frustrating and difficult customer service can be to work with effectively. The Members of the Customer Success team at OutboundEngine serve as trusted marketing partners to our customers helping them at every step of

Customer Success role at a fast growing company

ePayPolicy
Austin
1 day ago
ePayPolicy is the ONLY payment processor designed specifically for independent insurance agencies to accept credit card and ACH payments online. We’re the BEST at what we do, just ask any of the 24 state insurance associations that endorse us as their go-to payment processor. Our company was founded in 2014 by industry veterans with one goal in mind: Use tech to improve how insurance professionals accept payments. Today, with over 1,500 clients

Associate | Client Service | Financial Services

GLG (Gerson Lehrman Group)
Austin
1 day ago
+16
Our Client Service team is the engine of GLG. Senior Associates work directly with our clients – professionals at the world’s top corporations, investment firms, management consultancies, and non-profits – to help them learn and make better decisions every day. Senior Associates facilitate custom learning solutions such as phone consultations, one-on-one meetings, surveys, reports, and consulting engagements with leading experts and executives.

Sr Systems Administrator

ClearDATA
Austin
1 day ago
+37
This person will perform a wide array of tasks to support end users at our Austin headquarter and our satellite locations. This role may also develop internal and external documentation, perform QA on the support activities, and analyze issues for patterns to improve the IT support function. We are looking for people that want to always be doing more and learning more and are willing to work to make it happen.

IT Specialist - Intern

Cerity
Austin
1 day ago
+15
At Cerity, we’re pushing the boundaries to bring small business owners an innovative approach to workers’ comp insurance. In the modern business world, we’re helping you operate smarter. We are a different kind of company, one that wants to make insurance easy because it should be. Our goal is to make it easy for small business owners to protect their business. We believe small business owners need a simple no-hassle way to buy workers’ comp

Technical Support Specialist

Lightspeed Systems
Suburbs
1 day ago
+22
Do you consider yourself as someone with excellent customer service skills? Do you possess the super hero ability to effectively explain, using your amazing communications skills, technology in non-technical terms? Lightspeed Systems is looking to hire a Technical Support Specialist to join our Customer Service organization. This an intermediate position on our team with responsibilities of troubleshooting and supporting end users on a variety of

Lowe's Drop Ship Marketplace Manager

Spreetail
Austin
1 day ago
+32
Lead a team of Marketplace Mangers focused on Drop Ship Marketplaces. Be responsible for the channel P&L in their area. They continually drive financial awareness and improvement.  Drive automation and process improvement in the management of all channels.  Partner with the merchandising team to understand our assortment and pricing strategy of our products across all channels.  Set promotion and marketing targets for each marketplace and works with marketplace managers to execute the plan.  Work with MP merchandising team to develop merchandising plans that roll up to larger revenue targets.  Network and develop strategic relationships at our partnership companies.  Coach and develop the team of marketplace managers.

Head of Marketplace Management

Marketplace Manager - Google Express

Marketplace Channel Manager

Customer Success Manager

ClearDATA
Austin
1 day ago
+37
ClearDATA is seeking a talented Customer Success Manager to join our rapidly growing company. This is an excellent opportunity for you to leverage your account management expertise and gain new skills in the world of hosted and managed services while being part of the Health Care revolution to the Cloud. The ideal candidate will have experience working with Enterprise and/or Mid Market clients in a SaaS model, cloud hosting environment, or cloud-based professional services. Experience with Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP) is a huge plus. In our fast growth environment, we are looking for people that are eager to continuously learn and willing to work to make it happen.

Liquibase Support Engineer

Datical
Austin
2 days ago
+24
As a Software Support Engineer, you will investigate, reproduce, and diagnose complex issues affecting our customers on our products – Liquibase and Liquibase Pro. You should be passionate about solving tough technical problems and recommending improvements to products and processes. Technical skills are important, but so are persistence, patience and communication.

Event Marketing Internship

Civitas Learning
Austin
2 days ago
+24
Civitas Learning is seeking an Event Marketing intern for the 2019 Fall semester. The Event Marketing intern will assist the Marketing team in proactive planning, communication, and coordination of overall event execution. These events include industry events, educational technology conferences, networking dinners or cocktail receptions, and customer-facing events.

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