Austin Tech Jobs and Startup Jobs

7

Customer Support Specialist I

GoDaddy
Austin
14 hours ago
+28
Field and route inbound calls from our local business customers, ensuring that we get back to them quickly and with high quality. Provide personalized support that aligns with our company brand and voice, directly impacting our customer retention. Take ownership of your results by driving high quality customer service resulting in meeting or exceeding the monthly goals associated with the role every month. Be empowered to think independently and critically, going above-and-beyond to deliver the right solution for each customer. Identify trends and areas for improvement, so we can continually serve customers better. Challenge yourself, your teammates, and your leaders to continually improve performance.

Data Science Contractor Or Intern

OutboundEngine
Austin
1 day ago
+21
This position will work very closely with the product team to draw insights from application data, and to turn those insights into product improvements. With potential improvements identified as features to be added to the product, this position is expected to interface with Engineering teams in the implementation process.

Senior Operations Engineer

Khoros
Austin
5 days ago
+52
Khoros is seekinga Senior Operations Engineer to add to our growing TechOpsteam. The Senior Operations Engineerwill support our Community application and work heavily with AWS infrastructurewhile integrating with a distributed team spread throughout Portland, SanFrancisco, and remote offices.

IT Support Engineer

GoDaddy
Austin
1 week ago
+28
We are looking for an experienced IT support engineer, which main responsibilities include dealing with day to day requests and incidents through our ticketing system, as well as problems and issues reported via phone, chat or in person. You will also provide support for local IT infrastructure components, including desktops, laptops, applications and on-site telephony. You will be working as part of the larger international IT team and contributing to the continuing development of the global IT infrastructure and processes.

Customer Success Manager

Modernize
Austin
2 weeks ago
+43
Modernize is looking for a Customer Success Manager to join the Regional ($5M to $20M sized customers) Customer Success Team. The Customer Success Manager role presents the ideal opportunity to further develop your account management skill set as you work to ensure the success of our largest portfolio. You will work collaboratively across internal departments to orchestrate the delivery and optimization of our services to an individual account base. You will serve as a subject matter expert on Modernize’s digital marketing and lead generation solutions and help develop and execute strategies and tactics designed to maximize desired outcomes for our customers, ensure ROI, drive customer retention, increase revenue, and create high customer satisfaction.

Customer Support Associate

SelfMade
Austin
1 month ago
+12
In this role you will be supporting our Customer Success initiatives. Initially, this means making sure that all of our partners are set up with the various tools we need to run their marketing campaigns. Whether that’s by jumping on a call and doing screen shares or building walk-throughs to decrease friction for our partners, your goal is making sure the tech and logistic aspects of on-boarding are seamless. You will also support day-to-day admin needs, including billing and tech support.

Systems Analyst

Texas Education Agency
Austin
2 months ago
The Systems Analyst is responsible for developing, designing, implementing, and maintaining  SAS code and applications that effectively support compliance and reporting projects assigned to the Federal Fiscal Compliance and Reporting Division. This position plays a critical role in ensuring accurate reporting to, and on behalf of, local educational agencies (LEAs) in their support of 5.4 million Texas students. This role performs advanced (senior-level) computer systems analysis work under minimal supervision, with considerable latitude for the use of initiative and independent judgment.

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