Austin Tech Jobs and Startup Jobs

26

Community Support Representative (Hourly, Full-Tim…

Adia
Austin
1 day ago
+35
Your challenge, should you choose to accept: As Adia's Community Support Representative, you will be responsible for onboarding and supporting Adia app users. You will troubleshoot user issues, walk users through the onboarding process, support them through the employment verification process, and provide a helpful environment for the Adia user community. You’re a self-starter with a passion for being of service to those around you. You are

Customer Service Representative

Vrbo
Austin
1 day ago
+52
To be successful in this role, you thrive in a culture of rapid growth, frequent change, are technically inclined, and possess the ability to think creatively. You are a Professional Problem Solver by building positive rapport and communicating appropriately with different personality types. You are also a Specialized Consultant for all things Vrbo, guiding our customers around the site to help make their business and listing experience as successful as possible. You show integrity and remain calm and collected under pressure. We want team members who are not just going to get the job "done" but will go above and beyond to delight our customers. 

Software Technical Specialist-API Support

User Success Specialist - Phone Speciality

ShipStation
Austin
1 day ago
As a User Success Specialist on the Phone Team, you’ll be at the forefront of the ShipStation user experience. You’ll handle inbound calls, outbound calls, and emails from our users — ranging from the small Etsy seller to the huge eBay and Amazon seller. You’ll be helping users set up their businesses to be as efficient as possible or troubleshoot an issue that’s blocking their workday, so that they can succeed and fulfill their entrepreneurial dreams. You’ll accomplish this by developing an exhaustive understanding of the application and working closely with ShipStation’s team of amazing support specialists. If you are interested in being part of a cutting-edge SaaS software start-up that is loved by its customers, take a moment to apply!

Major Account Support Specialist

ShipStation
Austin
1 day ago
As a Major Account Support Specialist, you’ll be working with our largest and highest profile users through emails, live chats, and inbound phone calls to provide top level service. Simultaneously, you will build and improve our customer experience structure to preemptively address customer concerns before they happen. You’ll accomplish those tasks by developing an exhaustive understanding of the application while thinking outside the box to find creative workflows to maximize efficiency.

Community Manager

Draper Startup House
Austin
1 day ago
Draper Startup House is a network of entrepreneurial hostels that aggregates global talent and provides real human connection, inspired business travel and a community of diverse-minded global citizens. Each location will offer short-term accommodations, as well as co-working space, custom programming focused on entrepreneurship, access to venture capital funding, and the ability to submit pitch decks to the Draper Venture Network. Our mission is

Customer Support Associate

ePayPolicy
Austin
4 days ago
+12
We’re looking for a customer support representative who is obsessed with delivering world-class service to join our vibrant company that’s growing fast. This role will be a key-player on our support staff and tasked with responding to customer inquiries lighting fast while being available at a moments notice when customers call for help.

Client Relations Specialist

Realized
Austin
4 days ago
+22
Realized is looking for a Client Relations Specialist to join our Investment team. The Client Relations Specialist will contact leads generated from the marketing department, qualify prospective clients, and schedule clients to speak with the team's Investment Consultants. The Client Relations Specialist is a critical component of our client engagement process and will partner with our Investment Consultants to position real estate wealth management solutions to clients throughout the United States.

Marketing Intern

Realized
Austin
4 days ago
+22
Realized Holdings is looking for a Marketing Intern for the 2020-2021 school year. Reporting directly to the Realized Marketing Managers, this role will be a general marketing internship and will work in digital, email, brand, content, and social media. Duties include a wide range of activities and we offer a highly collaborative, highly entrepreneurial environment where new ideas and approaches are encouraged. We promise you; it won't be boring! 

Associate Customer Success Manager

BigCommerce
Austin
4 days ago
+35
BigCommerce, named a 2020 "Best Place to Work" in Austin, is looking for an Associate Customer Success Manager. As an Associate Customer Success Manager you will represent BigCommerce while advising our eCommerce merchants, provide industry leading advocacy, drive client revenue growth, and help our clients Sell More!

Contract Office and Experience Coordinator

Product Support Engineer

Manager, Education Services

Technical Support Representative

Load 1 more jobs5 jobs at BigCommerce

Implementation Consultant

Brightpearl
Austin
5 days ago
+30
Lead implementations and manage relationships with project stakeholders (clients, third parties, vendors, and Brightpearl internal stakeholders). Review, de-risk, and provide accurate work estimates of Solution Proposals to Brightpearl Sales departments. Engage in project kick-off meetings to review expectations, deliverables, and timelines. Monitor and deliver artifacts to the agreed project plan. Ensure key project deliverables are up to a high standard of excellence. Ensure the timely communication of risks and/or issues for deliverables to internal and external stakeholders. Gather and document accurate requirements for software configuration designed to meet the true business needs of the client.

Executive Assistant

RetailMeNot, Inc.
Austin
5 days ago
+45
RetailMeNot is looking for an Executive Assistant to join our fast-paced team in beautiful downtown Austin TX. In this role, you will perform and handle complex technical and office administrative duties as well as support executives to whom you are assigned and their teams. Under minimal supervision and acting on your own initiative and direction, this position refines and prioritizes the executive’s day-to-day schedule, arranges travel, and additional responsibilities. You will manage the details of a highly confidential and critical nature, and function efficiently and effectively in a fast and professional environment. In addition, you will handle cross-functional coordination between programs and departments.

Customer Success Manager

Jolly
Austin
1 week ago
We're hiring a Customer Success Manager Create and operate a system that ensures users of Jolly 1) understand the ways Jolly solves their immediate problems, 2) begin using and getting value from Jolly, and 3) return consistently to get value from Jolly on an ongoing basis.  About Jolly Our mission is to end the exploitation era of the gig economy. Jolly is a professional social network for the gig economy, where freelancers and businesses

People Resources Intern

AffiniPay
Austin
1 week ago
+32
AffiniPay is looking for a People Resources Intern to join our People Resources Team. In this role, you’ll have the opportunity to gain valuable experience contributing to a growing team and company, as well as helping to create the best working experience for our teams here. Our ideal candidate will be a current student or recent graduate with specific interest in people resources opportunities, has a can-do attitude and is willing to jump in wherever help is needed.

Head of Partners

Volusion
Austin
2 weeks ago
+28
Define and execute against a partnership strategy focused on increasing product-market fit and merchant acquisition. Build a lean and high-performing business development team capable of delivering meaningful results in areas directly related to a partnership program as well as other areas such as marketing and sales. Identify and manage partnership priorities for areas such as Product and Payments. Negotiate partnership commercial agreements, financial terms, product requirements, and go-to-market strategies across digital and offline. Participate, host, and represent Volusion at various trade shows and conferences. Present Volusion’s value propositions to developers, founders, merchants and partners to address their key business needs, in order to increase Volusion’s partnership ecosystem. Create and improve partnership contracts, workflows, collateral as well as internal systems needed to scale Volusion’s partnership program to support hundreds of the industry’s best technology and channel partners. Demonstrate immediate merchant acquisition growth via quantitative and qualitative reporting.

Implementation & Support Analyst

Brightpearl
Austin
2 weeks ago
+30
We are looking for a hard working, enthusiastic individual to work in our Professional Services and implementation project team. This is a new opportunity to join a rapidly expanding company to support a global multi channel software team. You will gain first hand experience of delivering a cloud ERP solution to businesses throughout the world, working with some of the most exciting up and coming brands. There is an opportunity to gain exposure to ecommerce platforms such as Magento, Bigcommerce & Shopify as well as online marketplaces such as eBay and Amazon.

Customer Support Specialist

Kazoo
Austin
2 weeks ago
+29
If you are talented, detail-oriented, passionate about problem-solving, and have a knack for building relationships with customers, then we want you to join Kazoo's Customer Success team. As a Customer Support Specialist, you will become an expert in responding to inquiries related to all of Kazoo's customers. The most successful candidates are those who thrive in an environment of constant change, are able to work independently to solve problems and are extremely detail oriented.

Head of Acquisitions

Amherst
Austin
2 weeks ago
+35
Oversee the Acquisition department’s underwriting and acquisition of single-family properties for both internal and investor portfolios. Work with partners in Acquisition Management, Construction, and Property Management to move newly acquired houses into stabilized rentals as quickly as possible. Build repeatable processes for successfully identifying and underwriting properties in a supply chain fashion. Constantly working with your management team to identify efficiencies to purchase a substantial number of homes on a monthly basis. Assessing and analyzing property and market fundamentals for new property acquisitions, managing due diligence, drafting offering memorandums & investment summaries along with company exec summary, and also get involved in assisting with closing transactions. Seeking out and conducting underwriting on new potential Multifamily & CRE acquisitions. Performing asset-level valuations, ROI & IRR analyses for value-add & core asset acquisitions.

Executive Assistant

Customer Success Manager

Shogun Enterprises Inc.
Austin
2 weeks ago
+18
About Shogun  We are an exciting and rapidly growing fintech company specializing in the home improvement loan sector, supported by 8VC, Founders Fund, and other prominent leaders in Silicon Valley. Our SaaS platform -- Hearth (www.gethearth.com) -- offers contractors across the country an effective and highly competitive way to give their customers financing options for their home improvement projects.    About the Role Are you the

Customer Support Representative

Shogun Enterprises Inc.
Austin
2 weeks ago
+18
About Shogun  We are an exciting and rapidly growing fintech company specializing in the home improvement loan sector, supported by 8VC, Founders Fund, and other prominent leaders in Silicon Valley. Our SaaS platform -- Hearth (www.gethearth.com) -- offers contractors across the country an effective and highly competitive way to give their customers financing options for their home improvement projects.    About the Role Are you the

Customer Support Specialist

Ethos
Austin
2 weeks ago
+33
Become an Ethos product expert in order to provide world class support to our customers as well as act as a resource for internal stakeholders. Manage a high volume of support tickets via email, live chat, phone calls, etc.  Generate sales leads and referrals by delivering a positive customer experience. Triage and escalate complex customer-facing issues to sales, operations, product, and engineering teams. Identify and assess customers’ needs and issues in order to resolve tickets and achieve a high level of customer satisfaction. Build relationships and trust with customers through open and interactive communication. Meet individual and customer support team goals and objectives. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

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