Austin Tech Jobs and Startup Jobs

137

Marketplace Operations Specialist

Worksmith
Austin
1 hour ago
+20
As a Marketplace Operations Specialist, you’ll play a critical role on the Worksmith platform by helping clients and vendors get jobs completed well and on-time. By providing top-notch customer service and logistical support, you’ll solve client problems and help vendors grow their businesses.

UX Content Strategist

Vrbo
Austin
1 hour ago
+28
As a UX content strategist on our team, you can take a long view of the customer’s “job to be done” and write clear, natural-sounding product content that aids and informs people at their point of need. You can quickly write microcopy for an A/B test or orchestrate content across complex product flows. You can synthesize, organize, and guide the flow of content into the product in ways that best serve the user and the business. And you can set aside ego and ownership to work with other teams — including engineers, product managers, designers, and localization experts — to make the right content decisions for our products.

Lead Copywriter

Guarantee Claim Specialist

Customer Service Representative

Analyst, Global Partner Success Operations

Senior Windows System Engineer

Software Tech Support Specialist

Load 3 more jobs7 jobs at Vrbo

Technical Support L1 (1st shift - Domain)

WP Engine
Austin
5 hours ago
+15
You will serve as the first point of contact for our customers, supporting all of their WordPress questions and needs. You will develop a deep technical knowledge of the various open source technologies which deliver amazing digital experiences for our customers. WP Engine cares about you, meaning that we invest in both personal and professional development. Our mission is to develop you to your full potential and work with you through each stage of your career. We like to promote people within our business, and many of those folks started out in technical support. We recognize and reward talent, at WP Engine the best get better. If you are a self-motivator seeking a challenge and can think outside the box, then this role is for you!

Part-Time Office Experience Manager

A Cloud Guru
Austin
17 hours ago
+30
As our Office Experience Manager, you'll own the inner workings and day-to-day operations of our Austin office, while cultivating an office experience that makes employees excited to come to work each day. No two days will be the same as deliver amazing employee experiences and influence the culture in Austin!

Director of Client Success

DISCO
Austin
17 hours ago
+31
Responsible for building out a proactive client success function, including leading a team of client success specialists. Define and execute processes and procedures to ensure quality and scalability of operations.  Collaborate cross functionally within and across the various internal functions. Help identify product issues from client feedback, and assist in finding ways to improve our product and processes.  Serve as the main POC for any escalations to ensure issues are resolved quickly. Provide solutions to our clients by utilizing strong problem solving skills with an analytical approach.

Marketing Intern

RigUp
Austin
13 hours ago
+27
We are looking for an intern to assist with all facets of event coordination. The internship will be approximately 15 - 20 hours per week. As an intern, you will work directly with the Field Marketing Specialist within the Marketing Department in planning, supporting and executing a wide range of events. This person will also help assist the Marketing Department with administrative duties as needed. 

Customer Engagement Specialist

IT Manager

Marketplace Operations Intern

Director Enablement & Training

Load 1 more jobs5 jobs at RigUp

IT Project Manager

SailPoint
Austin
19 hours ago
+32
This is an internal IT Project Management role on SailPoint’s IT Enterprise Programs team.  You will primarily be interacting with “internal customers” from multiple departments within the company.  Expect to work with Engineering, IT, Sales, Marketing, Finance, and Services to drive cross-functional and cross-organizational IT projects from inception to completion.  You will address business needs by evaluating business requirements and helping to identify technology solutions for those requirements. 

Administrative Assistant

HotSchedules
Austin
19 hours ago
+40
The Administrative Assistant is a dual role supporting the needs of the Austin office from 9am to 2pm daily, plus functional administrative and operational support to a variety of the company’s senior leaders.  Our Admin Assistant will partner with Human Resources to plan meaningful activities like volunteering, holiday events, or other special events that embody the company values and help keep team members motivated and engaged.  

Office Coordinator

Keller Williams Realty International
Austin
19 hours ago
+16
Provide a best-in-class experience for every caller by operating a multi-line phone system, directing callers to appropriate personnel, answering questions about KWRI, and offering directions and other information. Welcome and greet on-site visitors and monitor access and check ins. Serve as point of contact for building management and act at the liaison between building management and KWRI office. Maintain common areas such as reception room, conference rooms and main kitchen, to include wiping down counters, emptying dishwasher, organizing supplies and restocking snacks and beverages. Retrieve mail, deliveries and faxes and distribute to appropriate inboxes. Manage all office supplies by researching prices, maintaining inventory, and ordering where applicable for all KWRI offices. Partner with Operations Team members to ensure inventory of all KWRI printed materials, including letterhead, business cards, shipping/mailing supplies, etc. Work with the entire Operation Team to keep the office running smoothly.

Desktop Support Technician

Personify
Austin
20 hours ago
+12
This is a customer facing role supporting the IT help desk, corporate computers and network systems. The candidate must possess exemplary communication skills with the ability to speak to all levels of IT expertise. The candidate must be able to work well within a team.  This position requires after hours work, when needed.  The candidate needs to be able to lift 50lbs or more. 

Developer Documentation Specialist

BigCommerce
Austin
1 day ago
+24
BigCommerce, named a 2019 "Best Place to Work" in Austin, is looking for a Developer Documentation Specialist. BigCommerce is seeking an outstanding Developer Documentation Specialist with a proven ability to develop content targeted to professional developers and technical audiences for our SaaS eCommerce platform. This team helps set our documentation strategy and partners with our Product & Engineering teams to make documentation an interactive experience that ensures we're meeting the needs of successfully educating, informing, and guiding developers and partners. The ideal candidate has a technical background that enables her or him to easily outline content strategies and interact with engineers, product managers, technical program managers and customer-facing teams.

Content Marketing Specialist

Associate Customer Success Manager

Associate Web Content Publisher

Security Governance Risk & Compliance Analyst

Technical Support Representative

Product Support Engineer

Sr. Director, Strategy & Operations

Load 4 more jobs8 jobs at BigCommerce

Technical Support Engineer - Multilingual Preferre…

Cloudflare
Austin
1 day ago
+21
Do you love solving complex problems and interacting with people? Are you passionate about helping customers and are a standout colleague? Cloudflare is seeking a Technical Customer Support Engineer to join our team. You will work with our customers on a variety of technical support issues as well as the Technical Operations team that is responsible for running our global distributed network. This is a position where you will learn the inner workings of Cloudflare's technology and gain a deeper understanding of internet technologies.

Atlassian Tools Administrator

IT Billing Applications Manager

Customer Success Manager

IT Technical Billing Lead

Technical Support Engineer - Returnship

Team Lead, Customer Success Manager

Load 3 more jobs7 jobs at Cloudflare

Manager - Customer Success

OutboundEngine
Austin
1 day ago
+21
As a Manager on our Customer Success Team  your day will be dedicated to helping individual members of the team meet and exceed their goals. Does this seem like an exciting opportunity where you can help the team grow while achieving your career goals? If so take a look below and reach out. 

IT Security Engineer

Procore Technologies
Austin
1 day ago
+20
We are looking for an IT Security Engineer to join our team and be responsible for all technical aspects of security. You will work closely with Cloud and Procore Product, Network, Security Operation, and IT teams in designing solutions, providing security oversight and driving security projects to reduce the risk to Procore and Procore's Business System. This is a technical role with the expectation that you are fluent in security automation, system security, network security, compliance and incident response.

Customer Success Manager, Mid-Market (Specialty Contractors)

Manager, Documentation

SOC Analyst

IT Support Specialist

Customer Support Representative

Load 2 more jobs6 jobs at Procore Technologies

Technical Support Consultant

Compeat
Austin
1 day ago
+25
Compeat Technical Support Consultants play a critical role in providing Compeat customers with quality technical support. As part of the Technical Support team, the Technical Support Consultant will provide support both during installation of Compeat software and throughout the customer experience. As much as this position leans towards the technical side, it is critical you are someone who understands and subscribes to customer service principles.

Office Administrator

Social Solutions
Austin
1 day ago
+26
Answers telephones and directs the caller to the appropriate associate. Will transfer a caller to an associate's voice mailbox when the associate is unavailable. Monitors visitor access and issues badges when required. Greets and directs visitors to the company. Takes and retrieves messages for various personnel. Provides callers with information such as company address, directions to the company location, company fax numbers, company website and other related information.  Receives sorts and forwards incoming mail. Maintains and routes publications. Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.). Assists in the ordering, receiving, stocking and distribution of office supplies.

Sales and Marketing Intern - Fall Semester

Sales and Marketing Intern - Fall Semester

Client Success Manager

System Administrator

Load 1 more jobs5 jobs at Social Solutions

Team Manager, Customer Advocacy

Compeat
Austin
1 day ago
+25
Team Manager, Customer Advocacy This position is available in either our Austin, TX or Petaluma, CA office.  Description Are you a strong leader in the SaaS Customer Advocacy space with a passion for restaurants and industry? Compeat, Inc. is looking for a team lead to guide and mentor a stellar group of Customer Advocacy Managers and Operations Managers. Interested? Read on and apply if you meet the criteria!  Responsibilities: Manage and

Sr. Incident Response (IR) Consultant

CrowdStrike
Austin
2 days ago
+36
Perform host and/or network-based forensics across Windows, Mac, and Linux platforms. Perform basic malware analysis. Conduct red-team, penetration testing activities by leveraging actual adversary TTPs. Assess and develop information security and incident response programs in a proactive fashion to help mature the security posture of organizations prior to an incident. Lead incident response and proactive engagements. Produce high-quality written and verbal reports, presentations, recommendations, and findings to customer management. Demonstrate industry thought leadership through blog posts, CrowdCasts, and other public speaking events. Manage internal programs or teams.

Atlassian Systems Administrator

Desktop Support Technician

Manager, IT Network Engineering

Senior Network Engineer

Systems Administrator

Technical Account Manager - East Coast

IT Asset Manager

Sr. Manager, Production

Director, Sandbox Research & Development

Salesforce Business Analyst

Technical Account Manager - East Coast

Sr. Technical Editor

Load 9 more jobs13 jobs at CrowdStrike

Customer Advisor

Rapid7
Austin
2 days ago
+24
Rapid7 Customer Advisors partner with our customers above and beyond the tactical aspects of vulnerability management, application security, and threat detection and incident response. You will work with your customers to increase their resilience against threats through tailored mitigation recommendations, proactive threat awareness reporting, and regular touch-points to discuss IT security initiatives and associated best practices.

Director, Technical Customer Success

Rapid7
Austin
2 days ago
+24
Rapid7’s global team of Technical Account Managers and Customer Success Engineers provides our customers with expert advice, technical assistance, and enablement. We are seeking a senior leader who is capable of scaling our technical customer success services to match Rapid7’s growth and evolving product portfolio. Reporting to the VP of Global Technical Support, this is an opportunity to define the next generation of services as well as build the team and processes required to drive successful outcomes for our customers. If you are passionate about developing people as well as working cross-functionally to deliver value to customers, this could be the role for you!

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