Austin Tech Jobs and Startup Jobs

25

IT Technician

RigUp
Austin
30 minutes ago
+27
We are hiring an IT Technician in Austin! You’ll be in a high energy, dynamic work environment where you have a chance to impact all different parts of the organization. You will be exposed to all aspects of administration. We are a small team and we Team Up to facilitate rapid growth and company velocity. In this hybrid role, you can expect to have approximately 40% project time to 60% day to day operations which will include assistance with help desk issues. This is a great opportunity to expand your skillset and experience hyper-growth at a fully SaaS-based organization.

Customer Engagement Manager

Marketplace Operations Intern

Managing Director, New Verticals

Strategy and Planning Director, Operations

Senior Director, Operations

Customer Support Representative (Weekend Support)

Load 3 more jobs7 jobs at RigUp

Senior Network Engineer

LogicMonitor
Austin
13 hours ago
+63
LogicMonitor's IT Systems Engineer owns the design, uptime, stability, security, and performance of all corporate office technology. They will architect and enforce LogicMonitor policies and procedures in relation to the proper use of corporate technology to support scalable, reliable, and automated networks spanning global offices, a physical data center, and Amazon Web Services. 

Business Systems Analyst

Business Systems, Salesforce Administrator

Renewals Specialist

Senior Network Engineer

Blackbaud
Austin
13 hours ago
+41
Blackbaud is seeking a Network Engineer to work among a passionate team responsible for fast and effective operations support and for engineering innovative infrastructure and application solutions with increasing reliability, scalability, supportability and security. You will play an instrumental role in our journey to a public cloud model while also sustaining a high level of quality in our current co-located data centers, responsible for both cloud-based and physical infrastructure and application solutions. You’ll relentlessly pursue opportunities to advance our operational effectiveness and increase customer satisfaction.

Manager, IT Change Management

Manager, Network Infrastructure

Systems Architect, Infrastructure & Operations

Customer Support, Associate

Senior Systems Engineer,

Lean Six Sigma Black Belt / Master Black Belt

Director of Professional Services

Load 4 more jobs8 jobs at Blackbaud

Billing Systems Analyst & Solution Architect

Cloudflare
Austin
1 day ago
+21
Analyzing all billing procedures and identifying opportunities for improvement.  Documentation as well as the communication of functional requirements to applicable Enterprise teams, to ensure business requirements are clear, concise and accurate. Participate in projects/change requests as needed, recommend solutions that demonstrate the core strengths of Enterprise platform and/or serve as a subject matter expert in Billing, and other related financial applications. Serve as liaison between development teams during development, testing, and implementation stages- facilitating the coordination, testing, and deployment of application releases. Ability to lead as a consummate business professional -demonstrating knowledge and understanding of customer-centric approach to billing, and deliver credible and accurate presentations or product demonstrations. Develop and maintain a current knowledge of billing and related finance/accounting process. Manage data validation and work with reporting and interface analysts to ensure accuracy and data verification of reports, query results and quality/state reporting.

Technical Support Engineer - Multilingual Preferred

IT Security Manager

Atlassian Tools Administrator

Senior Network Engineer

Competitive Intelligence Manager

Product Strategy - Product Manager Intern

Product Strategy - Software Engineer Intern

Customer Success Manager

Load 5 more jobs9 jobs at Cloudflare

IT Support Engineer

GoDaddy
Austin
1 day ago
+28
We are looking for an experienced IT support engineer, which main responsibilities include dealing with day to day requests and incidents through our ticketing system, as well as problems and issues reported via phone, chat or in person. You will also provide support for local IT infrastructure components, including desktops, laptops, applications and on-site telephony. You will be working as part of the larger international IT team and contributing to the continuing development of the global IT infrastructure and processes.

Customer Support Specialist I

GoDaddy
Austin
1 day ago
+28
Field and route inbound calls from our local business customers, ensuring that we get back to them quickly and with high quality. Provide personalized support that aligns with our company brand and voice, directly impacting our customer retention. Take ownership of your results by driving high quality customer service resulting in meeting or exceeding the monthly goals associated with the role every month. Be empowered to think independently and critically, going above-and-beyond to deliver the right solution for each customer. Identify trends and areas for improvement, so we can continually serve customers better. Challenge yourself, your teammates, and your leaders to continually improve performance.

Associate Partner Success Strategy Analyst

Vrbo
Austin
1 day ago
+28
Working with the Partner Success leadership team, you will make recommendations that improve the performance of our sales team from one that is historically focused on selling advertisements to one focused on improved partner performance. You will conduct quantitative-based analyses to derive clear insights to enable leadership to set strategies and make well-informed business and investment decisions. You will collaborate effectively across all business and support functions at Vrbo (i.e., Executive management, Partner Success, Customer Service, Marketing & Analytics, Product & Design, Information Technology, Finance & Accounting, etc.) to implement new processes and programs and ensure timely delivery of high-impact work.

Technical Duty Officer

Resiliency Architect

Office Manager

AlertMedia
Austin
3 days ago
+29
Create a warm, welcoming atmosphere in the office while helping to keep day-to-day office operations running smoothly. Plan and execute all company events and celebrations, office-wide meetings and office relocations. Lead the all-employee communications effort on events, schedule, and reminders. Partner with receptionist on oversight and direction for food service, facilities, ordering office equipment and maintenance of clean and organized office environment. Serve as backup to the receptionist for lunch breaks and time off.

Technical Support Representative

BigCommerce
Austin
5 days ago
+24
Provide outstanding phone, email, and chat based technical support to our customers in a fast-paced 24x7 environment (expect up to 7.5 hours of talk/chat time a day). Provide extraordinary support to our ever-growing merchant base with your unsurpassed customer service and problem solving capabilities. Develop solutions and utilize standard operating procedures for improving customer satisfaction and creating lifelong promoters of our brand. Communicate with the management team and developers to improve product functionality and resolve issues. Decrease incoming volume by striving toward first contact resolution and proactively on-boarding and advising customers on eCommerce best practices. Assist customers with common billing, invoice, and account issues. Utilize classroom, video, and self-paced training to stay ahead of product advancements and eCommerce best practices; utilize your knowledge to solve problems efficiently. Display high levels of professionalism and recurring interactions with departments inside and outside of the CSS organization.

Customer Success Manager

AlertMedia
Austin
6 days ago
+29
Amherst is hiring for an energetic, hungry and highly organized Junior IT Project Manager that enjoys wearing multiple hats and thrives in fast-paced environments. In this role you have a variety of duties in support of our technology team including; managing multiple complex IT projects concurrently, providing day-to-day communication, coordination for projects and tasks; assisting with prioritization and resolution of issues.

Customer Care Coordinator (Contract)

RetailMeNot, Inc.
Austin
6 days ago
+40
RetailMeNot is looking for friendly, intelligent people to join our Customer Support team in our downtown Austin location on a contract basis. In this role, you will complete functions central to meeting quality and customer support goals on RetailMeNot, Inc.’s web properties. You will be trained on all team processes and functions as well as contributing to meeting team goals. In addition to on-the-job training, we offer competitive pay, an open culture. We look forward to reviewing your resume!

Customer Success Consultant

Compeat
Austin
1 week ago
+25
As a Customer Support Consultant, you will be a member of the Customer Support department. We are the primary liaison for our customers. We are responsible for new client implementation and training as well as daily customer support and assistance. We are passionate about what we do and believe in building long-term relationships and partnerships with our customers. ­

Implementation Consultant

Brightpearl
Austin
1 week ago
+30
Lead implementations and manage relationships with project stakeholders (clients, third parties, vendors, and Brightpearl internal stakeholders). Review, de-risk, and provide accurate work estimates of Solution Proposals to Brightpearl Sales departments. Engage in project kick-off meetings to review expectations, deliverables, and timelines. Monitor and deliver artifacts to the agreed project plan. Ensure key project deliverables are up to a high standard of excellence. Ensure the timely communication of risks and/or issues for deliverables to internal and external stakeholders. Gather and document accurate requirements for software configuration designed to meet the true business needs of the client.

Pricing Manager

AlertMedia
Austin
1 week ago
+29
AlertMedia is looking for a Pricing Director who is driven to assist the closing of both new customer deals and customer expansion deals. This position will be responsible for all aspects of deal structuring, including pricing, incentive programs, proposal creation and approval, and post-pricing follow up. The Pricing Director will report to the CRO and partner with Account Executives, Sales Management, and Customer Success Managers to ensure deals are priced and delivered appropriately to their conclusion.

Technical Account Manager

CrowdStrike
Austin
1 week ago
+36
Serve as primary technical contact and augment our customer support teams. Onboard new customers to the CrowdStrike platforms. Ensure customer success through proactive periodic health checks, product training, and developing and sharing best practices. Serve as customer advocate with internal CrowdStrike stakeholders to ensure needed customer feedback is adequately documented and assessed by internal parties. Engage with customers at all levels of their organization, from the front lines of the SOC to the C-suite. Research customers’ technical issues in a timely manner and follow up with recommendations and action plans. Escalate customer issues to management when appropriate. Maintain control of the overall resolution for any escalated case, leading cross-functional groups as needed. Leverage internal technical expertise, including development engineers, knowledge base, and other internal tools to provide the most effective solutions to customer issues. Create knowledge base content to capture new learning for reuse throughout the company and user base. Participate in technical communications within the team to share best practices and learn about new technologies and complimentary security applications. Identify renewal risk and collaborate with internal teams to remediate and ensure a successful renewal. Support the sales teams in identifying account expansion opportunities.

Sales Development Summer Intern

Threat Response Analyst

NetSuite Administrator

Desktop Support Technician

Sr. Manager, Competitive Intelligence

Manager, IT Network Engineering

Consultant – Strategic Advisory Services

Falcon Complete Intern (Summer 2020)

Systems Engineer (VDI)

Senior Network Engineer

Load 7 more jobs11 jobs at CrowdStrike

Internship - Sales Data Processor

Compeat
Austin
1 week ago
+25
Our Sales Development Team is looking for an intern who can work up to 25 hours a week onsite in our Austin office, and have the ability to do a massive amount of data mining to find the people we want to talk to at thousands of accounts. You will be using Salesforce, Zoominfo.com, web research, and Chain Store Guide to do this. If you have Salesforce experience that would be AMAZING! We are anticipating this engagement to last 60-90 days. 

IT Specialist

Cerity
Austin
2 weeks ago
+15
We are seeking a highly-motivated individual, a self-starter and team player, with a strong drive for results and continual improvement. The IT Specialist will provide desktop support in our primarily MacBook and linux based environment, coordinate and effectively apply policies, procedures, and practices of G Suite and DAAS based products. The ideal candidate for this position has an understanding of information security and an aptitude to learn and grow in many areas of Information Technology. Other Information Technology duties as assigned. Must be willing to work in a fast-paced environment with the ability to pivot and multi-task on a daily basis.

Payment Processing Specialist

Volusion
Austin
2 weeks ago
+28
Respond to merchant services inquiries via phone, CRM ticket, and chat. Retain ownership of merchant related issues, while communicating current status clearly and accurately. Troubleshoot and escalate merchant issues appropriately. Participate in cross-functional team projects. Directly perform account maintenance requests by inputting sensitive data in appropriate systems and fields with the highest degree of accuracy.

Customer Success Manager

Modernize
Austin
2 weeks ago
+43
Modernize is looking for a Customer Success Manager to join the Regional ($5M to $20M sized customers) Customer Success Team. The Customer Success Manager role presents the ideal opportunity to further develop your account management skill set as you work to ensure the success of our largest portfolio. You will work collaboratively across internal departments to orchestrate the delivery and optimization of our services to an individual account base. You will serve as a subject matter expert on Modernize’s digital marketing and lead generation solutions and help develop and execute strategies and tactics designed to maximize desired outcomes for our customers, ensure ROI, drive customer retention, increase revenue, and create high customer satisfaction.

Compliance Manager - Governance and Risk

SpyCloud
Austin
2 weeks ago
+21
Evaluate and maintain procedures, and controls for SpyCloud systems (internally developed and third-party). Help define  SpyCloud’s GDPR, data handling, data protection, and privacy standards. Help define the direction and the selection of a control framework. (CIS 20, SOC 2). Collaborate with partners across the business (Finance, Accounting, Security, Engineering, etc.) to track remediation of controls and security control gaps. Conduct self-assessments/audits to confirm SpyCloud adherence to internal policies, compliance goals, and industry best practices. Help support external audits of our and control environments. Develop workflow to address customer questionnaires and SpyCloud’s overall response strategy. Perform detailed control testing for in scope systems. Document and communicate findings with the GRC team and, where necessary, process owners. Assist with security and enterprise risk assessments across the organization.

Austin Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in Austin
LOCAL GUIDE
Best Software Engineer Jobs in Austin
LOCAL GUIDE
Coolest Tech Offices in Austin
LOCAL GUIDE
Best Sales Jobs in Austin
LOCAL GUIDE
Best Perks at Austin Tech Companies
LOCAL GUIDE
Best Data Science Jobs in Austin
LOCAL GUIDE
Best Marketing Jobs in Austin
LOCAL GUIDE
How to Find a Job in Austin Tech
LOCAL GUIDE
Women in Austin Tech
LOCAL GUIDE
New Tech Companies in Austin
LOCAL GUIDE
Best Tech & Startup Internships in Austin
LOCAL GUIDE
Best Austin Design Jobs