Austin Tech Jobs and Startup Jobs

15

Head of Site Merchandising and Operations

Spreetail
Austin
1 day ago
+19
Collaborate on cross-functional seasonal planning process with Brand Marketing to develop and maintain a site content calendar for and to ensure alignment on showcasing relevant and seasonal categories, brands and products. Creates a roadmap to deliver best-in-class product content and works with Technology teams to create custom tools and functionality that increase team efficiency. Find, fix, and prevent prevailing issues within our catalog that create friction for customers or cause returns across all channels.  Build out product attributes, establish business rules and normalize size/color data to support rules-driven product placement, attribute-driven navigation and faceted navigation. Drive traffic and conversion through effective cross-category customer journeys and clickstreams, relevant search and navigation, product curation, product content, ratings & reviews and personalization relevancy. Drive incremental GMV while managing margin mix and work with Vendor Managers to align on site promotions and deals. Work with the Inventory team to ensure ideal inventory levels.  Develop and monitor KPIs that support data-driven decision making around site features, product and content placement, and optimization of product content to deliver on business goals. 

Sr. Marketplace Manager

Customer Support Specialist- 2nd shift

Volusion
Austin
1 day ago
+21
As a Customer Support Specialist- 2nd shift you will guide our merchants through any questions or challenges they may face with their online store. Every call, chat or ticket is an opportunity to educate our merchants on our industry leading ecommerce software. There are times when you won’t know the answer so we are looking for folks who are up for a challenge and are naturally curious. You DO NOT need call center experience to be a good fit for this role. If you've got a true desire to help people we want to hear from you!

People Administration Intern

BigCommerce
Austin
1 day ago
+24
BigCommerce is looking for a People Operations Intern who is an ambitious, technically savvy, problem-solving, organized individual to support our human resources efforts in the areas of HR administration and company culture. This is a contract position with an expected duration of 2 months.

Technical Support Representative

Product Support Engineer

Business Systems Manager

Tecovas
Austin
2 days ago
Own all current systems (NetSuite ERP, Celigo, Tableau, Shopify E-Commerce, etc.) and future systems. Responsible for the implementations, configurations and customizations of NetSuite, including all planning, reviews, and revisions pertaining to the organization’s evolving needs. Create and maintain all documentation of the system and oversee all knowledge base of NetSuite functionality, customization, and any integrations. Work with stakeholders to research, develop and lead all implementations for new systems, including successful roll out. Prepare reports, KPIs and dashboards as needed to fulfill end user requests and identify, evaluate and recommend other key technologies required to support and improve business processes associated to the NetSuite platform. Develop and maintain business process workflows. Be responsible for direct interaction with business eliciting comprehensive business requirements and use cases and recommending appropriate solutions. Support teams to communicate, verify, and test the desired functionality changes.

Customer Support Specialist- Overnight

Volusion
Austin
2 days ago
+21
As a Overnight Customer Support Specialist you will guide our merchants through any questions or challenges they may face with their online store. Every call, chat or ticket is an opportunity to educate our merchants on our industry leading ecommerce software. There are times when you won’t know the answer so we are looking for folks who are up for a challenge and are naturally curious. You DO NOT need call center experience to be a good fit for this role. If you've got a true desire to help people we want to hear from you!

Major Account Support Specialist

ShipStation
Austin
5 days ago
As a Major Account Support Specialist, you’ll be working with our largest and highest profile users through emails, live chats, and inbound hone calls to provide top level service. Simultaneously, you will build and improve our customer experience structure to preemptively address customer concerns before they happen. You’ll accomplish those tasks by developing an exhaustive understanding of the application while thinking outside the box to find creative workflows to maximize efficiency. ShipStation’s Major Account Support team is a fast-paced environment that requires our agents to be flexible to accommodate the needs of the business and our users.

SEO Writing Intern

Volusion
Austin
1 week ago
+21
At Volusion, we make products that people love. Our teams are dedicated to providing SaaS commerce solutions and services for all business types, ranging from startups to large enterprises. If you are the kind of student that loves working in teams and has a passion for driving positive change, we want to hear from you. The rundown: The Writing Intern will be responsible for assisting the Search Marketing team with creating written content for a

SaaS User Success Specialist

ShipStation
Austin
1 week ago
As a SAAS Support / User Success Specialist, you’ll be at the vanguard of ShipStation’s customer interaction. Answering the phone will be your primary responsibility, but you will also tackle emails and some live chats. Simultaneously, you will build and improve our customer experience structure to preemptively address customer concerns before they happen. You’ll accomplish those tasks by developing an exhaustive understanding of the application and working closely with ShipStation’s team of excellent engineers, designers, sales and marketing folks. If you are interested in being part of a cutting-edge SaaS software start-up that is loved by its customers, take a moment to apply!

Manager, North America Partner Success

HomeAway
Austin
1 week ago
+28
The Manager’s primary goal is to lead and manage a team to develop and grow relationships with our partners to maximize profitability and growth in line with HomeAway goals and values. The Manager coaches and trains their team to engage in high-quality, data-driven consultations with partners that persuade partners to take mutually-beneficial actions to improve conversion and grow bookings. Managers prioritize activities that maximize business value and motivate the team to achieve and exceed KPI targets. Managers are also involved in recruiting and developing high-potential talent, and serve as a liaison between their team and PS leadership and other internal HomeAway departments

Director of Strategic Planning

Tecovas
Austin
2 weeks ago
As a key member of the Merchandising team, this planning leader and critical team member will develop, own and lead the creation and execution of inventory and demand plans that meet the financial goals and business objectives of Tecovas. This role is highly cross-functional in nature and will partner closely with Finance, Operations, Marketing, and Retail leadership. Ultimately, this planning leader is accountable for owning our overall investment in inventory by making sure our on-hand balances are healthy, by ensuring that our inventory is turning at the right pace, by planning SKU balance and velocity targets across all categories, and in the end, by delivering a healthy gross margin return on our inventory investment.

Executive Assistant

Tecovas
Austin
2 weeks ago
Tecovas is looking for an Executive Assistant to providing high-level, administrative support to senior level Executives within the company. This position requires that you are highly organized, can juggle many tasks at once, and are comfortable interfacing with all levels of internal management and staff as well as outside clients, vendors and candidates in a fast-paced environment. Detailed responsibilities will include:

Account Manager

Gembah
Austin
2 weeks ago
About Gembah Gembah’s mission is to empower businesses to make any product, anywhere in the world with confidence. We are building a cloud-based platform and global network of experts to help manage our customer needs. We routinely help our customers from design to delivery. With a combined 30 years of manufacturing and supply chain expertise, we have delivered on our objectives with the world's leading Product Suppliers and Fulfillment by

Customer Experience Associate

Tecovas
Austin
2 weeks ago
We're passionate about customer experience here at Tecovas, and we're looking for someone to ensure our current and future customers have the best possible interaction with our brand and product.

International User Success Specialist - Australia

ShipStation
Austin
3 weeks ago
As an International User Success Specialist, you’ll be at the vanguard of ShipStation’s growth with international customers. You will assist in on-boarding new users and troubleshooting though email, live chats, and phone calls. 

Receptionist

Volusion
Austin
3 weeks ago
+21
As a Receptionist you will be the first point of contact for visitors and Volusioneers. A few of your responsibilities are greeting visitors, managing mail, and onboarding new employees. In addition, you’ll have an opportunity to work on various People & Culture initiatives that will be fun, challenging and make a significant impact.

Austin Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in Austin
LOCAL GUIDE
Best Software Engineer Jobs in Austin
LOCAL GUIDE
Coolest Tech Offices in Austin
LOCAL GUIDE
Best Sales Jobs in Austin
LOCAL GUIDE
Best Perks at Austin Tech Companies
LOCAL GUIDE
Best Data Science Jobs in Austin
LOCAL GUIDE
Best Marketing Jobs in Austin
LOCAL GUIDE
How to Find a Job in Austin Tech
LOCAL GUIDE
Women in Austin Tech
LOCAL GUIDE
New Tech Companies in Austin
LOCAL GUIDE
Best Tech & Startup Internships in Austin
LOCAL GUIDE
Best Austin Design Jobs